Replacements
synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
| SKU | Recent | Baseline/mo | vs Baseline |
|---|---|---|---|
| 18 | 3.0 | 2.0× | |
| 13 | 1.6 | 2.8× | |
| 12 | 2.0 | 2.0× | |
| 8 | 0.89 | 3.0× | |
| 8 | 1.4 | 1.8× |
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
| SKU | Control # | Vendor | Recent | Share | Baseline |
|---|---|---|---|---|---|
| 048584 | YUDSHENG CO., LTD. | 13 | 81% | 8 | |
| 048631 | S. KIJCHAI COMPANY LIMITED | 7 | 39% | 2 | |
| 048594 | YUDSHENG CO., LTD. | 7 | 78% | 5 | |
| 048643-SKCNEW | — | 7 | 39% | — | |
| 048819NEW | CHOKCHOKUL COMPANY LIMITED | 6 | 46% | — | |
| 048831-KSNEW | — | 6 | 46% | — | |
| 048766 | YUDSHENG CO., LTD. | 5 | 42% | 1 |
SKU
10 replacement items in window — 1.56% of 642 units sold across 5 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
| SKU | Items |
|---|---|
| 10 |
Replacement requestsindividual records from CS, with damage photos
9 records- 2026-02-271180999762 STAPLES, INC.·Winsome·Frances LightsomUSPSCompleted
- 94416×1part J2 · Cam Lockctrl 048566vendor JCINSPIMissing
- 2025-10-311172689936 HOME DEPOT SUPPLY·Winsome·Matthew HagemeyerUPSCompletedUpon opening an undamaged box, The Back Panel (C) was broken. See attached picture.
- 94416×1part C · Back Panelctrl 048566vendor JCINSPIDamaged
- 2025-10-271172179802·Winsome·Laurie KerseyUPSCompletedIt's a lovely bookcase but the back panel arrived with a significant indentation/fracture in it. I'd be thrilled if you could send an undamaged one. Thank you!
- 94416×1part C · Back panelctrl 048566vendor JCINSPIDamaged
- 2025-06-101164349802 WAYFAIR, LLC·Winsome·Arthur ViceUPSCompleted
- 94416×1part B · RIGHT PANEL ctrl PTA-R4-048139-PTAvendor JCINSPI
- 2025-01-201154619779 TARGET.COM·Winsome·Veronica LaPageUPSCompleted
- 94416×1part C · Back Panelctrl 047373vendor JCINSPIDamaged
- 2025-01-151154251750 AMAZON.COM DROP SHIP·Winsome·Linda ValentinUPSCompleted
- 94416×1part C · Back Panelctrl 047373vendor JCINSPIDamaged
“long break down the middle” - 2024-11-191148779940 CYMAX GROUP TECHNOLOGIES LTD·Winsome·DEBORAH WARDUPSCompleted
- 2024-11-181148679802 WAYFAIR·Winsome·SHERRY FOSTERUSPSCompletedThe entire hardware pack was missing from the box, which includes.... Part G (4 plastic caps) ... Part I (6 screws) ... Part J1 (20 cam lock screws) ... Part J2 (20 cam locks).
- 94416×1part hardware · HARDWARE ctrl 047231-PTAvendor JCINSPIMissing
- 2024-11-041147429944 AMAZON.COM SERVICES LLC`·Winsome·Kimberly WallerUSPSCompletedOpened box today as final furniture piece in my office remodel. Have assembled several Winsome shelves, but this box did not have any hardware in it. Looked three times throughout all packing and pieces, but there was none. Parts box with G, I, J1, and J2, is needed. Also need bag with wall safety attachments, I do not see an item number for that.
- 94416×1part hardware · Hardwarectrl 047373vendor JCINSPI
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
4
Sold in window
642
Return rate
0.62%
Vs replacements
-6
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.