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Replacements

synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
SKURecentBaseline/movs Baseline
20633
20633
183.02.0×
94084
94084
131.62.8×
40524
40524
122.02.0×
16577
16577
80.893.0×
94427
94427
81.41.8×
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
SKUControl #VendorRecentShareBaseline
94828
94828
048584YUDSHENG CO., LTD.1381%8
20633
20633
048631S. KIJCHAI COMPANY LIMITED739%2
42820
42820
048594YUDSHENG CO., LTD.778%5
20633
20633
048643-SKCNEW—739%—
94594
94594
048819NEWCHOKCHOKUL COMPANY LIMITED646%—
94084
94084
048831-KSNEW—646%—
33517
33517
048766YUDSHENG CO., LTD.542%1
SKU
99428×
Business unit
WINWBCWBKAll
Window
6 months12 months2 years
Stack by
NoneSKULocVendorControl #Reason
30 replacement items in window — 3.54% of 848 units sold across 13 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top control numbers in window
Control #VendorItems
047639BANGKOK MASTER WOOD COMPANY LIMITED12
047772BANGKOK MASTER WOOD COMPANY LIMITED6
048283BANGKOK MASTER WOOD COMPANY LIMITED3
R5-048283-BMW—3
R5-047639-BMW—3
R5-0428283-BMW—2
R5-047772—1
Replacement requestsindividual records from CS, with damage photos
20 records
  • 2026-03-311182411750 AMAZON.COM DROP SHIP·Winsome·John TaflanUPSCompleted
    ORG REQ 118204 RECEIVED A RIGHT PANEL
    • 99428
      ×1part P1 · LEFT SIDE PANEL LARGE DRAWER ctrl 048283vendor BANGKOKMAS
  • 2026-03-241182041750 AMAZON.COM DROP SHIP·Winsome·John TaflanUPSCompleted
    • 99428
      ×1part P1 · Left Side Panel, P1ctrl R5-0428283-BMWDamaged
    • 99428
      ×1part Full hardware set (open in box) · Full Hardware Setctrl R5-0428283-BMWMissing
  • 2026-01-21117886Amazon·Winsome·Lynn DevenportUSPSCompleted
    None were included in package
    • 99428
      ×12part L · Wood plugsctrl 047772vendor BANGKOKMASMissing
  • 2025-12-221176201750 AMAZON.COM DROP SHIP·Winsome·BABAK SATTARIUPSCompleted
    • 99428
      ×1part N · FRONT PANEL LARGE DRAWER ctrl R5-048283-BMWvendor BANGKOKMAS
    • 99428
      ×1part O · BACK PANEL LARGE DRAWER ctrl R5-048283-BMWvendor BANGKOKMAS
  • 2025-12-031174769944 AMAZON.COM SERVICES LLC·Winsome·Babak SattariUPSCompleted
    • 99428
      ×1part A · Top Panelctrl 048283vendor BANGKOKMASMissing
  • 2025-10-28117235—·Winsome·Linda ManningUPSCompleted
    • 99428
      ×2part Q · Short RodsMissing
    • 99428
      ×2part R · Long RodsMissing
  • 2025-10-15117165—·Winsome·Brandon HaugrudUPSCompleted
    • 99428
      ×1part A · TOP PANELctrl 048283vendor BANGKOKMASDamaged
  • 2025-07-17116647Amazon·Winsome·Chris PoteetUPSCompleted
    • 99428
      ×1part A · Top Panelctrl 047772vendor BANGKOKMASDefective
  • 2025-07-01116558—·Winsome·JON GUZEUSPSCompleted
    • 99428
      ×2part I · HEX SCREWctrl R5-048283-BMWvendor BANGKOKMAS
  • 2025-03-101158929944 AMAZON.COM SERVICES LLC·Winsome·Preeyakorn SlawskiUSPSCompleted
    • 99428
      ×2part I · Screw (Hex)ctrl 047772vendor BANGKOKMASMissing
  • 2025-02-241158009937 UNBEATABLESALE.COM·Winsome·Stephen FrancisUPSCompleted
    • 99428
      ×2part U · BACK PANEL-SMALL DRAWERctrl 047772vendor BANGKOKMASMissing
  • 2025-02-031156121990 STAPLES ADVANTAGE·Winsome·BRYNLEE KARPIUPSCompleted
    • 99428
      ×2part R · LONG ROD
  • 2025-01-17115452—·Winsome·KYLEE KARPIUPSCompleted
    • 99428
      ×2part Q · SHORT ROD ctrl R5-047772vendor BANGKOKMAS
  • 2024-12-19115111—·Winsome·Bistra BogoevUSPSCompleted
    Only had 18 out of 20.
    • 99428
      ×2part I · Hex Screwctrl 047772vendor BANGKOKMASMissing
  • 2024-11-051147731764 KOHLS.COM·Winsome·Patricia WalaszekUPSCompleted
    Cracked, broken corner such that screw hole is broken/lost integrity through and cannot secure top to side panel
    • 99428
      ×1part C · Left panelctrl 047639vendor BANGKOKMASDamaged
    “Damaged”
  • 2024-10-28114687Amazon·Winsome·Katy MuzikarUPSCompleted
    This box arrived badly beat up from shipping, internally the boxes of screws and other small parts were torn open and had fallen all over the package, and there was a hole in the side of the package. Additionally, one of the wooden panels has a chunk of wood that split off, near the part of the package that was damaged in shipping and has a hole in it.
    • 99428
      ×1part I · Screw(Hex)ctrl 047639vendor BANGKOKMAS
    • 99428
      ×2part J · Boltctrl 047639vendor BANGKOKMAS
    • 99428
      ×4part K · Screw (Long Phillips)ctrl 047639vendor BANGKOKMAS
    • 99428
      ×1part C · Left Panelctrl 047639vendor BANGKOKMAS
    “Missing”
    “Missing”
    “Missing”
    “Damaged”
  • 2024-10-231146649779 TARGET.COM·Winsome·Huaichuan JinUPSCompleted
    • 99428
      ×1part C · Left Panelctrl 047639vendor BANGKOKMAS
    • 99428
      ×1part B · Right Panelctrl 047639vendor BANGKOKMAS
    “Damaged”
    “Defective”
  • 2024-10-141145689802 WAYFAIR, LLC·Winsome·Richard CoaleUPSCompleted
    • 99428
      ×1part S · Front Panel (Small Drawer)ctrl 047639vendor BANGKOKMAS
    “damaged”
  • 2024-09-201144113000 WALMART.COM DSV·Winsome·Karen UrichUPSCompleted
    • 99428
      ×1part N · Front Panel (Large Drawer)ctrl 047639vendor BANGKOKMAS
    • 99428
      ×1part A · Top Panelctrl 047639vendor BANGKOKMAS
    “damaged”
    “damaged”
  • 2024-07-081138323320 LOWES USA·Winsome·Donna J FlaggUPSCompleted
    • 99428
      ×1part C · Left Panelctrl 047639vendor BANGKOKMAS
    “damaged”
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
1
Sold in window
848
Return rate
0.12%
Vs replacements
-29
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.