Replacements

synced May 21, 2:57 PM

Spiking SKUs

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

SKU	Recent	Baseline/mo	vs Baseline
20633	18	3.0	2.0×
94084	13	1.6	2.8×
40524	12	2.0	2.0×
16577	8	0.89	3.0×
94427	8	1.4	1.8×

Regressing vendors

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).

Hot control numbers

Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)

SKU	Control #	Vendor	Recent	Share	Baseline
94828	048584	YUDSHENG CO., LTD.	13	81%	8
20633	048631	S. KIJCHAI COMPANY LIMITED	7	39%	2
42820	048594	YUDSHENG CO., LTD.	7	78%	5
20633	048643-SKCNEW	—	7	39%	—
94594	048819NEW	CHOKCHOKUL COMPANY LIMITED	6	46%	—
94084	048831-KSNEW	—	6	46%	—
33517	048766	YUDSHENG CO., LTD.	5	42%	1

SKU

94140×

Business unit

WIN WBC WBK All

Window

6 months 12 months 2 years

Stack by

None SKU Loc Vendor Control #Reason

25 replacement items in window — 3.09% of 809 units sold across 13 buckets.

Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.

Top SKUs in window

SKU	Items
94140	25

Replacement requestsindividual records from CS, with damage photos

22 records

2026-01-191178539936 HOME DEPOT SUPPLY·Winsome·Cassie LagorioUPSCompleted
- 94140×1part AB1 · Drawerctrl 048539vendor BANGKOKMASDamaged
2025-12-19117600—·Winsome·PATRI NALIPINSKIUPSCompleted
- 94140×1part A1 · TABLETOP ctrl 047920-R1-BMWvendor BANGKOKMAS
2025-11-101173112880 OVERSTOCK.COM INC.·Winsome·Ann FoxUSPSCompleted
- 94140×1part hardware · HARDWARE ctrl R1-048539-BMWvendor BANGKOKMAS
2025-09-081169573150 MACY'S ACCOUNTS PAYABLE·Winsome·Connie TurnerUPSCompleted
Scratched shelf on the top, sides and under the shelf.
- 94140×1part B1 · Shelfctrl 048539vendor BANGKOKMASDefective
2025-06-09116421—·Winsome·DIANN JONESUPSCompleted
- 94140×1part AB1 · DRAWER ctrl R1-047617-BMWvendor BANGKOKMAS
2025-03-27116022—·Winsome·FIRST BAPTIST CHURCH MATT MCCRAWUPSCompleted
- 94140×1part C1 · FRONT LEFT/REAR RIGHT ctrl R1-047617-BMWvendor BANGKOKMAS
2025-03-171159435341 OJCOMMERCE, LLC·Winsome·Barclay, StephanieUPSCompleted
- 94140×1part A1 · Tabletopctrl 047617vendor BANGKOKMASDamaged
2025-03-031158399944 AMAZON.COM SERVICES LLC·Winsome·Ron WilsonUPSCompleted
Love the table, but one leg was damaged. Thank you.
- 94140×1part C1 · Leg: Front-Left/Rear-Rightctrl 047920vendor BANGKOKMASDamaged
2025-01-301155843150 MACY'S ACCOUNTS PAYABLE·Winsome·Penny IgielskiUPSCompleted
I received this coffee table today after waiting 10 days, January 30, 2025. Super disappointed one corner of the table top is caved in, (very noticeable and unacceptable). But alas, very encouraged to find your information enclosed to be able to replace damaged parts. Please send me a new table top ASAP. Thank you, Penny Igielski
- 94140×1part A1 · Table topctrl 047920vendor BANGKOKMASDamaged
2025-01-081153219802 WAYFAIR, LLC·Winsome·Michael PlummerUPSCompleted
- 94140×1part B1 · LOWER SHELF ctrl 047920vendor BANGKOKMAS
2025-01-061152953150 MACY'S ACCOUNTS PAYABLE·Winsome·Tom RobertsUPSCompleted
- 94140×1part A1 · Tabletopctrl 047920vendor BANGKOKMASDamaged
- 94140×1part AB1 · Drawerctrl 047920vendor BANGKOKMASDamaged
“Gouged on side of top”
“Drawer cannot be removed from original set.”
2024-12-231151419779 TARGET.COM·Winsome·KEVIN LIPTROTUSPSCompleted
ALTHO PURCHASED 10/01/24, I JUST OPENED BOX 12/22/24, AS I WAS WAITING FOR CARPET INSTALLATION. I HOPE YOU COULD MAKE AN EXCEPTION HERE. THANK YOU.
- 94140×2part G1 · BOLTctrl 047617vendor BANGKOKMASMissing
- 94140×1part E1 · KNOBctrl 047617vendor BANGKOKMASMissing
2024-12-161150673150 MACY'S ACCOUNTS PAYABLE·Winsome·Ekaterina LioutikovaUPSCompleted
Drawer has missing screws and physical damage.
- 94140×1part AB1 · Drawerctrl 047617vendor BANGKOKMASDamaged
2024-12-111150399802 WAYFAIR, LLC·Winsome·Clifford DukatzUPSCompleted
top is scratched and had chips in it
- 94140×1part A1 · TABLE ctrl 047920vendor BANGKOKMASDamaged
2024-11-141148391900 WAYFAIR·Canada·JULIA COADUPS CanadaCompleted
I of the tables is defective and too wobbly to use
- 94140×1part A1 · TABLE TOP ctrl 047617-BMWvendor BANGKOKMAS
2024-11-141148409802 WAYFAIR, LLC·Winsome·SHARON YARGERUPSCompleted
I of the tables is defective and too wobbly to use
- 94140×1part A1 · TOP ctrl 047617vendor BANGKOKMAS
“ORG REQ 114700 top arrived damaged please add more packaging”
2024-10-281146967250 AMZ CA·Canada·Elena OpasiniUPS CanadaCompleted
- 94140×1part A1 · Table Topctrl 047617vendor BANGKOKMAS
“Top was scratched.”
2024-10-281147009802 WAYFAIR·Winsome·SHARON YARGERUPSCompleted
The wood dowel hole and the screw hole are reversed and cannot be connected to the side part
- 94140×1part A1 · TABLE TOP ctrl 047617vendor BANGKOKMASDefective
2024-09-25114441—·Winsome·JAMES DERICOUSPSCompleted
- 94140×5part E1 · KNOBctrl 044195vendor BANGKOKMAS
“PP - 005144946 - OK”
2024-08-28114253Amazon·Winsome·Grace PerryUPSCompleted
Bottom part of front side under drawer is cracked through. I have a photo if you need proof. It was just delivered today.
- 94140×1part A1 · Tabletopctrl 047617vendor BANGKOKMAS
- 94140×2part I1 · Metal Washerctrl 047617vendor BANGKOKMAS
“damaged”
“missing”
2024-08-12114118—·Winsome·PRATIK BISWASUSPSCompleted
- 94140×1part hardware · HARDWARE ctrl 047617vendor BANGKOKMAS
“Missing H1 Tension Ring x2; I1 Metal Washer x2”
2024-06-17113706—·Canada·RACHEL LETOURNEAUCompleted
- 94140×1part A1 · TABLETOP ctrl 047617vendor BANGKOKMAS
“consumer cancelled.”

▶Returns(under construction)from parthist · all reasons, not just CS-touched

Returns in window

Sold in window

809

Return rate

0.87%

Vs replacements

-18

fewer returns than replacements (open or no-return cases)

All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.