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Replacements

synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
SKURecentBaseline/movs Baseline
20633
20633
183.02.0×
94084
94084
131.62.8×
40524
40524
122.02.0×
16577
16577
80.893.0×
94427
94427
81.41.8×
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
SKUControl #VendorRecentShareBaseline
94828
94828
048584YUDSHENG CO., LTD.1381%8
20633
20633
048631S. KIJCHAI COMPANY LIMITED739%2
42820
42820
048594YUDSHENG CO., LTD.778%5
20633
20633
048643-SKCNEW—739%—
94594
94594
048819NEWCHOKCHOKUL COMPANY LIMITED646%—
94084
94084
048831-KSNEW—646%—
33517
33517
048766YUDSHENG CO., LTD.542%1
SKU
94427×
Business unit
WINWBCWBKAll
Window
6 months12 months2 years
Stack by
NoneSKULocVendorControl #Reason
41 replacement items in window — 2.59% of 1,585 units sold across 17 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
SKUItems
94427
94427
41
Replacement requestsindividual records from CS, with damage photos
33 records
  • 2026-05-051183759802 WAYFAIR, LLC·Winsome·Matthew RozziUPSCompleted
    • 94427
      94427
      ×1part B · MIDDLE PANEL ctrl WAITING
    • 94427
      94427
      ×1part C · LEFT PANEL
  • 2026-04-06118269—·Winsome·STEPHEN COPLEYUSPSCompleted
    MISSING HARDWARE AND INSTRUCTIONS.
    • 94427
      94427
      ×1part hardware · HARDWARE
  • 2026-03-311182391990 STAPLES ADVANTAGE·Winsome·Steve MarksUPSCompleted
    Tried to glue broken part but did not work.
    • 94427
      94427
      ×1part K · Left panelctrl 048716vendor BANGKOKMASDamaged
  • 2026-03-06118134—·Winsome·MIKE STEELEUSPSCompleted
    • 94427
      94427
      ×12part Q · WOOD PLUG
    • 94427
      94427
      ×12part R · SCREW HEX
  • 2026-02-251180919802 WAYFAIR, LLC·Winsome·Lisa PalanchiUPSCompleted
    • 94427
      94427
      ×1part K · Left panel (drawer)ctrl 048716vendor BANGKOKMASDamaged
  • 2026-02-24118090—·Winsome·Michele FarinaUSPSCompleted
    • 94427
      94427
      ×1part N · Wheelctrl 041392vendor EASTCOAST
    “PP - 005359045 - OK”
  • 2026-01-121177819802 WAYFAIR, LLC·Winsome·Monika JainUPSCompleted
    • 94427
      94427
      ×1part F · BOTTOM FRAME
  • 2026-01-121177929944·Winsome·Raymond SchlegelmilchUPSCompleted
    Need replacement front panel (drawer)
    • 94427
      94427
      ×1part I · Front Panel (Drawer)ctrl 048716vendor BANGKOKMASDamaged
  • 2026-01-07117751Amazon·Winsome·Gregory S. MillerUPSCompleted
    • 94427
      94427
      ×1part J · Front Panelctrl 048716vendor BANGKOKMASDamaged
  • 2025-12-29117674—·Winsome·SCOTT BURKEUPSCompleted
    • 94427
      94427
      ×1part G · KEYBOARD TRAY ctrl BMW-R1-048534-BMWvendor BANGKOKMAS
  • 2025-10-271172269802 WAYFAIR, LLC·Winsome·Xi ChenUPSCompleted
    • 94427
      94427
      ×1part B · MIDDLE PANEL ctrl waiting
  • 2025-10-14117153—·Winsome·STEVEN GEXUPSCompleted
    • 94427
      94427
      ×1part K · LEFT PANEL DRAWER ctrl 048534-R1-BMWvendor BANGKOKMAS
  • 2025-10-131171469802 WAYFAIR, LLC·Winsome·Deborah Hagman-ShannonUPSCompleted
    • 94427
      94427
      ×1part F · BOTTOM FRAME
  • 2025-09-25117071—·Winsome·ALBERTO VILLATEUSPSCompleted
    • 94427
      94427
      ×2part O · Locking Wheel
    • 94427
      94427
      ×2part Insert · Plastic Insert
    “PP - 005282695 - OK”
    “PP - 005282695 - OK”
  • 2025-09-221170439944 AMAZON.COM SERVICES LLC·Winsome·Ronald SchneiderUPSCompleted
    this itemed was bought under Aneela Cleland Amazon for me that is why names are different
    • 94427
      94427
      ×1part D · Right Panelctrl 048534vendor BANGKOKMASDamaged
  • 2025-06-23116510Amazon·Winsome·William ZaunUSPSCompleted
    Also missing were the rubber sockets for the cast wheels.
