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Replacements

synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
SKURecentBaseline/movs Baseline
20633
20633
183.02.0×
94084
94084
131.62.8×
40524
40524
122.02.0×
16577
16577
80.893.0×
94427
94427
81.41.8×
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
SKUControl #VendorRecentShareBaseline
94828
94828
048584YUDSHENG CO., LTD.1381%8
20633
20633
048631S. KIJCHAI COMPANY LIMITED739%2
42820
42820
048594YUDSHENG CO., LTD.778%5
20633
20633
048643-SKCNEW—739%—
94594
94594
048819NEWCHOKCHOKUL COMPANY LIMITED646%—
94084
94084
048831-KSNEW—646%—
33517
33517
048766YUDSHENG CO., LTD.542%1
SKU
53274×
Business unit
WINWBCWBKAll
Window
6 months12 months2 years
Stack by
NoneSKULocVendorControl #Reason
12 replacement items in window — 0.674% of 1,780 units sold across 7 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
SKUItems
53274
53274
12
Replacement requestsindividual records from CS, with damage photos
9 records
  • 2026-05-19118435—·Winsome·Dave TrumbleUSPSCompleted
    • 53274
      53274
      ×1part hardware · Hardware Packetctrl 048623vendor HUTSMissing
  • 2026-04-14118302Amazon·Winsome·Lindsay schreibUPSCompleted
    Or you can send me 1 of A - seat. Either the holes in the seat or wrong or the pegs on the legs are angle incorrectly. They will not go into the seat. The other stool was fine lined up perfectly. No matter what I do I can not get either of the two legs to go in all 4 holes.
    • 53274
      53274
      ×2part B · Leg panelctrl 048130vendor HUTSDefective
  • 2026-01-14117832Amazon·Winsome·Annastaisha WatkinsUSPSCompleted
    Ordered from Amazon, screws were not In the box
    • 53274
      53274
      ×3part F · Screwctrl 047256vendor HUTSMissing
    • 53274
      53274
      ×2part G · WOOD PLUG ctrl 047256vendor HUTS
  • 2026-01-07117752—·Winsome·Ngoc NguyenUPSCompleted
    • 53274
      53274
      ×1part Stool · StoolDefective
    • 53274
      53274
      ×1part hardware · Hardware for stool
    “Wobbly, seat cracked/split”
  • 2025-12-22117624—·Winsome·DAVID BARTOSUPSCompleted
    • 53274
      53274
      ×4part C · Upper Cross Bar Shortctrl 048623vendor HUTSMissing
    “Rec'd 8 Lower Cross Bars Long”
  • 2025-11-24117412Amazon·Winsome·Fred SteinleinUSPSCompleted
    Plugs weren't missing from package. My kids were playing with them and I think they threw away.
    • 53274
      53274
      ×8part G · Wood plugctrl 048623vendor HUTSMissing
  • 2025-11-12117341—·Winsome·albert rentasUSPSCompleted
    • 53274
      53274
      ×4part F · Phillips screwctrl 048226vendor HUTS
    • 53274
      53274
      ×4part E · Hex Screwctrl 048226vendor HUTSMissing
  • 2025-10-20117175—·Winsome·Janet LouiseUPSCompleted
    • 53274
      53274
      ×1part A · SeatDamaged
    “broke in half”
  • 2025-08-11116808Amazon·Winsome·YIBING HUUSPSCompleted
    • 53274
      53274
      ×1part hardware · Hardwarectrl 048338vendor HUTS
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
0
Sold in window
1,780
Return rate
0.00%
Vs replacements
-12
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.