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Replacements

synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
SKURecentBaseline/movs Baseline
20633
20633
183.02.0×
94084
94084
131.62.8×
40524
40524
122.02.0×
16577
16577
80.893.0×
94427
94427
81.41.8×
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
SKUControl #VendorRecentShareBaseline
94828
94828
048584YUDSHENG CO., LTD.1381%8
20633
20633
048631S. KIJCHAI COMPANY LIMITED739%2
42820
42820
048594YUDSHENG CO., LTD.778%5
20633
20633
048643-SKCNEW—739%—
94594
94594
048819NEWCHOKCHOKUL COMPANY LIMITED646%—
94084
94084
048831-KSNEW—646%—
33517
33517
048766YUDSHENG CO., LTD.542%1
SKU
94918×
Business unit
WINWBCWBKAll
Window
6 months12 months2 years
Stack by
NoneSKULocVendorControl #Reason
46 replacement items in window — 0.431% of 10,674 units sold across 16 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top control numbers in window
Control #VendorItems
048316BANGKOK MASTER WOOD COMPANY LIMITED7
0—5
047246BANGKOK MASTER WOOD COMPANY LIMITED5
047731BANGKOK MASTER WOOD COMPANY LIMITED3
047393BANGKOK MASTER WOOD COMPANY LIMITED3
047245BANGKOK MASTER WOOD COMPANY LIMITED3
048315BANGKOK MASTER WOOD COMPANY LIMITED2
048158BANGKOK MASTER WOOD COMPANY LIMITED2
048215BANGKOK MASTER WOOD COMPANY LIMITED2
047401BANGKOK MASTER WOOD COMPANY LIMITED2
048898BANGKOK MASTER WOOD COMPANY LIMITED1
R6-048316-DI-BMW—1
048158-DI—1
R6-048315-DI-BMW —1
R6-048252-DI-BMW—1
048252-DI—1
R6-048158-DI-BMW —1
R6-047731-D1-BMW—1
045142-DI—1
R5-044514-BMW—1
047246-DI—1
040697—1
Replacement requestsindividual records from CS, with damage photos
36 records
  • 2026-04-281183509944 AMAZON.COM SERVICES LLC·Winsome·Andrea CappelliniUPSCompleted
    One block on the preassembled front draw panel fell off due to stripped screw holes.
    • 94918
      ×1part F · Front Panel (Draw)ctrl 048898vendor BANGKOKMASDefective
  • 2026-01-261179279944 AMAZON.COM SERVICES LLC·Winsome·Joan MontisanoUPSCompleted
    I ordered one of these tables and liked it so much that I bought another one. This one, its drawer front keeps coming apart, the screws come right out of the wood. I am requesting a replacement drawer instead of returning the whole table. Please let me know if this is possible.
    • 94918
      ×1part F · FRONT PANEL DRAWERctrl 0Defective
    • 94918
      ×1part G · BACK PANEL DRAWER ctrl 0
    • 94918
      ×2part H · SIDE PANEL DRAWER ctrl 0
    • 94918
      ×1part I · BOTTOM BOARD DRAWER ctrl 0
    • 94918
      ×9part M · SCREW PHILLIPS ctrl 0
  • 2025-11-211173969944 AMAZON.COM SERVICES LLC·Winsome·Rosemary LocklearUPSCompleted
    Unable to screw side panel to back of top
    • 94918
      ×2part A · Side Panelctrl 048315vendor BANGKOKMASDefective
    • 94918
      ×1part B · Topctrl 048315vendor BANGKOKMASDamaged
  • 2025-11-101173169944 AMAZON.COM SERVICES LLC·Winsome·Ted YangUPSCompleted
    Please disregard previous request, which indicated the option 'Request full hardware set only' - option should be 'Request missing parts and/or hardware'
    • 94918
      ×1part B · Topctrl 048316vendor BANGKOKMASDamaged
  • 2025-11-10117324—·Winsome·HATTIE FERNANDEZUPSCompleted
    • 94918
      ×1part A · SIDE PANEL ctrl R6-048316-DI-BMWvendor BANGKOKMAS
  • 2025-11-031172789944 AMAZON.COM SERVICES LLC·Winsome·Ted YangUSPSCompleted
    Parts were supposed to be contained in a small box marked '94918' but it was missing.
