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Replacements

synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
SKURecentBaseline/movs Baseline
20633
20633
183.02.0×
94084
94084
131.62.8×
40524
40524
122.02.0×
16577
16577
80.893.0×
94427
94427
81.41.8×
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
SKUControl #VendorRecentShareBaseline
94828
94828
048584YUDSHENG CO., LTD.1381%8
20633
20633
048631S. KIJCHAI COMPANY LIMITED739%2
42820
42820
048594YUDSHENG CO., LTD.778%5
20633
20633
048643-SKCNEW—739%—
94594
94594
048819NEWCHOKCHOKUL COMPANY LIMITED646%—
94084
94084
048831-KSNEW—646%—
33517
33517
048766YUDSHENG CO., LTD.542%1
SKU
23330×
Business unit
WINWBCWBKAll
Window
6 months12 months2 years
Stack by
NoneSKULocVendorControl #Reason
74 replacement items in window — 2.51% of 2,950 units sold across 21 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
SKUItems
23330
23330
74
Replacement requestsindividual records from CS, with damage photos
showing 50 of 53
  • 2026-05-18118417—·Winsome·Fripp Island ResortUSPSCompleted
    • 23330
      23330
      ×3part N1 · Wheel
    • 23330
      23330
      ×2part N2 · Locking Wheel
    “PP - 005385894 - OK. 1.5" Posts”
    “PP - 005385894 - OK. 1.5" Posts”
  • 2026-03-23118201—·Winsome·Vishal MuralidharanUSPSCompleted
    • 23330
      23330
      ×3part N1 · Wheelctrl 042277-DIvendor EASTCOAST
    • 23330
      23330
      ×2part N2 · Locking Wheelctrl 042277-DIvendor EASTCOAST
    “PP - 005372462 - OK”
    “PP - 005372462 - OK”
  • 2026-02-051179961750 AMAZON.COM DROP SHIP·Winsome·Carolina RamirezUPSCompleted
    I just opened carefully until I saw the bottom panel when I removed the paper and I saw it how bad it does look and I am very disappointed and I was looking forward to use it because I don't have table to eat or to study.
    • 23330
      23330
      ×1part E · Bottom panelctrl 047744vendor TRANGPARADamaged
  • 2025-12-23117625—·Winsome·SHARON ZOZOSKYUSPSCompleted
    • 23330
      23330
      ×2part P · SCREW ctrl R5-047781-TRPvendor TRANGPARA
    • 23330
      23330
      ×1part N2 · LOCKING WHEEL ctrl R5-047781-TRPvendor TRANGPARA
    • 23330
      23330
      ×1part N1 · WHEEL ctrl R5-047781-TRPvendor TRANGPARA
  • 2025-12-021174661764 KOHLS.COM·Winsome·Alan GonzalezUPSCompleted
    • 23330
      23330
      ×1part I · Drop Leaf Topctrl 048653vendor TRANGPARADefective
    • 23330
      23330
      ×1part P · Wood Screwctrl 048653vendor TRANGPARADefective
    “split. wood exposed”
    “notch welded in. cannot screw in all the way.”
  • 2025-11-14117350—·Winsome·Lynelle TunstallUPSCompleted
    • 23330
      23330
      ×1part hardware · Hardware Packetctrl 048552vendor YUDSHENGMissing
    • 23330
      23330
      ×4part M · Upper Cross Barctrl 048552vendor YUDSHENGMissing
    • 23330
      23330
      ×1part J · Stool Seat (send full stool)ctrl 048552vendor YUDSHENG
  • 2025-10-281172429944 AMAZON.COM SERVICES LLC·Winsome·Sam LuUSPSCompleted
    • 23330
      23330
      ×4part R · Drawer Stopperctrl 048653vendor TRANGPARAMissing
  • 2025-09-121170021764·Winsome·Brian L KeagyUPSCompleted
    Drop leaf top is split at the hinge on both sides of the board.
    • 23330
      23330
      ×1part I · Drop-Leaf Topctrl 047744vendor TRANGPARADamaged
  • 2025-09-031169379944 AMAZON.COM SERVICES LLC·Winsome·emmanuel white eagleUPSCompleted
    See photo of cracked piece, when I started screwing it split in middle, just want a replacement please. See photo please send replacement piece.
