Replacements

synced May 21, 2:57 PM

Spiking SKUs

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

SKU	Recent	Baseline/mo	vs Baseline
20633	18	3.0	2.0×
94084	13	1.6	2.8×
40524	12	2.0	2.0×
16577	8	0.89	3.0×
94427	8	1.4	1.8×

Regressing vendors

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).

Hot control numbers

Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)

SKU	Control #	Vendor	Recent	Share	Baseline
94828	048584	YUDSHENG CO., LTD.	13	81%	8
20633	048631	S. KIJCHAI COMPANY LIMITED	7	39%	2
42820	048594	YUDSHENG CO., LTD.	7	78%	5
20633	048643-SKCNEW	—	7	39%	—
94594	048819NEW	CHOKCHOKUL COMPANY LIMITED	6	46%	—
94084	048831-KSNEW	—	6	46%	—
33517	048766	YUDSHENG CO., LTD.	5	42%	1

SKU

40643×

Business unit

WIN WBC WBK All

Window

6 months 12 months 2 years

Stack by

None SKU Loc Vendor Control #Reason

17 replacement items in window — 3.77% of 451 units sold across 7 buckets.

Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.

Top SKUs in window

SKU	Items
40643	17

Replacement requestsindividual records from CS, with damage photos

11 records

2026-05-20118437—·Winsome·Michelle AskinOpen
- 40643×1part A1 · Top Panelctrl 048820vendor SKC
2026-04-061182689762 STAPLES, INC.·Winsome·DOROTHY V PRINCEUPSCompleted
- 40643×1part F1 · LEFT DOOR ctrl 048820-SKCvendor SKC
- 40643×1part G1 · RIGHT DOOR ctrl 048820-SKCvendor SKC
2026-03-311182461750 AMAZON.COM DROP SHIP·Winsome·Gretchen WeaverUPSCompleted
- 40643×1part A1 · Top Panelctrl 048820vendor SKCDamaged
- 40643×1part E1 · Bottom Panelctrl 048820vendor SKCDamaged
- 40643×4part N1 · Small Screws - Phillipsctrl 048820vendor SKCMissing
“indentations”
2026-01-12117802—·Winsome·STEPHEN KONETCHYUPSCompleted
- 40643×1part F1 · LEFT DOOR ctrl 048489-R1-BMWvendor BANGKOKMAS
2025-12-171175831750 AMAZON.COM DROP SHIP·Winsome·MARY JO ALBRECHTUPSCompleted
- 40643×1part G1 · RIGHT HAND DOOR ctrl R1-048489-BMWvendor BANGKOKMAS
2025-12-091175091750 AMAZON.COM DROP SHIP·Winsome·april leeUSPSCompleted
Pivoting plate was damaged
- 40643×1part P1 · Pivoting PlateDamaged
2025-11-26117436—·Winsome·Neal BarrettUSPSCompleted
- 40643×1part P1 · Pivoting Platectrl 048489vendor BANGKOKMASDamaged
“Broken”
2025-11-241174031900 WAYFAIR.CA·Canada·Brian CochraneCanada PostCompleted
- 40643×2part P1 · Pivoting Platectrl 048489vendor BANGKOKMASDefective
2025-11-241174111750·Winsome·Dan WilliamsUPSCompleted
Top table piece has large scuff mark across the top; also, the right-side door wood partially split when tightening the hinge screws before screws were even halfway tightened
- 40643×1part A1 · Top Panelctrl 048489vendor BANGKOKMASDamaged
- 40643×1part G1 · Right Doorctrl 048489vendor BANGKOKMASDefective
2025-11-11117331—·Winsome·Amanda KastlUSPSCompleted
- 40643×2part K1 · Magnet Latchctrl 045400-DIvendor SKC
- 40643×4part P1 · Pivoting Platectrl 045400-DIvendor SKC
“PP - 005304849 - OK”
“PP - 005304849 - OK”
2025-06-09116421—·Winsome·DIANN JONESUPSCompleted
- 40643×14part O1 · WOOD DOWEL ctrl R1-048353-BMWvendor BANGKOKMAS
- 40643×12part N1 · SMALL SCREW PHILLIPS ctrl R1-048353-BMWvendor BANGKOKMAS

▶Returns(under construction)from parthist · all reasons, not just CS-touched

Returns in window

Sold in window

451

Return rate

0.44%

Vs replacements

-15

fewer returns than replacements (open or no-return cases)

All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.