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Replacements

synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
SKURecentBaseline/movs Baseline
20633
20633
183.02.0×
94084
94084
131.62.8×
40524
40524
122.02.0×
16577
16577
80.893.0×
94427
94427
81.41.8×
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
SKUControl #VendorRecentShareBaseline
94828
94828
048584YUDSHENG CO., LTD.1381%8
20633
20633
048631S. KIJCHAI COMPANY LIMITED739%2
42820
42820
048594YUDSHENG CO., LTD.778%5
20633
20633
048643-SKCNEW—739%—
94594
94594
048819NEWCHOKCHOKUL COMPANY LIMITED646%—
94084
94084
048831-KSNEW—646%—
33517
33517
048766YUDSHENG CO., LTD.542%1
SKU
94339×
Business unit
WINWBCWBKAll
Window
6 months12 months2 years
Stack by
NoneSKULocVendorControl #Reason
38 replacement items in window — 4.57% of 832 units sold across 12 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top control numbers in window
Control #VendorItems
048483S. KIJCHAI COMPANY LIMITED9
048245S. KIJCHAI COMPANY LIMITED7
048645S. KIJCHAI COMPANY LIMITED4
048245-DI—4
048807S. KIJCHAI COMPANY LIMITED3
SKC-R2-048645—2
043833—2
SKC-R2-048179—2
048645-SKC—1
unknown—1
R2-048245-SKC-DI—1
NA—1
047804S. KIJCHAI COMPANY LIMITED1
Replacement requestsindividual records from CS, with damage photos
26 records
  • 2026-05-141184061750 AMAZON.COM DROP SHIP·Winsome·Camille D OwensUSPSCompleted
    • 94339
      ×3part X · Loop Handlectrl 048807vendor SKCDefective
    “rec'd wrong pieces”
  • 2026-05-051183651750 AMAZON.COM DROP SHIP·Winsome·Camille OwensUSPSCompleted
    Please let me know that my information has been accepted and when I can expect shipment! Thank You! Camille Owens
    • 94339
      ×3part X · Loop Handlectrl 048807vendor SKCMissing
  • 2026-04-14118303—·Winsome·EILEEN PLUMBUPSCompleted
    • 94339
      ×1part F · PULL DOWN DOOR ctrl 048807vendor SKC
  • 2026-04-071182737250 AMAZON.COM.CA ULC·Canada·COURTNEY RICHARDSONCanada PostCompleted
    • 94339
      ×1part S · RIGHT ARM HINGE ctrl 048483vendor SKC
  • 2026-04-061182649944 AMAZON.COM SERVICES LLC·Winsome·StacyUPSCompleted
    I do have photos. I thought it would be fine with just one screw broken in the beginning. Tell the other side, the screws broke also and the whole board came down. I know it's past time to return, but this is something that happened in the beginning and then it just got worse.. could be prevented if they had proper hardware for this item. It's a nice desk. I will get my own screws, that was the whole problem those screws don't last they're wimpy, I think that's why it fell apart. Thank u for your help!! S.
    • 94339
      ×1part F · Pull-down doorctrl 048483vendor SKCDefective
    • 94339
      ×2part R & S · Arm Hinge ( Right & Left)ctrl 048483vendor SKCDefective
  • 2026-03-101181589779 TARGET.COM·Winsome·MICHAEL HAMMONDUSPSCompleted
    • 94339
      ×1part X · LOOP HANDLE ctrl 048645-SKCvendor SKC
  • 2026-02-241180839944 AMAZON.COM SERVICES LLC·Winsome·Eric SlomanUPSCompleted
    Door only please. It was cracked.
    • 94339
      ×1part F · Pull down doorctrl 048645vendor SKCDamaged
  • 2026-01-301179523000 WALMART.COM DSV·Winsome·Daniel SalyerUPSCompleted
    Right Panel did not have counterbore hole drilled for one of the middle panel screws. Bottom panel did not have pilot holes drilled for left panel fasteners.
