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Replacements

synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
SKURecentBaseline/movs Baseline
20633
20633
183.02.0×
94084
94084
131.62.8×
40524
40524
122.02.0×
16577
16577
80.893.0×
94427
94427
81.41.8×
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
SKUControl #VendorRecentShareBaseline
94828
94828
048584YUDSHENG CO., LTD.1381%8
20633
20633
048631S. KIJCHAI COMPANY LIMITED739%2
42820
42820
048594YUDSHENG CO., LTD.778%5
20633
20633
048643-SKCNEW—739%—
94594
94594
048819NEWCHOKCHOKUL COMPANY LIMITED646%—
94084
94084
048831-KSNEW—646%—
33517
33517
048766YUDSHENG CO., LTD.542%1
SKU
40237×
Business unit
WINWBCWBKAll
Window
6 months12 months2 years
Stack by
NoneSKULocVendorControl #Reason
47 replacement items in window — 2.98% of 1,575 units sold across 15 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
SKUItems
40237
40237
47
Replacement requestsindividual records from CS, with damage photos
42 records
  • 2026-04-281183459944 AMAZON.COM SERVICES LLC·Winsome·Lacey ConboyUSPSCompleted
    • 40237
      40237
      ×1part Hardware · Hardwarectrl 048054vendor HUTS
  • 2026-03-311182369944·Winsome·Nina JudgeUSPSCompleted
    Bolts are not long enough and angle brackets should not even be in this box. Wood screws also appear to be incorrect size and quantity.
    • 40237
      40237
      ×1part Hardware · Hardwarectrl 048054vendor HUTS
  • 2026-03-26118217—·Winsome·HARI GADIUSPSCompleted
    • 40237
      40237
      ×1part hardware · HARDWARE ctrl 048054-HYFvendor HUTS
  • 2026-03-161181789944 AMAZON.COM SERVICES LLC·Winsome·Karen ChristianUSPSCompleted
    The wrong set of hardware was sent
    • 40237
      40237
      ×1part Hardware · Hardwarectrl 048054vendor HUTS
  • 2026-03-091181469936 HOME DEPOT SUPPLY·Winsome·Alek GvozdevCompleted
    cancelled
    • 40237
      40237
      ×1part A · Top panelctrl 048420vendor HUTSDamaged
  • 2026-01-211178849944 AMAZON.COM SERVICES LLC·Winsome·Caraline WoodallUSPSCompleted
    I was sent the wrong hardware set.
    • 40237
      40237
      ×1part Hardware · Hardwarectrl 048054vendor HUTS
  • 2026-01-14117828Amazon·Winsome·Bakhodir RakhimovUSPSCompleted
    Need correct hardware part - bolts and screws. Incorrect hardware parts were packaged by Amazon.
    • 40237
      40237
      ×1part Hardware · Hardwarectrl 21713402370
  • 2026-01-09117766—·Winsome·LAURIE KONNERTHUSPSCompleted
    • 40237
      40237
      ×1part hardware · HARDWARE ctrl 048132-HYFvendor HUTS
  • 2026-01-021177119944 AMAZON.COM SERVICES LLC·Winsome·Doug ChessonUSPSCompleted
    Bolts were too short to attach coffee table legs Please send correct bolts
    • 40237
      40237
      ×1part hardware · Hardwarectrl 048054 vendor HUTS
  • 2025-12-221176179944 AMAZON.COM SERVICES LLC·Winsome·KIMBERLY BROOKSUSPSCompleted
    • 40237
      40237
      ×1part hardware · HARDWARE ctrl 048054vendor HUTS
  • 2025-12-04117482—·Winsome·Charles FloderUSPSCompleted
    • 40237
      40237
      ×1part hardware · Hardware Packetctrl 048054vendor HUTSMissing
    “wrong hardware. Hardware looks to be for 92019.”
  • 2025-12-02117464—·Winsome·Laura SmalleyUSPSCompleted
    • 40237
      40237
      ×1part hardware · Hardware Packetctrl 048054vendor HUTS
    “Wrong hardware was included with item.”
