Replacements

synced May 21, 2:57 PM

Spiking SKUs

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

SKU	Recent	Baseline/mo	vs Baseline
20633	18	3.0	2.0×
94084	13	1.6	2.8×
40524	12	2.0	2.0×
16577	8	0.89	3.0×
94427	8	1.4	1.8×

Regressing vendors

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).

Hot control numbers

Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)

SKU	Control #	Vendor	Recent	Share	Baseline
94828	048584	YUDSHENG CO., LTD.	13	81%	8
20633	048631	S. KIJCHAI COMPANY LIMITED	7	39%	2
42820	048594	YUDSHENG CO., LTD.	7	78%	5
20633	048643-SKCNEW	—	7	39%	—
94594	048819NEW	CHOKCHOKUL COMPANY LIMITED	6	46%	—
94084	048831-KSNEW	—	6	46%	—
33517	048766	YUDSHENG CO., LTD.	5	42%	1

SKU

40524×

Business unit

WIN WBC WBK All

Window

6 months 12 months 2 years

Stack by

None SKU Loc Vendor Control #Reason

94 replacement items in window — 1.05% of 8,972 units sold across 19 buckets.

Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.

Top SKUs in window

SKU	Items
40524	94

Replacement requestsindividual records from CS, with damage photos

showing 50 of 78

2026-05-201184382363 BISON COMMERCE·Winsome·David A HelinOpen
- 40524×1part II · Snack TableDamaged
2026-05-191184279936 HOME DEPOT SUPPLY·Winsome·Juan HerrerosOpen
The vertical post was broken.
- 40524×1part AA · Vertical Postctrl 048902vendor YUDSHENGDefective
2026-05-121184032363 BISON COMMERCE·Winsome·Michael RuppUPSCompleted
- 40524×1part II · Snack Tablectrl 048902vendor YUDSHENGDamaged
“Scratched on top”
2026-05-051183681900 WAYFAIR.CA·Canada·KRIS KRAUSECanada PostCompleted
- 40524×1part II · SNACK TABLE ctrl CCK-048793vendor CHOKCHOKUL
2026-04-301183597250 AMAZON.COM.CA ULC·Canada·Eileen DuGuayCanada PostCompleted
- 40524×2part AA · Vertical Postctrl CCK-R4-048793vendor CHOKCHOKULDefective
“wrong part sent from older control 047791. Orig req 118301”
2026-04-161183149936 HOME DEPOT SUPPLY·Winsome·Pamela JakubowskiUPSCompleted
- 40524×1part BB · Basectrl 048447vendor CH.AUTOMissing
- 40524×2part FF · Hex Screwctrl 048447vendor CH.AUTOMissing
2026-04-14118301—·Canada·EILEEN DUGUAYCanada PostCompleted
- 40524×2part AA · VERTICAL POST ctrl CCK-R4-048793vendor CHOKCHOKUL
2026-04-101182882363 BISON COMMERCE·Winsome·JOHN LENYSZYNUPSCompleted
- 40524×2part II · SNACK TABLE ctrl 048793-CCKvendor CHOKCHOKUL
2026-03-12118165—·Winsome·Bobbi HansonUPSCompleted
- 40524×2part II · Snack Tablectrl 048500vendor CHOKCHOKULDamaged
“both tops cracked/split”
2026-03-111181639944 AMAZON.COM SERVICES LLC·Winsome·Carolyn DixUPSCompleted
- 40524×2part II · Snack TableDamaged
“1 top cracked/split. Another scraped”
2026-03-091181432363 BISON COMMERCE·Winsome·Edward HartneyUPSCompleted
- 40524×1part II · SNACK TABLE
2026-01-061177389802 WAYFAIR, LLC·Winsome·Wendy ShawUSPSCompleted
- 40524×4part GG · WOOD DOWEL
2026-01-061177471764 KOHLS.COM·Winsome·Stephanie KrauseUSPSCompleted
- 40524×4part GG · Wood Dowlctrl 048447vendor CH.AUTOMissing
2026-01-02117714—·Winsome·CINDI HUMMITZSCHUPSCompleted
- 40524×2part AA · VERTICAL POST ctrl CHA-R4-048447vendor CH.AUTO
- 40524×2part EE · RACK (we send full stand)ctrl CHA-R4-048447vendor CH.AUTO
2025-12-291176531750 AMAZON.COM DROP SHIP·Winsome·Shirley SchuvenskiUPSCompleted
- 40524×2part I · Snack Tablectrl 048624vendor CHOKCHOKULDamaged
“Tops Scratched”
