I am sorry I do not have the part number. I have attached a picture. On one of the side panels, the part into which I would insert the caster wheels is missing. So the wheels are not securely in, and the whole unit is uneven. I contacted Amazon for a whole unit replacement, but they said they could not do it unless I return it, but I have assembled the entire unit and cannot disassemble and repackage it. Could I get replacement parts so that the casters will sit in properly, or a whole unit replacement if that's not possible? The side panel that is missing the caster is the right-hand size, if you are facing the front of the unit. I have attached five photos.
I received the replacement, but it's the wrong panel. I needed the front drawer panel with the hand cutout. I can send this other back if you want. I just need a postage label. I still have the box.
94427×1part I · FRONT PANEL DRAWER ctrl 047316vendor BANGKOKMAS
Drawer does not fit correctly into main unit. I determined that the problem is related to the drawing, not the rest of the unit, but it is impossible to isolate the problem to a single piece.
94427×1part I · Front Panel (Drawer)ctrl 047316vendor BANGKOKMAS
94427×1part J · Back Panel (Drawer)ctrl 047316vendor BANGKOKMAS
94427×1part K · Left Panel (Drawer)ctrl 047316vendor BANGKOKMAS
94427×1part J · Right Panel (Drawer)ctrl 047316vendor BANGKOKMAS
2024-07-18113913—·Winsome·FOREST WAYNE PATEUPSCompleted
94427×1part K · LEFT PANEL DRAWER ctrl 047316vendor BANGKOKMAS
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
7
Sold in window
1,585
Return rate
0.44%
Vs replacements
-34
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.