    • 94339
      ×1part C · Right Panelctrl 048645vendor SKCDefective
    • 94339
      ×1part I · Bottom Panelctrl 048645vendor SKCDefective
  • 2026-01-191178541750 AMAZON.COM DROP SHIP·Winsome·JoAnn SmolenUPSCompleted
    Wood had a crack and when i assembled it the thing split completely. I taped it for now. Can't use this though until replacement is received
    • 94339
      ×1part F · Door pull downctrl 048645vendor SKCDamaged
  • 2026-01-13117814—·Winsome·ANU OTGONBAYARUPSCompleted
    • 94339
      ×1part F · PULL DOWN DOOR ctrl SKC-R2-048645vendor SKC
    • 94339
      ×1part S · ARM HINGE RIGHT ctrl SKC-R2-048645vendor SKC
  • 2025-12-22117616—·Winsome·SANDY MICHALECUSPSCompleted
    • 94339
      ×3part X · LOOP HANDLE ctrl 048483vendor SKC
  • 2025-11-17117363Amazon·Winsome·Beth LundquistUSPSCompleted
    Drawer pull is broken
    • 94339
      ×1part X · LOOP HANDLE ctrl 048483vendor SKC
  • 2025-10-101171334501 VIRVENTURES INC·Winsome·Claudia HerethUPSCompleted
    • 94339
      ×1part H · Middle Panelctrl 048483vendor SKCDefective
    • 94339
      ×10part V · Hex Screwctrl 048483vendor SKC
    • 94339
      ×10part W · Wood Plugctrl 048483vendor SKC
    “2 blocks to stop drawer were installed in front.”
  • 2025-10-061171049944 AMAZON.COM SERVICES LLC·Winsome·John Richard SandersUPSCompleted
    CANCELLED request - The wooden pegs on the left and right hand ends of the panel are not located the same distance from the front of the panel and will not fit into the right hand and left hand side Panels correctly. Either the middle panel is wrong, or one of the side panels is wrong. I need replacement or replacements. I personally think it is the right hand side panel that is wrong.
    • 94339
      ×1part H · Middle Panelctrl 048245vendor SKCDefective
    • 94339
      ×1part C · Right Panelctrl 048245vendor SKCDefective
  • 2025-09-241170622363 BISON COMMERCE·Winsome·charles beckUSPSCompleted
    I received this desk today , and open it carefully. no assembly hardware set was shipped with desk. The wood was in great condition, but I have no hardware to assemble this desk. PLEASE, ship this hardware so I can assemble this desk, I find this insulting
    • 94339
      ×1part Hardware · Hardwarectrl 048483vendor SKCMissing
  • 2025-09-17117027—·Winsome·CAITLIN TURKUPSCompleted
    • 94339
      ×1part I · BOTTOM PANEL ctrl R2-048245-SKC-DIvendor SKC
  • 2025-08-12116812—·Winsome·Sheryl ShapiroUPSCompleted
    • 94339
      ×1part I · Bottom Panelctrl 048245-DIvendor SKC
    “Rec'd pull down door in error. orig req 116688.”
  • 2025-08-041167569944 AMAZON.COM SERVICES LLC·Winsome·Carla BrockUPSCompleted
    • 94339
      ×1part I · Bottom Panelctrl 048245vendor SKCMissing
  • 2025-08-041167619944 AMAZON.COM SERVICES LLC·Winsome·John McIvorUPSCompleted
    The flip-down door is way too short, leaving a massive gap.
    • 94339
      ×1part F · Pull-Down Doorctrl 048245vendor SKCDefective
  • 2025-08-01116753—·Winsome·JOHN MAPELUPSCompleted
    ORG REQ 116707 consumer received part F pull down door but needs the bottom panel
    • 94339
      ×1part I · BOTTOM PANEL ctrl 048245-DIvendor SKC
  • 2025-07-24116707—·Winsome·John MapelUPSCompleted
    • 94339
      ×1part I · Bottom Panelctrl 048245-DIvendor SKCMissing
  • 2025-07-22116688—·Winsome·Sheryl ShapiroUPSCompleted
    • 94339
      ×1part I · Bottom Panelctrl 048245-DIvendor SKCMissing
  • 2025-07-15116634—·Winsome·David LawrenceUPSCompleted
    • 94339
      ×1part F · Pull Down Doorctrl 043833vendor SKC
    • 94339
      ×4part W · Wood Plugsctrl 043833vendor SKC
    “PP - 005256676 - OK”
    “PP - 005256676 - OK”
  • 2025-06-19116488Amazon·Winsome·Jenny AzzaroUPSCompleted
    • 94339
      ×1part F · Pull down doorctrl 048245vendor SKCDamaged
    • 94339
      ×1part R · LEFT ARM HINGEctrl 048245vendor SKCDefective
    • 94339
      ×1part S · RIGHT ARM HINGE ctrl 048245vendor SKC
  • 2025-06-091164189944·Winsome·Paul McIntyreUSPSCompleted
    Purchased from Amazon Only arrived with one loop handle in package materials. Control No. R2-04780-SKC
    • 94339
      ×2part X · Loop Handlectrl 047804vendor SKCMissing
  • 2025-06-06116409—·Winsome·TINA GREENE/WILBERUPSCompleted
    • 94339
      ×1part F · PULL DOWN DOOR ctrl SKC-R2-048179vendor SKC
    • 94339
      ×1part E · BACK PANEL ctrl SKC-R2-048179vendor SKC
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
7
Sold in window
832
Return rate
0.84%
Vs replacements
-31
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.