Replacements
synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
| SKU | Recent | Baseline/mo | vs Baseline |
|---|---|---|---|
| 18 | 3.0 | 2.0× | |
| 13 | 1.6 | 2.8× | |
| 12 | 2.0 | 2.0× | |
| 8 | 0.89 | 3.0× | |
| 8 | 1.4 | 1.8× |
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
| SKU | Control # | Vendor | Recent | Share | Baseline |
|---|---|---|---|---|---|
| 048584 | YUDSHENG CO., LTD. | 13 | 81% | 8 | |
| 048631 | S. KIJCHAI COMPANY LIMITED | 7 | 39% | 2 | |
| 048594 | YUDSHENG CO., LTD. | 7 | 78% | 5 | |
| 048643-SKCNEW | — | 7 | 39% | — | |
| 048819NEW | CHOKCHOKUL COMPANY LIMITED | 6 | 46% | — | |
| 048831-KSNEW | — | 6 | 46% | — | |
| 048766 | YUDSHENG CO., LTD. | 5 | 42% | 1 |
SKU
25 replacement items in window — 2.75% of 909 units sold across 7 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
| SKU | Items |
|---|---|
| 25 |
Replacement requestsindividual records from CS, with damage photos
13 records- 2026-03-03118111—·Winsome·SUSAN BONITSKYUSPSCompleted
- 94022×1part hardware · HARDWAREctrl 048476vendor KIJSIRI
- 2026-03-021181097160 WAL-MART CANADA CORP.·Canada·Renate DickmanCanada PostCompleted
- 94022×16part N1 · Wood Plugctrl 048656vendor KIJSIRIDefective
“doesnt fit” - 2026-01-261179259944·Winsome·Nancy MillerUSPSCompleted
- 94022×1part M1 · Wooden Washerctrl 048253vendor KIJSIRIDamaged
- 2026-01-191178669944 AMAZON.COM SERVICES LLC·Winsome·Jeremy LukUSPSCompletedMissing 1 count of K1, and a few N1 don't fit well.
- 2026-01-151178375355 123STORES, INC.·Winsome·Henry ReyesUPSCompleted
- 94022×1part C1 · UPPER STEP ctrl 048656-ks-r3vendor KIJSIRI
- 2025-12-01117457—·Winsome·JULIA EDWARDSUSPSCompleted
- 94022×10part K1 · HEX SCREWS ctrl 048253-R3-DI-KSvendor KIJSIRI
- 2025-11-28117440—·Winsome·SHIRLEY TAMUSPSCompleted
- 94022×10part K1 · HEX SCREW ctrl R3-048433-KSvendor KIJSIRI
- 2025-11-191173759944 AMAZON.COM SERVICES LLC·Winsome·Marilyn SmithUPSCompletedForgot to include the proof of order from Amazon; requesting replacements for damaged parts.
- 2025-09-10116983—·Winsome·SEAN GILLESPIEUSPSCompleted
- 94022×5part K1 · HEX SCREW ctrl R3-048108-KSvendor KIJSIRI
- 2025-09-03116942Amazon·Winsome·Donna BastowUPSCompletedWas given to us. Seems to be missing a pieces and the hardware. Thank you for your help with this matter.
- 94022×1part J1 · Rod (short)ctrl 047043vendor KIJSIRIMissing
- 94022×16part K1 · Hey screwctrl 047043vendor KIJSIRIMissing
- 94022×8part L1 · Screw (phillips)ctrl 047043vendor KIJSIRIMissing
- 94022×2part M1 · Wooden washerctrl 047043vendor KIJSIRIMissing
- 94022×16part N1 · Wood plugctrl 047043vendor KIJSIRIMissing
- 2025-07-221166899802 WAYFAIR, LLC·Winsome·Phuong V HuynhUPSCompleted
- 94022×1part D1 · LOWER STEP
- 2025-07-081165899944 AMAZON.COM SERVICES LLC·Winsome·Rahul SawhneyUPSCompletedAmazon Order # 114-2690177-4238629. I do not have the package box anymore / item and control numbers. Lower, smaller stool has damage. The screws come off. At least the smaller step stool needs to be replaced.
- 94022×1part D1 · lower step ctrl 048433-r3-ksvendor KIJSIRI
- 94022×1part E1 · right panel step ctrl 048433-r3-ksvendor KIJSIRI
- 94022×1part F1 · left panel step ctrl 048433-r3-ksvendor KIJSIRI
- 94022×1part J1 · rod short ctrl 048433-r3-ksvendor KIJSIRI
- 94022×1part I1 · long rod ctrl 048433-r3-ksvendor KIJSIRI
- 94022×1part hardware · Hardware ctrl 048433-r3-ksvendor KIJSIRI
- 2025-06-20116498Amazon·Winsome·Barbara WebberUSPSCompletedMissing instructions, bolts, screws or anything needed to put together. Delivered with only wood pieces. Box looks like it was a re-taped return that was resent out without checking the contents. No control # as the instructions were not present
- 94022×1part hardware · Hardwarectrl 048211vendor KIJSIRI
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
8
Sold in window
909
Return rate
0.88%
Vs replacements
-17
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.