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Replacements

synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
SKURecentBaseline/movs Baseline
20633
20633
183.02.0×
94084
94084
131.62.8×
40524
40524
122.02.0×
16577
16577
80.893.0×
94427
94427
81.41.8×
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
SKUControl #VendorRecentShareBaseline
94828
94828
048584YUDSHENG CO., LTD.1381%8
20633
20633
048631S. KIJCHAI COMPANY LIMITED739%2
42820
42820
048594YUDSHENG CO., LTD.778%5
20633
20633
048643-SKCNEW—739%—
94594
94594
048819NEWCHOKCHOKUL COMPANY LIMITED646%—
94084
94084
048831-KSNEW—646%—
33517
33517
048766YUDSHENG CO., LTD.542%1
SKU
23330×
Business unit
WINWBCWBKAll
Window
6 months12 months2 years
Stack by
NoneSKULocVendorControl #Reason
28 replacement items in window — 3.17% of 884 units sold across 10 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
SKUItems
23330
23330
28
Replacement requestsindividual records from CS, with damage photos
18 records
  • 2026-05-18118417—·Winsome·Fripp Island ResortUSPSCompleted
    • 23330
      23330
      ×3part N1 · Wheel
    • 23330
      23330
      ×2part N2 · Locking Wheel
    “PP - 005385894 - OK. 1.5" Posts”
    “PP - 005385894 - OK. 1.5" Posts”
  • 2026-03-23118201—·Winsome·Vishal MuralidharanUSPSCompleted
    • 23330
      23330
      ×3part N1 · Wheelctrl 042277-DIvendor EASTCOAST
    • 23330
      23330
      ×2part N2 · Locking Wheelctrl 042277-DIvendor EASTCOAST
    “PP - 005372462 - OK”
    “PP - 005372462 - OK”
  • 2026-02-051179961750 AMAZON.COM DROP SHIP·Winsome·Carolina RamirezUPSCompleted
    I just opened carefully until I saw the bottom panel when I removed the paper and I saw it how bad it does look and I am very disappointed and I was looking forward to use it because I don't have table to eat or to study.
    • 23330
      23330
      ×1part E · Bottom panelctrl 047744vendor TRANGPARADamaged
  • 2025-12-23117625—·Winsome·SHARON ZOZOSKYUSPSCompleted
    • 23330
      23330
      ×2part P · SCREW ctrl R5-047781-TRPvendor TRANGPARA
    • 23330
      23330
      ×1part N2 · LOCKING WHEEL ctrl R5-047781-TRPvendor TRANGPARA
    • 23330
      23330
      ×1part N1 · WHEEL ctrl R5-047781-TRPvendor TRANGPARA
  • 2025-12-021174661764 KOHLS.COM·Winsome·Alan GonzalezUPSCompleted
    • 23330
      23330
      ×1part I · Drop Leaf Topctrl 048653vendor TRANGPARADefective
    • 23330
      23330
      ×1part P · Wood Screwctrl 048653vendor TRANGPARADefective
    “split. wood exposed”
    “notch welded in. cannot screw in all the way.”
  • 2025-11-14117350—·Winsome·Lynelle TunstallUPSCompleted
    • 23330
      23330
      ×1part hardware · Hardware Packetctrl 048552vendor YUDSHENGMissing
    • 23330
      23330
      ×4part M · Upper Cross Barctrl 048552vendor YUDSHENGMissing
    • 23330
      23330
      ×1part J · Stool Seat (send full stool)ctrl 048552vendor YUDSHENG
  • 2025-10-281172429944 AMAZON.COM SERVICES LLC·Winsome·Sam LuUSPSCompleted
    • 23330
      23330
      ×4part R · Drawer Stopperctrl 048653vendor TRANGPARAMissing
  • 2025-09-121170021764·Winsome·Brian L KeagyUPSCompleted
    Drop leaf top is split at the hinge on both sides of the board.
    • 23330
      23330
      ×1part I · Drop-Leaf Topctrl 047744vendor TRANGPARADamaged
  • 2025-09-031169379944 AMAZON.COM SERVICES LLC·Winsome·emmanuel white eagleUPSCompleted
    See photo of cracked piece, when I started screwing it split in middle, just want a replacement please. See photo please send replacement piece.
    • 23330
      23330
      ×1part F · towel bar ctrl 112-1490560-9789051Damaged
  • 2025-09-02116921—·Winsome·ROBERT MERCERUPSCompleted
    • 23330
      23330
      ×1part I · DROP LEAF TOP ctrl R5-048552-YUD-DIvendor YUDSHENG
  • 2025-08-19116862Amazon·Winsome·Yosheta bolderUSPSCompleted
    • 23330
      23330
      ×6part P · Wood screw(hex)ctrl 048552vendor YUDSHENGDefective
  • 2025-07-15116636—·Winsome·Becky NessUSPSCompleted
    • 23330
      23330
      ×6part P · Wood Screw - Hexctrl 048444vendor TRANGPARA
    “PP - 005256688 - OK”
  • 2025-07-141166149944 AMAZON.COM SERVICES LLC·Winsome·Cristie BiberUPSCompleted
    • 23330
      23330
      ×1part A · Left panelctrl 048444vendor TRANGPARADamaged
    • 23330
      23330
      ×1part B · Right panelctrl 048444vendor TRANGPARADamaged
  • 2025-07-021165679944·Winsome·Jenifer QuintalUPSCompleted
    • 23330
      23330
      ×4part L · Lower cross barctrl 048112vendor TRANGPARAMissing
    • 23330
      23330
      ×4part M · Upper cross barctrl 048112vendor TRANGPARAMissing
    • 23330
      23330
      ×1part F · Towel barctrl 048112vendor TRANGPARAMissing
  • 2025-06-121164489944·Winsome·Kim JohnsonUSPSCompleted
    • 23330
      23330
      ×30part P · Wood screw (Hex)ctrl 048444vendor TRANGPARAMissing
  • 2025-06-06116412—·Winsome·Nancy FurlongUSPSCompleted
    • 23330
      23330
      ×1part N2 · Locking Wheelctrl 043359-DIvendor YUDSHENG
    “PP - 005243373 - OK”
  • 2025-06-05116407—·Winsome·MICHAEL YEARWOODUSPSCompleted
    • 23330
      23330
      ×1part N2 · Locking Wheelctrl 041976vendor TRANGPARA
    “PP - 005242822 - OK”
  • 2025-06-021163869944 AMAZON.COM SERVICES LLC·Winsome·Sydney GushlawUSPSCompleted
    1 1/2 wheel post
    • 23330
      23330
      ×1part N2 · Locking Wheelctrl 23330Damaged
    “1 1/2" wheel post”
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
3
Sold in window
884
Return rate
0.34%
Vs replacements
-25
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.