Replacements
synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
| SKU | Recent | Baseline/mo | vs Baseline |
|---|---|---|---|
| 18 | 3.0 | 2.0× | |
| 13 | 1.6 | 2.8× | |
| 12 | 2.0 | 2.0× | |
| 8 | 0.89 | 3.0× | |
| 8 | 1.4 | 1.8× |
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
| SKU | Control # | Vendor | Recent | Share | Baseline |
|---|---|---|---|---|---|
| 048584 | YUDSHENG CO., LTD. | 13 | 81% | 8 | |
| 048631 | S. KIJCHAI COMPANY LIMITED | 7 | 39% | 2 | |
| 048594 | YUDSHENG CO., LTD. | 7 | 78% | 5 | |
| 048643-SKCNEW | — | 7 | 39% | — | |
| 048819NEW | CHOKCHOKUL COMPANY LIMITED | 6 | 46% | — | |
| 048831-KSNEW | — | 6 | 46% | — | |
| 048766 | YUDSHENG CO., LTD. | 5 | 42% | 1 |
SKU
21 replacement items in window — 1.81% of 1,162 units sold across 4 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
| SKU | Items |
|---|---|
| 21 |
Replacement requestsindividual records from CS, with damage photos
15 records- 2026-03-09118142—·Winsome·TERRI LABRECQUEUSPSCompleted
- 94533×1part hardware · HARDWARE ctrl 047823vendor EASTCOAST
- 2026-02-10118019—·Winsome·MIRANDA NELSONUPSCompleted
- 2026-01-261179219944 AMAZON.COM SERVICES LLC·Winsome·Sue LehstenUPSCompletedLeg cracked and screw not all the way on
- 94533×2part B1 · Vertical post montantctrl 047684vendor EASTCOASTDamaged
- 2026-01-191178629936 HOME DEPOT SUPPLY·Winsome·Tom BetzUSPSCompleted
- 94533×1part Hardware · Hardwarectrl 316617749
- 2026-01-071177501764 KOHLS.COM·Winsome·David WelchUPSCompleted
- 94533×2part BB · Vertical Postctrl 047849vendor CHOKCHOKULMissing
- 94533×1part CC · Basectrl 047849vendor CHOKCHOKULMissing
- 94533×1part DD · Handlectrl 047849vendor CHOKCHOKULMissing
- 94533×1part FF · Rackctrl 047849vendor CHOKCHOKULMissing
- 94533×1part hardware · Hardware Packetctrl 047849vendor CHOKCHOKULMissing
- 2026-01-051177241764 KOHLS.COM·Winsome·CATHY JACKSONUSPSCompleted
- 94533×2part G1 · HEX SCREW ctrl 047727vendor CHOKCHOKUL
- 2026-01-021177099802 WAYFAIR, LLC·Winsome·Mindy WallsCompletedcancelled request
- 94533×1part A · TABLE
- 2025-12-29117672Amazon·Winsome·Mark AdamsUSPSCompletedChristmas present. No hardware included
- 94533×1part Hardware · Hardwarectrl 047823vendor EASTCOAST
- 2025-12-26117633—·Winsome·KRISTINA DEATSUPSCompleted
- 2025-12-261176411764 KOHLS.COM·Winsome·Tony KhalifeUPSCompletedThis was a gift
- 94533×2part B1 · Vertical postctrl 047684vendor EASTCOASTMissing
- 2025-12-171175883047 WHOLE9YARDS USA LLC·Winsome·ANNE FARRISUPSCompleted
- 94533×2part B1 · VERTICAL POST ctrl 047684vendor EASTCOAST
- 2025-12-171175911764 KOHLS.COM·Winsome·Karen SieberUPSCompletedWrong part sent again. Reshipped via UPS 2 Day under tracking 1Z31AR930226648411.
- 94533×1part DD · Handlectrl 047849vendor CHOKCHOKULDefective
“orig req 117511. holes switched.” - 2025-12-161175761764 KOHLS.COM·Winsome·KRISTINA DEATSUPSCompleted
- 94533×2part B1 · VERTICAL POST ctrl CCK-R2-047727vendor CHOKCHOKUL
- 2025-12-091175111764 KOHLS.COM·Winsome·Karen SieberUPSCompletedI tried to glue the handle but wasn't successful. Can we expedite shipping since this is a gift.
- 94533×1part DD · HANDLEctrl 047849vendor CHOKCHOKULDamaged
- 2025-12-01117458—·Winsome·JOHN R HUEHLSUPSCompleted
- 94533×2part C1 · BASEctrl CCK-R4-047849vendor CHOKCHOKUL
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
8
Sold in window
1,162
Return rate
0.69%
Vs replacements
-13
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.