  • 2025-12-02117465—·Winsome·CAROL PETERSUSPSCompleted
    • 40237
      40237
      ×1part hardware · HARDWARE ctrl 048054vendor HUTS
  • 2025-12-02117468—·Winsome·Kamal Chand Roy KarmakarUSPSCompleted
    • 40237
      40237
      ×1part hardware · Hardware Packetctrl 048054-DIvendor HUTS
    “Wrong Hardware in box”
  • 2025-12-011174529944 AMAZON.COM SERVICES LLC·Winsome·Genna KirkpatrickUSPSCompleted
    The hardware set seems to be the wrong one. The bolts are too short, it's missing wood screws, and includes parts that aren't not in the instructions.
    • 40237
      40237
      ×1part hardware · Hardwarectrl 048054vendor HUTS
  • 2025-11-241174109944 AMAZON.COM SERVICES LLC·Winsome·Cassidy DeMiltUSPSCompleted
    Full hardware set replacement required
    • 40237
      40237
      ×1part Hardware · Hardwarectrl 048054vendor HUTS
  • 2025-10-211171859944 AMAZON.COM SERVICES LLC·Winsome·Justin RauUPSCompleted
    The holes are too big on the top panel. The bolts (Part D) just go right through even with the washer. Either that, or the bolts (Part D) are too short to reach the legs.
    • 40237
      40237
      ×1part A · Top Panelctrl 048054vendor HUTSDefective
    • 40237
      40237
      ×4part E · WOOD SCREW ctrl 048054vendor HUTS
    • 40237
      40237
      ×8part D · BOLT ctrl 048054vendor HUTS
  • 2025-10-21117186Amazon·Winsome·Don OuelletteUSPSCompleted
    I received the incorrect hardware for the item described above. I have attached a pic that clearly evidences my claim. Please send me the correct hardware package to the name and address also above. Thank you.
    • 40237
      40237
      ×1part Hardware · Hardwarectrl 048054vendor HUTS
  • 2025-09-171170249802 WAYFAIR, LLC·Winsome·Tammy BencUSPSCompleted
    • 40237
      40237
      ×1part hardware · hardwarectrl 048132vendor HUTS
  • 2025-09-091169701900 WAYFAIR.CA·Canada·FATHI MOHAMEDOthersCompleted
    Shipped w/Purolator
    • 40237
      40237
      ×1part C · SHELF ctrl 048132-HYFvendor HUTS
  • 2025-07-22116693Amazon·Winsome·Nancy NicholsonUSPSCompleted
    Did not receive the correct hardware for this product
    • 40237
      40237
      ×1part hardware · Hardwarectrl 048054vendor HUTS
  • 2025-07-141166109944 AMAZON.COM SERVICES LLC·Winsome·Kim PhillipsUSPSCompleted
    The hardware included does not match the materials list. The hardware included will not build the table. I Need the correct hardware.
    • 40237
      40237
      ×1part Hardware · Hardwarectrl 048054vendor HUTS
  • 2025-07-10116606Amazon·Winsome·Robert OldfieldUSPSCompleted
    Was sent wrong bolts and not enough wood screws
    • 40237
      40237
      ×1part hardware · Hardwarectrl 048054vendor HUTS
  • 2025-06-301165359802 WAYFAIR, LLC·Winsome·Kimberly TapiaUPSCompleted
    • 40237
      40237
      ×1part A · TOP ctrl 047994-HYFvendor HUTS
  • 2025-05-30116373—·Winsome·JOHN SCOLIOUSPSCompleted
    • 40237
      40237
      ×1part hardware · HARDWARE ctrl 048054vendor HUTS
  • 2025-05-301163761764 KOHLS.COM·Winsome·Francis LabatoreUSPSCompleted
    • 40237
      40237
      ×8part D · Boltctrl 048054-DIvendor HUTSDefective
    • 40237
      40237
      ×2part E · Wood Screwctrl 048054-DIvendor HUTSMissing
    “Too short 1.25" length”
  • 2025-04-07116082—·Winsome·KEVIN M JAMESUPSCompleted
    • 40237
      40237
      ×4part B · LEG ctrl 048132vendor HUTS
  • 2025-04-071160833000 WALMART.COM DSV·Winsome·KRISTIN WAGNERUPSCompleted
    ORG REQ 115941 consumer received a defective top please double check before shipping
    • 40237
      40237
      ×1part A · TOP ctrl R1-047994-HYFvendor HUTS
  • 2025-03-17115941—·Winsome·KRISTIN WAGNERUPSCompleted
    • 40237
      40237
      ×1part A · TOP ctrl R1-047994-HYFvendor HUTS
  • 2025-03-071158819944 AMAZON.COM SERVICES LLC·Winsome·Dominic PryorUSPSCompleted
    The hardware set that I received appears to be for a different product. The bolts are slightly too short to reach the legs, there are 90-degree brackets included that are not part of the assembly instructions, and there are only two wood screws instead of the 4 that should be included according to the instruction book.