    • 23330
      23330
      ×1part F · towel bar ctrl 112-1490560-9789051Damaged
  • 2025-09-02116921—·Winsome·ROBERT MERCERUPSCompleted
    • 23330
      23330
      ×1part I · DROP LEAF TOP ctrl R5-048552-YUD-DIvendor YUDSHENG
  • 2025-08-19116862Amazon·Winsome·Yosheta bolderUSPSCompleted
    • 23330
      23330
      ×6part P · Wood screw(hex)ctrl 048552vendor YUDSHENGDefective
  • 2025-07-15116636—·Winsome·Becky NessUSPSCompleted
    • 23330
      23330
      ×6part P · Wood Screw - Hexctrl 048444vendor TRANGPARA
    “PP - 005256688 - OK”
  • 2025-07-141166149944 AMAZON.COM SERVICES LLC·Winsome·Cristie BiberUPSCompleted
    • 23330
      23330
      ×1part A · Left panelctrl 048444vendor TRANGPARADamaged
    • 23330
      23330
      ×1part B · Right panelctrl 048444vendor TRANGPARADamaged
  • 2025-07-021165679944·Winsome·Jenifer QuintalUPSCompleted
    • 23330
      23330
      ×4part L · Lower cross barctrl 048112vendor TRANGPARAMissing
    • 23330
      23330
      ×4part M · Upper cross barctrl 048112vendor TRANGPARAMissing
    • 23330
      23330
      ×1part F · Towel barctrl 048112vendor TRANGPARAMissing
  • 2025-06-121164489944·Winsome·Kim JohnsonUSPSCompleted
    • 23330
      23330
      ×30part P · Wood screw (Hex)ctrl 048444vendor TRANGPARAMissing
  • 2025-06-06116412—·Winsome·Nancy FurlongUSPSCompleted
    • 23330
      23330
      ×1part N2 · Locking Wheelctrl 043359-DIvendor YUDSHENG
    “PP - 005243373 - OK”
  • 2025-06-05116407—·Winsome·MICHAEL YEARWOODUSPSCompleted
    • 23330
      23330
      ×1part N2 · Locking Wheelctrl 041976vendor TRANGPARA
    “PP - 005242822 - OK”
  • 2025-06-021163869944 AMAZON.COM SERVICES LLC·Winsome·Sydney GushlawUSPSCompleted
    1 1/2 wheel post
    • 23330
      23330
      ×1part N2 · Locking Wheelctrl 23330Damaged
    “1 1/2" wheel post”
  • 2025-05-30116377—·Winsome·Chyrl BrownUSPSCompleted
    • 23330
      23330
      ×1part Hinges · Hinges & ScrewsDefective
    “for support leaf and middle panel”
  • 2025-05-20116327—·Winsome·Chyrl BrownUPSCompleted
    • 23330
      23330
      ×1part H · Hinges & Screws
  • 2025-05-13116290Amazon·Winsome·Keitaro NishijimaUPSCompleted
    • 23330
      23330
      ×1part E · Bottom panelctrl 047781vendor TRANGPARADefective
    “Part E has no holes on one side”
  • 2025-04-281161919802 WAYFAIR, LLC·Winsome·MARLA LEVYUPSCompleted
    • 23330
      23330
      ×1part B · RIGHT PANEL ctrl R5-048112-TRPvendor TRANGPARA
    • 23330
      23330
      ×5part P · WOOD HEX SCREW ctrl R5-048112-TRPvendor TRANGPARA
  • 2025-04-23116178—·Winsome·Lucia Fischer SmithUPSCompleted
    • 23330
      23330
      ×1part H · Drawer ctrl 048112vendor TRANGPARA
  • 2025-04-161161359944 AMAZON.COM SERVICES LLC·Winsome·Simone WilliamsonUPSCompleted
    • 23330
      23330
      ×1part I · Drop-Leaf Topctrl 047822vendor YUDSHENGDamaged
  • 2025-04-071160849944 AMAZON.COM SERVICES LLC·Winsome·Meaghan ElrodUSPSCompleted
    • 23330
      23330
      ×1part hardware · Hardwarectrl 047865vendor YUDSHENG
  • 2025-03-251160089944 AMAZON.COM SERVICES LLC·Winsome·Olivia CaffreyUPSCompleted
    The table top received in the package is cracked UPC: 021713233301 - CUSTOMER HAS NO CONTROL
