Replacements

synced May 21, 2:57 PM

Spiking SKUs

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

SKU	Recent	Baseline/mo	vs Baseline
20633	18	3.0	2.0×
94084	13	1.6	2.8×
40524	12	2.0	2.0×
16577	8	0.89	3.0×
94427	8	1.4	1.8×

Regressing vendors

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).

Hot control numbers

Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)

SKU	Control #	Vendor	Recent	Share	Baseline
94828	048584	YUDSHENG CO., LTD.	13	81%	8
20633	048631	S. KIJCHAI COMPANY LIMITED	7	39%	2
42820	048594	YUDSHENG CO., LTD.	7	78%	5
20633	048643-SKCNEW	—	7	39%	—
94594	048819NEW	CHOKCHOKUL COMPANY LIMITED	6	46%	—
94084	048831-KSNEW	—	6	46%	—
33517	048766	YUDSHENG CO., LTD.	5	42%	1

SKU

94517×

Business unit

WIN WBC WBK All

Window

6 months 12 months 2 years

Stack by

None SKU Loc Vendor Control #Reason

60 replacement items in window — 1.65% of 3,639 units sold across 17 buckets.

Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.

Top SKUs in window

SKU	Items
94517	60

Replacement requestsindividual records from CS, with damage photos

46 records

2026-03-301182241750 AMAZON.COM DROP SHIP·Winsome·Alison DenmanUPSCompleted
- 94517×1part Stand · Complete Standctrl 048388vendor CH.AUTODefective
- 94517×1part hardware · Hardware for Standctrl 048388vendor CH.AUTO
“leaning to wall”
2026-02-13118031—·Winsome·LINDA KUSSEROWUPSCompleted
- 94517×2part EE · RACK ctrl CHA-R10-048388vendor CH.AUTO
- 94517×12part FF · WOOD SCREW ctrl CHA-R10-048388vendor CH.AUTO
2026-01-141178261750 AMAZON.COM DROP SHIP·Winsome·Joseph Merrel AvilaUPSCompleted
The holes drilled for the screws to hold are too large the screws just loosen and fall out as they do not bite into the wood
- 94517×2part AA · Vertical postctrl 048388vendor CH.AUTODefective
2026-01-061177461750 AMAZON.COM DROP SHIP·Winsome·Cheryl MoellerUPSCompleted
All holes on the side piece to the stand are stripped and won't hold screws
- 94517×1part AA · Vertical Postctrl 048388vendor CH.AUTODefective
2026-01-021177021750 AMAZON.COM DROP SHIP·Winsome·Joseph Merrel AvilaUPSCompleted
One snack table has glue and unstained wood. Another has the three part wood table top not glued level and separation is visible uneven and raised
- 94517×2part II · Snack Tablectrl 048388vendor CH.AUTODamaged
2025-12-301176851750 AMAZON.COM DROP SHIP·Winsome·Patrick EthingtonUPSCompleted
- 94517×2part AA · Vertical Postctrl 048388vendor CH.AUTODefective
- 94517×4part HH · Wood Plugctrl 048388vendor CH.AUTOMissing
- 94517×1part II · Snack tablectrl 048388vendor CH.AUTODamaged
2025-12-291176621750 AMAZON.COM DROP SHIP·Winsome·StuartUPSCompleted
- 94517×2part AA · Vertical Postsctrl 048460vendor CH.AUTOMissing
2025-12-261176459802 WAYFAIR, LLC·Winsome·Stephanie WhitesidesUPSCompleted
- 94517×1part AA · VERTICAL POST ctrl 048460vendor CH.AUTO
2025-12-221176121750 AMAZON.COM DROP SHIP·Winsome·Hans SchnoorUSPSCompleted
- 94517×4part FF · Wood Screwctrl 048460vendor CH.AUTOMissing
- 94517×2part GG · Wood Dowelctrl 048460vendor CH.AUTOMissing
2025-12-171175903320 LOWES USA·Winsome·Michael McFadzenUSPSCompleted