2025-12-29117658Amazon·Winsome·Joey Dean Smalls Smalls Exterminating LLCUPSCompleted
- 40524×2part B · Basectrl 048500vendor CHOKCHOKULMissing
2025-12-26117632—·Winsome·GREGORY SMITHUPSCompleted
- 40524×1part EE · RACKctrl 048447-CHA-R4vendor CH.AUTO
2025-12-22117622—·Winsome·JACK WIEMERUSPSCompleted
- 40524×4part G · WOOD DOWEL ctrl 048447vendor CH.AUTO
2025-12-051174841750 AMAZON.COM DROP SHIP·Winsome·Ken FischerUSPSCompleted
- 40524×1part hardware · Hardware Packetctrl 048196vendor EASTCOASTMissing
2025-11-261174341750 AMAZON.COM DROP SHIP·Winsome·Debra UhtUPSCompleted
- 40524×2part I · Snack Tablectrl 048624vendor CHOKCHOKULDefective
2025-11-241174021750 AMAZON.COM DROP SHIP·Winsome·Willie TysonUPSCompleted
- 40524×1part I · Snack Tablectrl 048624vendor CHOKCHOKULDamaged
“cross bar broken.”
2025-11-04117296—·Winsome·Brenda PilsonUPSCompleted
- 40524×3part II · Snack Tablectrl 048447vendor CH.AUTODefective
“2 tables wobbly. one table broken leg.”
2025-11-031172727320 RONA·Canada·Jane Meldrum McIvorCanada PostCompleted
- 40524×1part I1 · Snack TableDamaged
“scratched”
2025-08-131168203322 GORDON COMPANIES INC·Winsome·Jimmie L.UPSCompleted
- 40524×1part I · Snack Tablectrl 048500vendor CHOKCHOKULDamaged
- 40524×1part H · Wood Plugctrl 048500vendor CHOKCHOKULMissing
“Cracked”
2025-08-061167749936 HOME DEPOT SUPPLY·Winsome·Carol D StrebigUPSCompleted
The leg was spliced. When taken out of packaging. 1/2 of the leg fell off.
- 40524×1part I1 · Snack Tablectrl 048447vendor CH.AUTODamaged
2025-07-211166619937 UNBEATABLESALE.COM·Winsome·Susan ShrockUSPSCompleted
- 40524×12part F · HEX SCREWS
2025-06-19116487Amazon·Winsome·George MuenchUPSCompleted
- 40524×1part A · Verticle postctrl 048478vendor CHOKCHOKULDamaged
2025-05-23116344—·Winsome·Sarah AbdelmajidUSPSCompleted
- 40524×1part hardware · Hardware PacketMissing
“no longer has box or original instructions.”
2025-05-08116254—·Winsome·DEBORAH BERRYUSPSCompleted
- 40524×1part hardware · HARDWAREctrl 048196-EC-R2vendor EASTCOAST
2025-05-081162613047 WHOLE9YARDS USA LLC·Winsome·BOB ROLENSCompleted
Customer cancelled.
- 40524×1part I1 · Snack TableDefective
“rough finish on 1 tray”
2025-04-30116215Amazon·Winsome·Teresa CoxUSPSCompleted
- 40524×1part hardware · Hardwarectrl 047853vendor EASTCOAST
2025-03-041158609944 AMAZON.COM SERVICES LLC·Winsome·ENID SCHARLUPSCompleted
- 40524×1part I · SNACK TABLE ctrl CCK-R2-047976vendor CHOKCHOKUL
2025-02-141157161750 AMAZON.COM DROP SHIP·Winsome·Lynn AllenUPSCompleted
- 40524×1part A · vertical postctrl 047791vendor CHOKCHOKULDamaged
2025-02-121157059944 AMAZON.COM SERVICES LLC·Winsome·Chris GerardiUPSCompleted
Please replace as soon as possible. Thank you!
- 40524×1part I · snack tablectrl 047999vendor EASTCOASTDamaged
2025-02-121157079944 AMAZON.COM SERVICES LLC·Winsome·Casey WilsonUPSCompleted
One of the snack tables has a crack. It's fairly large. I am happy to send a photograph if you'd like. Everything else is fine, would just like the one table replaced if that's okay. Other than the crack, I really love this set.
- 40524×1part I · Snack Tablectrl 047791vendor CHOKCHOKULDamaged
2025-02-101156731750 AMAZON.COM DROP SHIP·Winsome·COURTNEY HARVEYUPSCompleted
- 40524×1part I · TABLEctrl 047791vendor CHOKCHOKUL
2025-02-06115653—·Winsome·FAYE ALLENUPSCompleted