    • 23330
      23330
      ×1part I · DROP LEAF TABLE ctrl NO CTRL
  • 2025-02-271158269944 AMAZON.COM SERVICES LLC·Winsome·Bryan LongvilleUSPSCompleted
    • 23330
      23330
      ×1part N2 · Locking Wheelctrl 047487vendor TRANGPARADamaged
    “Broken”
  • 2025-02-241157803457 SKYLINE DECOR·Winsome·CLAIRE VAN STOLK AND DANIEL LUBERDAUSPSCompleted
    • 23330
      23330
      ×1part hardware · HARDWARE
  • 2025-01-22115503—·Winsome·Philip A WellsUSPSCompleted
    • 23330
      23330
      ×2part N2 · Locking Wheelctrl 042746-DIvendor YUDSHENGMissing
    “PP - 005202492 - OK”
  • 2025-01-151154171750 AMAZON.COM DROP SHIP·Winsome·Jada schnetterUPSCompleted
    • 23330
      23330
      ×1part I · Drop leaf topctrl 047744vendor TRANGPARADamaged
  • 2025-01-15115426—·Canada·Mike GoehrCanada PostCompleted
    • 23330
      23330
      ×2part N1 · WHEELMissing
    “PP - 00475035 - OK, 1.5" POST”
  • 2025-01-13115364—·Winsome·LUISA FLORESUSPSCompleted
    • 23330
      23330
      ×1part hardware · HARDWARE
  • 2025-01-131153929944 AMAZON.COM SERVICES LLC·Winsome·Ken LinUPSCompleted
    One of the doors on the drop leaf top was damaged on the hinges when I opened the box. It is starting to split on where the screws put in.
    • 23330
      23330
      ×1part I · Drop-Leaf Topctrl 047865vendor YUDSHENGDamaged
  • 2025-01-03115244—·Winsome·Megan StaleyUSPSCompleted
    • 23330
      23330
      ×3part N1 · WheelMissing
    • 23330
      23330
      ×2part N2 · Locking WheelMissing
    “PP - 005194244 - OK, 1.5" Post”
    “PP - 005194244 - OK, 1.5" Post”
  • 2024-12-26115177—·Winsome·Greg MelvinUSPSCompleted
    • 23330
      23330
      ×2part N1 · WHEELctrl 043463-DIvendor YUDSHENGMissing
    “PP - 005190253 - OK”
  • 2024-12-231151489944 AMAZON.COM SERVICES LLC·Winsome·Shauna ConnorsUPSCompleted
    Orig req 115070 - Rec'd repl seat. The aprons are slightly narrow. See attached images.
    • 23330
      23330
      ×1part J · STOOL SEAT (we send a full stool and hardware)ctrl 047654-DIvendor YUDSHENGDefective
    “HOLES DO NOT LINE UP”
  • 2024-12-201151209944 AMAZON.COM SERVICES LLC·Winsome·GINA GABELUPSCompleted
    • 23330
      23330
      ×1part E · BOTTOM PANEL ctrl R5-047744vendor TRANGPARA
  • 2024-12-171150907250 AMAZON.COM.CA ULC·Canada·Dianne SmithCanada PostCompleted
    Table top is cracked.
    • 23330
      23330
      ×1part I · DROP LEAF TOPctrl 048112vendor TRANGPARA
  • 2024-12-161150709944 AMAZON.COM SERVICES LLC·Winsome·Shauna ConnorsUPSCompleted
    I recently got a replacement for the drop leaf top that was cracked through. Received replacement, packed very well, and no damage. Thank you! I didn't notice the stool seat until I was installing the drop leaf top you sent. There is a crack on the bottom of the seat, but it doesn't look like it will be a structural issue from what I can tell. The one I was concerned about was on the side of the stool. I may have cracked it when putting in the screw if I did it too tight? Just wondering if I could get a replacement for that stool seat, and I can pay for it, as I may have caused the damage to the side. Please advise. Thank you!