    • 94918
      ×1part J · Knob Bouton Perillactrl 048316vendor BANGKOKMASMissing
    • 94918
      ×8part K · Wood Plugctrl 048316vendor BANGKOKMASMissing
    • 94918
      ×1part L · Wood Dowelctrl 048316vendor BANGKOKMASMissing
    • 94918
      ×9part M · Screw (Phillips)ctrl 048316vendor BANGKOKMASMissing
    • 94918
      ×8part N · Screw (Long)ctrl 048316vendor BANGKOKMASMissing
    • 94918
      ×4part O · Screw (Short)ctrl 048316vendor BANGKOKMASMissing
  • 2025-10-29117250—·Winsome·John FraykorUPSCompleted
    • 94918
      ×1part B · Topctrl 048158-DIvendor BANGKOKMASDefective
    “finish/stain not good. looks blistery/rough”
  • 2025-10-27117213—·Winsome·Jennifer BishopUPSCompleted
    org req 117083 received front panel drawer for a halifax item
    • 94918
      ×1part E · APRONctrl 048158vendor BANGKOKMAS
  • 2025-10-131171439944 AMAZON.COM SERVICES LLC·Winsome·Pamela HamblyUSPSCompleted
    Most the N screws for side panel are pretty much stripped out the hex wrench provided does not tighten the screws like it is stripped out a few of them worked but most did not . And and the m screws a few seeemed like they was striped . I think the one I got was used before but not sure so just need new hardware to put together correctly
    • 94918
      ×1part Hardware · Hardwarectrl 047246vendor BANGKOKMAS
  • 2025-09-30117083Amazon·Winsome·Jennifer BishopUPSCompleted
    • 94918
      ×1part E · Apron Tablier Costadoctrl 048158vendor BANGKOKMASDamaged
  • 2025-09-02116933—·Winsome·SHERI OKERAYIUPSCompleted
    • 94918
      ×1part E · APRONctrl R6-048315-DI-BMW vendor BANGKOKMAS
  • 2025-07-17116646—·Winsome·ALEXIS APARICIOUPSCompleted
    • 94918
      ×1part B · TOP ctrl R6-048252-DI-BMWvendor BANGKOKMAS
  • 2025-06-05116405—·Winsome·Dennis ChungUPSCompleted
    • 94918
      ×1part B · Topctrl 048252-DIvendor BANGKOKMASDefective
    “2 units. One had lighter top.”
  • 2025-04-041160719944 AMAZON.COM SERVICES LLC·Winsome·Justin GillisUPSCompleted
    Top is scratched
    • 94918
      ×1part B · Topctrl R6-048158-DI-BMW vendor BANGKOKMASDamaged
  • 2025-03-13115923—·Winsome·JEFF WOODUSPSCompleted
    • 94918
      ×1part hardware · HARDWARE ctrl R6-047731-D1-BMWvendor BANGKOKMAS
  • 2025-03-041158503320 LOWES USA·Winsome·Joe FearsUSPSCompleted
    • 94918
      ×1part hardware · Hardware Packet and InstructionsMissing
    “No longer has the box. Instructions also missing.”
  • 2025-02-041156229762 STAPLES, INC.·Winsome·Elizabeth BaumgardnerUSPSCompleted
    ( 1 ) Wood Plug -Missing ( 1 ) Wood Plug - Split
    • 94918
      ×1part K · Wood Plugctrl 048215vendor BANGKOKMASMissing
    • 94918
      ×1part K · Wood Plugctrl 048215vendor BANGKOKMASDamaged
    pdfpdf
  • 2025-01-22115504—·Winsome·Amy RichardsUSPSCompleted
    • 94918
      ×2part N2 · Long Screwctrl 045142-DIvendor BANGKOKMASMissing
    “PP - 005202493 - OK”
  • 2025-01-07115316—·Winsome·Gerald BoydUSPSCompleted
    PP - 005196294 - OK
    • 94918
      ×1part hardware · Hardware Packetctrl 047401vendor BANGKOKMASMissing
  • 2024-12-30115215Amazon·Winsome·Susan JohnsonUPSCompleted
    I stripped the screw while trying to assemble it.
    • 94918
      ×2part N · Screw Longctrl 047731vendor BANGKOKMASDamaged
    • 94918
      ×1part B · Topctrl 047731vendor BANGKOKMASDamaged
  • 2024-12-17115083—·Winsome·MARCIA WATTERSONUSPSCompleted
    • 94918
      ×2part K2 · WOOD PLUG ctrl R5-044514-BMWvendor BANGKOKMAS
  • 2024-11-21114899—·Winsome·Kurt GrossmanUSPSCompleted
    • 94918
      ×8part N · Long Screwsctrl 047246-DIvendor BANGKOKMASDefective
    “Consumer stated they are too long (1.25"). Please send screws that are 30mm.”