- 94517×4part GG · Wood Dowelsctrl 048460vendor CH.AUTOMissing
“reship. orig 117370. no post receptacle”
2025-12-111175389936 HOME DEPOT SUPPLY·Winsome·Brandy EamesUSPSCompleted
- 94517×1part GG · Wood Dowelctrl 048388vendor CH.AUTOMissing
- 94517×4part HH · Wood Plugsctrl 048388vendor CH.AUTOMissing
2025-12-041174831750 AMAZON.COM DROP SHIP·Winsome·Alison DenmanUPSCompleted
- 94517×1part CC · Handlectrl 048388vendor CH.AUTODefective
“Lighter than rest of unit.”
2025-11-181173703320 LOWES USA·Winsome·Michael McFadzenUSPSCompleted
- 94517×4part GG · Wood Dowelsctrl 048460vendor CH.AUTOMissing
“returned due to undeliverable - no post receptacle.”
2025-10-221172009802 WAYFAIR, LLC·Winsome·Stephen DaviesCompleted
- 94517×2part AA · Vertical Postctrl 048388vendor CH.AUTODefective
“Holes drilled too low for part EE - rack.”
2025-09-231170509802 WAYFAIR, LLC·Winsome·Marty WalkerUPSCompleted
entire stand and 1 snack table and hardware
- 94517×1part II · SNACK TABLE ctrl 048388vendor CH.AUTO
- 94517×1part HARDWARE · HARDWAREctrl 048388vendor CH.AUTO
- 94517×1part STAND · STANDctrl 048388vendor CH.AUTO
2025-09-17117022—·Winsome·KATHLEEN OSTERMEIERUSPSCompleted
- 94517×4part GG · WOOD DOWELctrl 048460-CHAvendor CH.AUTO
2025-09-081169489936 HOME DEPOT SUPPLY·Winsome·Robert IsaacUPSCompleted
- 94517×2part AA · Vertical Postctrl 048388vendor CH.AUTOMissing
2025-09-081169589936 HOME DEPOT SUPPLY·Winsome·Tina AlonsoUPSCompleted
- 94517×2part EE · Rackctrl 048388vendor CH.AUTODefective
- 94517×1part FF · Wood Screwctrl 048388vendor CH.AUTOMissing
2025-07-291167219802 WAYFAIR, LLC·Winsome·Robert KriderUSPSCompleted
- 94517×1part hardware · hardware
2025-03-251160043000 WALMART.COM DSV·Winsome·greg buUPSCompleted
- 94517×2part EE · RACKctrl 047319vendor CHOKCHOKULDefective
2025-03-191159469936 HOME DEPOT SUPPLY·Winsome·Luis YoungUPSCompleted
- 94517×1part II · Snack Tablectrl 048388vendor CH.AUTODamaged
“deep divot on the top of one table”
2025-02-201157641750 AMAZON.COM DROP SHIP·Winsome·Nora GardinerUPSCompleted
In my package I should have received 2 Base parts only one was in the package
- 94517×1part BB · Basectrl 047793_CCKMissing
2025-01-271155301750 AMAZON.COM DROP SHIP·Winsome·Jason RhodesUPSCompleted
- 94517×1part BB · Basectrl 047793vendor CHOKCHOKULMissing
2025-01-211154733000 WALMART.COM DSV·Winsome·SUSAN KLAPPERUPSCompleted
- 94517×2part AA · VERTICAL POST ctrl 047793vendor CHOKCHOKUL
2025-01-171154331750 AMAZON.COM DROP SHIP·Winsome·Mary DonohueUPSCompleted
- 94517×2part II · Snack Tablectrl 047793vendor CHOKCHOKULDefective
“Table tops cracked/split”
2025-01-171154429944 AMAZON.COM SERVICES LLC·Winsome·Charles WhiteUPSCompleted
- 94517×1part II · Snack Tablectrl 047724vendor CHOKCHOKULDamaged
2025-01-141154033322 GORDON COMPANIES INC·Winsome·Rodney KentUPSCompleted
- 94517×1part I · TABLE
2025-01-09115335—·Winsome·Brendan HalversonUPSCompleted
- 94517×1part I · Snack TableDamaged
“Damaged.”
2025-01-061152511750 AMAZON.COM DROP SHIP·Winsome·Garrey BelcherUPSCompleted
This part came with a crack across the middle the wood