    • 94427
      94427
      ×8part T · Screw (long phillips)ctrl 048534vendor BANGKOKMASMissing
  • 2025-04-071160859802 WAYFAIR, LLC·Winsome·Michael ValaikaUSPSCompleted
    Missing 3 of the 12 wood plugs (part Q) for assembly of printer stand
    • 94427
      94427
      ×3part Q · Wood Plugctrl 047708vendor BANGKOKMASMissing
  • 2025-03-31116039—·Winsome·TYLER ARSENAULTUPSCompleted
    • 94427
      94427
      ×1part C · LEFT PANEL ctrl R1-044547-BMWvendor BANGKOKMAS
  • 2025-02-061156621860 QUILL.COM·Winsome·VICKI BENDERUPSCompleted
    • 94427
      94427
      ×1part C · LEFT PANEL ctrl 047708vendor BANGKOKMAS
  • 2025-01-201154541750 AMAZON.COM DROP SHIP·Winsome·Suzanne Marie GibbsUPSCompleted
    Control number 047708-BMW Was not able to put full number with letters above. Derp scratches on panel. Received Jan 16,2025
    • 94427
      94427
      ×1part B · Middle panelctrl 047708vendor BANGKOKMASDamaged
  • 2025-01-14115398—·Winsome·Michele FarinaUSPSCompleted
    • 94427
      94427
      ×1part O · Locking Wheelctrl 041392vendor EASTCOASTMissing
    “PP - 005199112 - OK”
  • 2024-12-301152059802 WAYFAIR, LLC·Winsome·Scot RourkeUPSCompleted
    Received two right panels (D's), no left panel (part C).
    • 94427
      94427
      ×1part C · left panelctrl 047708vendor BANGKOKMASMissing
  • 2024-12-201151299762 STAPLES, INC.·Winsome·JAMES MUSPSCompleted
    • 94427
      94427
      ×12part Q · WOOD PLUGS ctrl 047708vendor BANGKOKMAS
  • 2024-12-091150209944 AMAZON.COM SERVICES LLC·Winsome·Jaeyoon ParkUPSCompleted
    I am sorry I do not have the part number. I have attached a picture. On one of the side panels, the part into which I would insert the caster wheels is missing. So the wheels are not securely in, and the whole unit is uneven. I contacted Amazon for a whole unit replacement, but they said they could not do it unless I return it, but I have assembled the entire unit and cannot disassemble and repackage it. Could I get replacement parts so that the casters will sit in properly, or a whole unit replacement if that's not possible? The side panel that is missing the caster is the right-hand size, if you are facing the front of the unit. I have attached five photos.
    • 94427
      94427
      ×1part D · RIGHT PANELctrl no ctrl Damaged
    pdf
  • 2024-10-18114607—·Winsome·PAMELA MINNINGUSPSCompleted
    • 94427
      94427
      ×2part R · HEX SCREW ctrl 046870vendor BANGKOKMAS
    pdf
  • 2024-10-07114523—·Winsome·REGINA TAYLORUPSCompleted
    I received the replacement, but it's the wrong panel. I needed the front drawer panel with the hand cutout. I can send this other back if you want. I just need a postage label. I still have the box.
    • 94427
      94427
      ×1part I · FRONT PANEL DRAWER ctrl 047316vendor BANGKOKMAS
    “Received wrong replacement part”
  • 2024-09-301144561764 KOHLS·Winsome·REGINA TAYLORUPSCompleted
    • 94427
      94427
      ×1part J · FRONT DRAWER PANEL ctrl 047316vendor BANGKOKMAS
    “Damaged”
  • 2024-09-301144669762 STAPLES, INC.·Winsome·Andrew WheelwrightUPSCompleted
    Drawer does not fit correctly into main unit. I determined that the problem is related to the drawing, not the rest of the unit, but it is impossible to isolate the problem to a single piece.
    • 94427
      94427
      ×1part I · Front Panel (Drawer)ctrl 047316vendor BANGKOKMAS
    • 94427
      94427
      ×1part J · Back Panel (Drawer)ctrl 047316vendor BANGKOKMAS
    • 94427
      94427
      ×1part K · Left Panel (Drawer)ctrl 047316vendor BANGKOKMAS
    • 94427
      94427
      ×1part J · Right Panel (Drawer)ctrl 047316vendor BANGKOKMAS
    “defective”
    “defective”
    “defective”
    “defective”
  • 2024-09-23114417—·Winsome·JOHN BENITEZUSPSCompleted
    • 94427
      94427
      ×3part R · HEX SCREW
  • 2024-09-031142769802 Wayfair·Winsome·Kathleen KlietzUPSCompleted
    • 94427
      94427
      ×1part B · Middle Panelctrl 047316vendor BANGKOKMAS
    “Missing drill holes. BMW.”
  • 2024-07-24113963—·Winsome·Paul BurkartUSPSCompleted
    • 94427
      94427
      ×1part N · Wheel
    • 94427
      94427
      ×1part O · Locking Wheel
    “Orig req 113955 - reship. Orig processed through Stamps without the apt # and shipped. Re shipped under USPS 9400111206204247885541”
    “Orig req 113955 - reship. Orig processed through Stamps without the apt # and shipped. Re shipped under USPS 9400111206204247885541.”
  • 2024-07-23113955—·Winsome·Paul BurkartUSPSCompleted
    • 94427
      94427
      ×1part N · Wheel
    • 94427
      94427
      ×1part O · Locking Wheel
    “PP - 005119509 - OK”
    “PP - 005119509 - OK”
  • 2024-07-18113913—·Winsome·FOREST WAYNE PATEUPSCompleted
    • 94427
      94427
      ×1part K · LEFT PANEL DRAWER ctrl 047316vendor BANGKOKMAS
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
7
Sold in window
1,585
Return rate
0.44%
Vs replacements
-34
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.