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Replacements

synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
SKURecentBaseline/movs Baseline
20633
20633
183.02.0×
94084
94084
131.62.8×
40524
40524
122.02.0×
16577
16577
80.893.0×
94427
94427
81.41.8×
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
SKUControl #VendorRecentShareBaseline
94828
94828
048584YUDSHENG CO., LTD.1381%8
20633
20633
048631S. KIJCHAI COMPANY LIMITED739%2
42820
42820
048594YUDSHENG CO., LTD.778%5
20633
20633
048643-SKCNEW—739%—
94594
94594
048819NEWCHOKCHOKUL COMPANY LIMITED646%—
94084
94084
048831-KSNEW—646%—
33517
33517
048766YUDSHENG CO., LTD.542%1
SKU
94922×
Business unit
WINWBCWBKAll
Window
6 months12 months2 years
Stack by
NoneSKULocVendorControl #Reason
12 replacement items in window — 1.02% of 1,179 units sold across 8 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
SKUItems
94922
94922
12
Replacement requestsindividual records from CS, with damage photos
10 records
  • 2025-11-11117327—·Winsome·Cynthia LusebrinkUSPSCompleted
    • 94922
      94922
      ×1part hardware · Hardware PacketMissing
  • 2025-07-31116750—·Winsome·Heather ColemanUPSCompleted
    • 94922
      94922
      ×1part C1 · LegDefective
    “One leg is 2" shorter than the other 3.”
  • 2025-05-27116351Amazon·Winsome·Martha EllerUSPSCompleted
    We ordered two tables. One box came complete, but the other box did not contain any hardware.
    • 94922
      94922
      ×1part hardware · Hardwarectrl 047995vendor HUTS
  • 2025-01-30115586Amazon·Winsome·Kurt Frederick WeigeltUSPSCompleted
    please send replacement knob. Order placed December 1, 2024 Total $215.78 Ship to Kurt Frederick Weigelt Order # 114-6654023-0781861 View order details View invoice Delivered December 24 Winsome Wood Shaker Accent Table, Antique Walnut Winsome Wood Shaker Accent Table, Antique Walnut View your item
    • 94922
      94922
      ×1part I1 · drawer knobctrl 047645vendor HUTSDefective
  • 2024-12-05114991Amazon·Winsome·Darius D KeyUSPSCompleted
    Nightstand Table missing Hardware
    • 94922
      94922
      ×4part H1 · Screwctrl 047645vendor HUTSMissing
    • 94922
      94922
      ×2part E1 · Boltctrl 047645vendor HUTSMissing
  • 2024-11-141148429802 WAYFAIR·Winsome·ERIC LAZEARUPSCompleted
    I of the tables is defective and too wobbly to use
    • 94922
      94922
      ×1part A1 · TABLE TOP ctrl 047778-HYFvendor HUTS
  • 2024-11-111148069779 TARGET.COM·Winsome·Shivaani GandhiUSPSCompleted
    • 94922
      94922
      ×4part H1 · Screw (Phllips)ctrl 047645vendor HUTSMissing
    “Missing”
  • 2024-08-12114116—·Winsome·ROBERT CASPARIUSUSPSCompleted
    • 94922
      94922
      ×4part H1 · SCREW PHILLIPS ctrl 047645vendor HUTS
    “No Phillips screws in box”
  • 2024-08-12114125Amazon·Winsome·Linda SchoelUPSCompleted
    The tables are beautiful and well made. However, the drawer on one of the two tables purchased has some black lines in the upper left part of drawer. The image looks like what you would see inside drawer where two pieces of wood meet. I have pics if you would like to see. Otherwise the tables are great! The screws (phillips) for the bottom shelf were missing from both boxes. The legs of the table hold it in, but the shelf is not held securely without the screws. Again, very pleased with the tables. Look so nice and very well made. Did not provide proof of purchase as I do not know what you need from Amazon. Please contact me if there is a problem.
    • 94922
      94922
      ×1part B1 · Drawerctrl 047645vendor HUTS
    • 94922
      94922
      ×8part H1 · Screw (Phillips)ctrl 047645vendor HUTS
    “defective”
    “missing”
  • 2024-07-24113958Amazon·Winsome·Lesley BakerUSPSCompleted
    Missing all 4 screws
    • 94922
      94922
      ×4part H1 · Screw Phillipsctrl 047645vendor HUTS
    “Missing from box”
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
0
Sold in window
1,179
Return rate
0.00%
Vs replacements
-12
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.