  • 2024-11-111147959944 AMAZON.COM SERVICES LLC·Winsome·Lena ShukelUSPSCompleted
    On one side, a few of the screws didn't go in all the way and got stripped during the process of trying to get them in. The table was left wobbly. I was able to get unscrew them and need screw replacements to be able to complete assembling
    • 94918
      ×8part N · Screw For Side Panelctrl 047246vendor BANGKOKMASDamaged
    • 94918
      ×4part O · Screw for Topctrl 047246vendor BANGKOKMASDamaged
    pdf
    “Damaged”
    “Damaged”
  • 2024-10-22114648Amazon·Winsome·Tu LamUPSCompleted
    • 94918
      ×1part B · Table top (Walnut)ctrl 047393vendor BANGKOKMAS
    “Damaged”
  • 2024-10-21114619Amazon·Winsome·Daniel GillingsUPSCompleted
    The top has damage to it. I can provide photos. I need a new top. I must have trashed the instructions as I can't find them
    • 94918
      ×1part B · Table Top
    “Damaged”
  • 2024-10-21114631—·Winsome·JASON ADAMSONUPSCompleted
    The control number is R3-046075-10-115 It would not let me put a letter in
    • 94918
      ×1part F · FRONT PANEL DRAWER ctrl 047245vendor BANGKOKMAS
    “Damaged and Not Fit”
  • 2024-10-18114614—·Winsome·Cyndi ThomasUPSCompleted
    • 94918
      ×1part F · Front Panel Drawerctrl 047393vendor BANGKOKMAS
    “One of the blocks on the drawer were installed upside down preventing the side screws from being installed all the way.”
  • 2024-10-14114574Amazon·Winsome·Amara SchlaugUPSCompleted
    The top panel of the side table arrived with a chunk of wood missing from the side and a scratch.
    • 94918
      ×1part B · Topctrl 047246vendor BANGKOKMAS
    “Damaged”
  • 2024-10-14114575Amazon·Winsome·Jason ClementUSPSCompleted
    one of the two was missing the tool package - including the Knob, the 8 wood plugs, the wood dowel, the 9 screws, the 8 screws long , the 4 screws short and the hex wrench.
    • 94918
      ×1part hardware · Hardwarectrl 047401vendor BANGKOKMAS
    “Missing”
  • 2024-10-09114542—·Winsome·Denis ReedyUSPSCompleted
    Metal Post 1.5"
    • 94918
      ×8part N · Long Screwsctrl 047245vendor BANGKOKMAS
    • 94918
      ×4part O · Short Screwsctrl 047245vendor BANGKOKMAS
    “Screw would not go through all the way. States diameter of screws are too wide.”
    “Screw would not go through all the way. States diameter of screws are too wide.”
  • 2024-10-08114528—·Winsome·MICHAEL AMBROSEUPSCompleted
    I’m missing the ‘Bottom Board’ for the drawer.
    • 94918
      ×1part I · BOTTOM BOARD DRAWER ctrl 047393vendor BANGKOKMAS
    “Missing”
  • 2024-10-04114499—·Winsome·KELSEY BURRENUPSCompleted
    Damaged screw hole
    • 94918
      ×1part A · SIDE PANEL ctrl 047246vendor BANGKOKMAS
  • 2024-08-27114249Amazon·Winsome·Dominic VernerUSPSCompleted
    For Side Panel Hex Screw
    • 94918
      ×1part N · Screw (Long)ctrl 047731vendor BANGKOKMAS
    “missing”
  • 2024-07-15113886Amazon·Winsome·LINDA JEAN BRADFORDUSPSCompleted
    • 94918
      ×1part hardware · Hardware
    “null”
  • 2024-06-10113674—·Winsome·Joel SchwartzbergUSPSCompleted
    • 94918
      ×8part K · Wood Plugs
    “Missing.”
  • 2024-06-03113624—·Winsome·SANDY WILLINGERUPSCompleted
    • 94918
      ×1part B · TOP
    “NO CTRL#”
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
16
Sold in window
10,674
Return rate
0.15%
Vs replacements
-30
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.