- 40524×2part A · VERTICAL POST ctrl 047810vendor EASTCOAST
- 40524×2part B · BASEctrl 047810vendor EASTCOAST
- 40524×1part C · HANDLEctrl 047810vendor EASTCOAST
- 40524×1part D · LOWER CROSS BAR ctrl 047810vendor EASTCOAST
- 40524×2part E · RACK ctrl 047810vendor EASTCOAST
2025-01-271155391750 AMAZON.COM DROP SHIP·Winsome·Lynn AllenUPSCompleted
One of the rack pieces came damaged. Unable to attach it to the vertical post.
- 40524×1part E · Rackctrl 047791vendor CHOKCHOKULDamaged
2025-01-271155401750 AMAZON.COM DROP SHIP·Winsome·Mary Beth LongUPSCompleted
Just need one table out of the four replaced. Spoke with a representative a few days ago. Said should have replacement part end of February. Thank you. **No longer has box or instructions. Shipped from Winsome 1/14/2025**
- 40524×1part I1 · Snack TableDamaged
2025-01-241155239802 WAYFAIR, LLC·Winsome·Marta HiltUPSCompleted
The top on (2) of the TV trays have a crack going through them.
- 40524×2part I · snack table ctrl 047791vendor CHOKCHOKULDefective
2025-01-221154929944 AMAZON.COM SERVICES LLC·Winsome·Deborah KumiegaUPSCompleted
- 40524×1part I · Snack Tablectrl 047810-DIvendor EASTCOASTDefective
“Bottom cross bar missing between wooden legs.”
2025-01-21115468Amazon·Winsome·STEVEN SELTZERUPSCompleted
Handle has crack
- 40524×1part C · HANDLEctrl 047976vendor CHOKCHOKULDamaged
2025-01-211154691750 AMAZON.COM DROP SHIP·Winsome·Rita QashatUPSCompleted
When we received the package from Amazon and opened it we noticed two of the four tables has cracks in them and we would love to get a replacement for this item since we received it damaged.
- 40524×2part I · SNACK TABLE ctrl 047791vendor CHOKCHOKUL
2025-01-201154671750 AMAZON.COM DROP SHIP·Winsome·Ken MooreUPSCompleted
No longer has the box or instructions after putting together. Noticed the crack on the leg after.
- 40524×1part I1 · Snack TableDamaged
“Leg cracked. Shipped from Winsome 1/3/2025”
2025-01-171154441750 AMAZON.COM DROP SHIP·Winsome·Regan StilwellUPSCompleted
- 40524×1part I · Snack Tablectrl 047791vendor CHOKCHOKULDamaged
2025-01-15115413—·Winsome·TOMMY MCKENZIEUSPSCompleted
- 40524×1part hardware · HARDWAREctrl 047791vendor CHOKCHOKUL
2025-01-14115401—·Winsome·YILDIZ ESENERUPSCompleted
- 40524×1part I · SNACK TABLE ctrl 047976vendor CHOKCHOKUL
2025-01-131153621750 AMAZON.COM DROP SHIP·Winsome·FRANK L FASANOUSPSCompleted
- 40524×2part G · Dowelctrl 047791vendor CHOKCHOKULMissing
2025-01-131153781750 AMAZON.COM DROP SHIP·Winsome·Yildiz EsenerUSPSCompleted
Overall, the product is fine. However, only one of them has rough surface. It is not smooth like others and looks like damaged. I appreciate if you can replace it.
- 40524×1part hardware · Hardwarectrl 047976vendor CHOKCHOKUL
2025-01-06115252—·Winsome·JAMES WIGHTMANUPSCompleted
**INFORMED CONSUMER OF BACKORDER. IS WILLING TO WAIT FOR PARTS**
- 40524×2part A · VERTICAL POST ctrl EC-R2-048000vendor EASTCOAST
- 40524×1part I · SNACK TABLE ctrl EC-R2-048000vendor EASTCOAST

Showing the 50 most recent. Tighten the SKU or window filter to narrow further.

▶Returns(under construction)from parthist · all reasons, not just CS-touched

Returns in window

Sold in window

8,972

Return rate

0.12%

Vs replacements

-83

fewer returns than replacements (open or no-return cases)

All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.