    • 23330
      23330
      ×1part J · Stool Seatctrl 047654vendor YUDSHENGDamaged
  • 2024-11-27114940—·Winsome·SHAHRUKH ATHARUSPSCompleted
    May I request a replacement towel bar and HEX Screws ? One side of the wooden piece has a hole that is not drilled deep enough, causing the screw to get stuck and unable to fully tighten, even when using a machine. As a result, the screw has become stripped. Forcing the screw out has damaged the drilled hole in the wood. Thanks.
    • 23330
      23330
      ×5part P · HEX WOOD SCREW ctrl 047744vendor TRANGPARADefective
  • 2024-11-251149249944 AMAZON.COM SERVICES LLC·Winsome·Shauna ConnorsUPSCompleted
    There is a full thickness crack through the drop-leaf table top I received.
    • 23330
      23330
      ×1part I · Drop-Leaf Topctrl 047654vendor YUDSHENGDamaged
  • 2024-11-12114815—·Winsome·Cody OmalleyUPSCompleted
    • 23330
      23330
      ×1part I · Drop Leaf Topctrl 047654vendor YUDSHENG
    “Drop leaf cracked/split on both sides.”
  • 2024-11-071147829944 AMAZON.COM SERVICES LLC·Winsome·Todd VesterbyUPSCompleted
    • 23330
      23330
      ×1part I · Drop leaf topctrl 047744vendor TRANGPARADamaged
    “Damaged”
  • 2024-10-31114732—·Winsome·Cody OmalleyUPSCompleted
    • 23330
      23330
      ×1part E · Bottom Panelctrl 047654vendor YUDSHENGMissing
    “Missing.”
  • 2024-10-03114496Amazon·Winsome·John M. BretzUPSCompleted
    Damaged screw hole
    • 23330
      23330
      ×1part F · Towel barctrl 047654vendor YUDSHENG
    “damaged”
  • 2024-08-29114258—·Winsome·Diane KlementowichUSPSCompleted
    • 23330
      23330
      ×2part N2 · Locking Wheel
    “PP - 005134389 - OK. 1.5" METAL POST”
  • 2024-08-26114211—·Winsome·MICHAEL YEARWOODUSPSCompleted
    • 23330
      23330
      ×2part N1 · WHEELctrl 041976vendor TRANGPARA
    • 23330
      23330
      ×1part N2 · LOCKING WHEELctrl 041976vendor TRANGPARA
    “PP - 005131835 - OK”
    “PP - 005131835 - OK”
  • 2024-08-23114204Amazon·Winsome·Mark SumodjoUPSCompleted
    Wood on Stool Seat (J) split during assembly. Stool side panels (K) arrived damaged. Need wood plugs (O) for reassembly.
    • 23330
      23330
      ×1part J · Stool Seatctrl 047654vendor YUDSHENG
    • 23330
      23330
      ×2part K · Side Panel (stool)ctrl 047654vendor YUDSHENG
    • 23330
      23330
      ×12part O · Wood Plugctrl 047654vendor YUDSHENG
    “defective”
    “damaged”
    “damaged”
  • 2024-08-08114092—·Winsome·FLORENE SIMSUPSCompleted
    • 23330
      23330
      ×1part J · STOOL SEAT ctrl 047705vendor YUDSHENG
  • 2024-08-071140799802 WAYFAIR·Winsome·ABOO BAKER MOHAMMEDICompleted
    • 23330
      23330
      ×1part A · LEFT PANEL
    • 23330
      23330
      ×1part B · RIGHT PANEL
    • 23330
      23330
      ×1part C · MIDDLE PANEL
    • 23330
      23330
      ×1part D · LEAF SUPPORT
    • 23330
      23330
      ×4part K · SIDE PANEL STOOL
    “cancelled”
Showing the 50 most recent. Tighten the SKU or window filter to narrow further.
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
3
Sold in window
2,950
Return rate
0.10%
Vs replacements
-71
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.