    • 40237
      40237
      ×1part hardware · Hardwarectrl 048054vendor HUTS
  • 2025-03-051158669936 HOME DEPOT SUPPLY·Winsome·Karen FayUSPSCompleted
    • 40237
      40237
      ×1part hardware · hardwarectrl 047994vendor HUTS
  • 2025-02-261158189779 TARGET.COM·Winsome·KRISTINA GANDYUSPSCompleted
    • 40237
      40237
      ×1part hardware · HARDWARE ctrl 047994vendor HUTS
  • 2025-02-21115766Amazon·Winsome·hari b gadiUSPSCompleted
    • 40237
      40237
      ×2part hardware · Hardwarectrl 1Missing
    “for 2 units”
  • 2025-02-19115757—·Winsome·Nancy WalshUSPSCompleted
    Nice table , however hardware included , did not match parts list
    • 40237
      40237
      ×1part hardware · Hardwarectrl 2171340237
  • 2025-02-11115697Home Depot·Winsome·William BuitenkantUPSCompleted
    leg for the end table arrived damaged, unsure of part number and control number
    • 40237
      40237
      ×1part B · legctrl 048054vendor HUTSDamaged
  • 2025-02-031156009944 AMAZON.COM SERVICES LLC·Winsome·William BuitenkantUSPSCompleted
    The parts package supplied does not match what is needed in the instructions list of hardware. The parts supplied are not the correct size in length and width and the supplied parts included pegs for a table that would have a floating shelf. Need the full proper parts package to be able to build.
    • 40237
      40237
      ×1part hardware · Hardwarectrl 048054vendor HUTS
  • 2025-02-031156039944 AMAZON.COM SERVICES LLC·Winsome·Leonard BehrUSPSCompleted
    The hardware bag contains completely the wrong hardware. All the bolts and screws are too short. Plus the bag contains hardware that is not required per instructions (brackets and small screws).
    • 40237
      40237
      ×1part hardware · Hardwarectrl 048054vendor HUTS
  • 2025-01-23115517—·Winsome·Lillian ZubeckUSPSCompleted
    • 40237
      40237
      ×8part D · Boltsctrl 048054-DIvendor HUTSDefective
    • 40237
      40237
      ×2part E · Wood Screwsctrl 048054-DIvendor HUTSMissing
    “Too short. Will not go into legs.”
  • 2025-01-221154979944 AMAZON.COM SERVICES LLC·Winsome·RADHA TATACHARIUSPSCompleted
    D - Bolt size is small and it does not reach the legs at all. Need a longer Bolt. (Need 8 of them) E - Wood Screw - There is only couple of screws provided. (Need 2 of them)
    • 40237
      40237
      ×8part D · Boltctrl 048054vendor HUTSMissing
    • 40237
      40237
      ×2part E · Wood Screwctrl 048054vendor HUTSMissing
  • 2025-01-201154609944 AMAZON.COM SERVICES LLC·Winsome·Anthony StinnetteUSPSCompleted
    Wrong Hardware Set in Box.
    • 40237
      40237
      ×1part hardware · Hardwarectrl 048054vendor HUTS
  • 2025-01-20115464Amazon·Winsome·Dee MooreUSPSCompleted
    I’m unable to put my coffee table together because the wrong hardware package was included.. very disappointed! 🥺
    • 40237
      40237
      ×1part hardware · Hardwarectrl 048054vendor HUTS
  • 2024-07-10113858Amazon·Winsome·Shamsa MazjeebUSPSCompleted
    • 40237
      40237
      ×1part hardware · Hardwarectrl 045765vendor HUTS
    “null”
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
1
Sold in window
1,575
Return rate
0.06%
Vs replacements
-46
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.