Replacements

synced May 21, 2:57 PM

Spiking SKUs

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

SKU	Recent	Baseline/mo	vs Baseline
20633	18	3.0	2.0×
94084	13	1.6	2.8×
40524	12	2.0	2.0×
16577	8	0.89	3.0×
94427	8	1.4	1.8×

Regressing vendors

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).

Hot control numbers

Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)

SKU	Control #	Vendor	Recent	Share	Baseline
94828	048584	YUDSHENG CO., LTD.	13	81%	8
20633	048631	S. KIJCHAI COMPANY LIMITED	7	39%	2
42820	048594	YUDSHENG CO., LTD.	7	78%	5
20633	048643-SKCNEW	—	7	39%	—
94594	048819NEW	CHOKCHOKUL COMPANY LIMITED	6	46%	—
94084	048831-KSNEW	—	6	46%	—
33517	048766	YUDSHENG CO., LTD.	5	42%	1

SKU

89330×

Business unit

WIN WBC WBK All

Window

6 months 12 months 2 years

Stack by

None SKU Loc Vendor Control #Reason

18 replacement items in window — 1.35% of 1,330 units sold across 12 buckets.

Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.

Top SKUs in window

SKU	Items
89330	18

Replacement requestsindividual records from CS, with damage photos

15 records

2026-03-261182202363 BISON COMMERCE·Winsome·eileen dalyUPSCompleted
- 89330×1part F · TOWEL BAR ctrl 048445-trpvendor TRANGPARA
- 89330×4part L · LOWER CROSS BAR ctrl 048445-trpvendor TRANGPARA
- 89330×4part M · UPPER CROSS BAR ctrl 048445-trpvendor TRANGPARA
2026-01-14117830amazon·Winsome·marynn boyleUSPSCompleted
2 of the screws stripped as I was installing
- 89330×2part p · wood screw (hex)ctrl 048029vendor TRANGPARADefective
heic
2025-12-16117570—·Winsome·BONNIE SEAMANUPSCompleted
- 89330×1part E · BOTTOM PANEL ctrl R5-TRP-048445vendor TRANGPARA
2025-06-27116530—·Winsome·ALEITHIA BRUEREUPSCompleted
- 89330×1part C · MIDDLE PANEL ctrl TRP-R5-048029vendor TRANGPARA
- 89330×1part D · LEAF SUPPORT ctrl TRP-R5-048029vendor TRANGPARA
2025-04-291162089944 AMAZON.COM SERVICES LLC·Winsome·Xiaole HanUSPSCompleted
- 89330×1part N1 · Wheelctrl 046863vendor TRANGPARADamaged
“Broken”
2025-03-171159279944 AMAZON.COM SERVICES LLC·Winsome·Sascha CraycroftUPSCompleted
- 89330×1part I · Tabletopctrl 048029vendor TRANGPARADamaged
2025-02-031155999944 AMAZON.COM SERVICES LLC·Winsome·Jared FaustUPSCompleted
- 89330×1part E · Bottom Panelctrl 047745vendor TRANGPARAMissing
2025-01-131153739944 AMAZON.COM SERVICES LLC·Winsome·Gabe KangasUPSCompleted
- 89330×1part E · Bottom Panelctrl 048029vendor TRANGPARAMissing
2024-10-301147179936 HOME DEPOT SUPPLY·Winsome·Irene ChanUPSCompleted
Missing the black nut that holds the wheels.
- 89330×1part A · Left panelctrl 042933vendor TRANGPARADefective
“Defective”
2024-10-21114633—·Winsome·KEVIN NGOUSPSCompleted
one chair is okay but another one is not possible to assemble as it don't have screw option
- 89330×5part O · WOOD PLUGS ctrl 046863vendor TRANGPARA
2024-10-14114567Amazon·Winsome·Yuhao ChenCompleted
- 89330×1part B · Right Panelctrl 047340vendor TRANGPARA
“Damaged- CONSUMER CANCELLED.”
2024-08-26114214Amazon·Winsome·Shannon GilkesUPSCompleted
- 89330×1part E · Bottom Panelctrl 046863vendor TRANGPARA
“damaged”
2024-07-15113878Amazon·Winsome·Zhiyuan YangUSPSCompleted
- 89330×8part P · Regular wood screwctrl 047340vendor TRANGPARA
“Missing screw”
2024-07-10113861Winsome·Winsome·Debbie franzkeUPSCompleted
- 89330×4part L · Lower cross barctrl 046863vendor TRANGPARA
“Could not get screws all the way in”
2024-06-12113696Amazon·Winsome·Xiaole HanUSPSCompleted
- 89330×2part M · Upper cross barctrl 046863vendor TRANGPARA
“Not included in the package”

▶Returns(under construction)from parthist · all reasons, not just CS-touched

Returns in window

Sold in window

1,330

Return rate

0.15%

Vs replacements

-16

fewer returns than replacements (open or no-return cases)

All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.