- 94517×1part II · Snack tablectrl 047724vendor CHOKCHOKULDamaged
2024-12-301152029779 TARGET.COM·Winsome·Karen HengstUPSCompleted
- 94517×1part CC · Handlectrl 047724vendor CHOKCHOKULDamaged
2024-12-171150779936 HOME DEPOT SUPPLY·Winsome·Jan Mazer / Seaside SpringsUPSCompleted
- 94517×1part II · Snack Tablectrl 047724vendor CHOKCHOKULDamaged
“Crossbar between legs cracked.”
2024-12-161150543322 GORDON COMPANIES INC·Winsome·Jorge AlejandroUPSCompleted
- 94517×1part II · SNACK TABLE ctrl 047793vendor CHOKCHOKUL
2024-12-021149611750 AMAZON.COM DROP SHIP·Winsome·Joe HintonUPSCompleted
One table is cracked
- 94517×1part II · Snack tablectrl 047793vendor CHOKCHOKULDamaged
2024-11-29114953—·Winsome·STEVE FORDUPSCompleted
Cross bar upper causes top panel to rest unlevel.
- 94517×2part AA · VERTICAL POST ctrl CCK-R8-047793vendor CHOKCHOKULDefective
2024-11-27114943Amazon·Winsome·Jennifer PerryUPSCompleted
- 94517×1part EE · Rackctrl 2Missing
2024-11-251149253322 GORDON COMPANY·Winsome·DAVID PUPSCompleted
- 94517×1part II · SNACK TABLE ctrl 047793vendor CHOKCHOKUL
2024-11-141148283322 Gordon Companies·Winsome·JONI VAN BUSKIRKUPSCompleted
Damaged item: one of the snack table has scratch/cut on top surface. Damaged. Other three are ok.
- 94517×1part II · SNACK TABLE ctrl CCK-047724vendor CHOKCHOKULDamaged
“Damaged”
2024-10-16114599Amazon·Winsome·Laura B. FreytesUPSCompleted
PURCHASE ITEM FROM AMAZON PRIME ON SEPTEMBER 29, 2024 AND DELIVERED ON OCTOBER 14, 2024. ORDER #112-6076035-5015432.
- 94517×2part BB · BASE BASE BASEctrl 047724vendor CHOKCHOKUL
“Missing”
2024-09-251144373322 GORDON COMPANIES·Winsome·Nancy ShrewsberryUPSCompleted
- 94517×1part I · Snack Table
“Chipped on the bottom leg.”
2024-09-091143199936 Home Depot·Winsome·Rehan KhalidUPSCompleted
- 94517×1part II · Snack Tablectrl 047319vendor CHOKCHOKUL
“Broken at crossbar.”
2024-07-241139673322 GORDON COMPANIES·Winsome·Daniel BrismanUPSCompleted
- 94517×2part AA · Vertical Post
- 94517×1part CC · Handle
- 94517×2part EE · Rack
- 94517×6part FF · Wood Screw
- 94517×4part GG · Wood Dowel
“Broken”
“Broken”
“Broken”
2024-07-081138253322 GORDON COMPANIES·Winsome·Denise ReganUPSCompleted
- 94517×1part Stand · stand
- 94517×1part hardware · Hardware Packet
“Screws too short. Stand came apart. Will not go back together.”
2024-06-17113719—·Winsome·MICHAEL GUERRAUPSCompleted
- 94517×1part CC · HANDLE ctrl 047494vendor CHOKCHOKUL
2024-06-121136903322 GORDON·Winsome·ANGELA MCGOVERNUPSCompleted
- 94517×1part I · SNACK TABLE ctrl 047494vendor CHOKCHOKUL
“ORG REQ 113667 customer stated they need one more table”
2024-06-101136673322 GORDON·Winsome·ANGELA MCGOVERNUPSCompleted
- 94517×1part I · SNACK TABLE ctrl 047494vendor CHOKCHOKUL
“Broken crossbar”
2024-06-04113638—·Winsome·JEAN JEWETTUPSCompleted
- 94517×1part II · TABLE ctrl 047319vendor CHOKCHOKUL

▶Returns(under construction)from parthist · all reasons, not just CS-touched

Returns in window

Sold in window

3,639

Return rate

0.99%

Vs replacements

-24

fewer returns than replacements (open or no-return cases)

All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.