Replacements
synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
| SKU | Recent | Baseline/mo | vs Baseline |
|---|---|---|---|
| 18 | 3.0 | 2.0× | |
| 13 | 1.6 | 2.8× | |
| 12 | 2.0 | 2.0× | |
| 8 | 0.89 | 3.0× | |
| 8 | 1.4 | 1.8× |
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
| SKU | Control # | Vendor | Recent | Share | Baseline |
|---|---|---|---|---|---|
| 048584 | YUDSHENG CO., LTD. | 13 | 81% | 8 | |
| 048631 | S. KIJCHAI COMPANY LIMITED | 7 | 39% | 2 | |
| 048594 | YUDSHENG CO., LTD. | 7 | 78% | 5 | |
| 048643-SKCNEW | — | 7 | 39% | — | |
| 048819NEW | CHOKCHOKUL COMPANY LIMITED | 6 | 46% | — | |
| 048831-KSNEW | — | 6 | 46% | — | |
| 048766 | YUDSHENG CO., LTD. | 5 | 42% | 1 |
SKU
45 replacement items in window — 5.41% of 832 units sold across 12 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
| SKU | Items |
|---|---|
| 45 |
Replacement requestsindividual records from CS, with damage photos
32 records- 2026-05-141184061750 AMAZON.COM DROP SHIP·Winsome·Camille D OwensUSPSCompleted
- 94339×3part X · Loop Handlectrl 048807vendor SKCDefective
“rec'd wrong pieces” - 2026-05-051183651750 AMAZON.COM DROP SHIP·Winsome·Camille OwensUSPSCompletedPlease let me know that my information has been accepted and when I can expect shipment! Thank You! Camille Owens
- 94339×3part X · Loop Handlectrl 048807vendor SKCMissing
- 2026-04-16118311—·Winsome·Dan GrantUPSCompleted“damaged. no longer has box or instructions.”“damaged. no longer has box or instructions.”
- 2026-04-14118303—·Winsome·EILEEN PLUMBUPSCompleted
- 94339×1part F · PULL DOWN DOOR ctrl 048807vendor SKC
- 2026-04-071182737250 AMAZON.COM.CA ULC·Canada·COURTNEY RICHARDSONCanada PostCompleted
- 94339×1part S · RIGHT ARM HINGE ctrl 048483vendor SKC
- 2026-04-061182649944 AMAZON.COM SERVICES LLC·Winsome·StacyUPSCompletedI do have photos. I thought it would be fine with just one screw broken in the beginning. Tell the other side, the screws broke also and the whole board came down. I know it's past time to return, but this is something that happened in the beginning and then it just got worse.. could be prevented if they had proper hardware for this item. It's a nice desk. I will get my own screws, that was the whole problem those screws don't last they're wimpy, I think that's why it fell apart. Thank u for your help!! S.
- 2026-03-201181983457 SKYLINE DECOR·Winsome·MOLLY GUERSUSPSCompletedMISSING HARDWARE AND INSTRUCTIONS
- 94339×1part hardware · HARDWARE
- 2026-03-101181589779 TARGET.COM·Winsome·MICHAEL HAMMONDUSPSCompleted
- 94339×1part X · LOOP HANDLE ctrl 048645-SKCvendor SKC
- 2026-02-241180839944 AMAZON.COM SERVICES LLC·Winsome·Eric SlomanUPSCompletedDoor only please. It was cracked.
- 94339×1part F · Pull down doorctrl 048645vendor SKCDamaged
- 2026-01-301179523000 WALMART.COM DSV·Winsome·Daniel SalyerUPSCompletedRight Panel did not have counterbore hole drilled for one of the middle panel screws. Bottom panel did not have pilot holes drilled for left panel fasteners.
- 2026-01-191178541750 AMAZON.COM DROP SHIP·Winsome·JoAnn SmolenUPSCompletedWood had a crack and when i assembled it the thing split completely. I taped it for now. Can't use this though until replacement is received
- 94339×1part F · Door pull downctrl 048645vendor SKCDamaged
- 2026-01-13117814—·Winsome·ANU OTGONBAYARUPSCompleted
- 2025-12-221176139802 WAYFAIR, LLC·Winsome·Stacy SlavinUPSCompleted
- 2025-12-22117616—·Winsome·SANDY MICHALECUSPSCompleted
- 94339×3part X · LOOP HANDLE ctrl 048483vendor SKC
- 2025-11-17117363Amazon·Winsome·Beth LundquistUSPSCompletedDrawer pull is broken
- 94339×1part X · LOOP HANDLE ctrl 048483vendor SKC
- 2025-11-041172942363 BISON COMMERCE·Winsome·Nancy a moutonUSPSCompleted
- 94339×1part hardware · Hardware PacketMissing
- 2025-10-101171334501 VIRVENTURES INC·Winsome·Claudia HerethUPSCompleted“2 blocks to stop drawer were installed in front.”
- 2025-10-061171049944 AMAZON.COM SERVICES LLC·Winsome·John Richard SandersUPSCompletedCANCELLED request - The wooden pegs on the left and right hand ends of the panel are not located the same distance from the front of the panel and will not fit into the right hand and left hand side Panels correctly. Either the middle panel is wrong, or one of the side panels is wrong. I need replacement or replacements. I personally think it is the right hand side panel that is wrong.
- 2025-09-291170779944 AMAZON.COM SERVICES LLC·Winsome·Duane JenkinsUPSCompletedThe Secretary Desk arrived 8/31/25 and was assembled. Shortly thereafter, the pull-down door hardware split the wood where it hinges. Photos attached. Please replace the pull-down door. I threw the assembly instructions away and do not have the control number.
- 94339×1part F · Pull-Down Doorctrl unknownDamaged
- 2025-09-241170622363 BISON COMMERCE·Winsome·charles beckUSPSCompletedI received this desk today , and open it carefully. no assembly hardware set was shipped with desk. The wood was in great condition, but I have no hardware to assemble this desk. PLEASE, ship this hardware so I can assemble this desk, I find this insulting
- 94339×1part Hardware · Hardwarectrl 048483vendor SKCMissing
- 2025-09-17117027—·Winsome·CAITLIN TURKUPSCompleted
- 94339×1part I · BOTTOM PANEL ctrl R2-048245-SKC-DIvendor SKC
- 2025-09-091169779944 AMAZON.COM SERVICES LLC·Winsome·Yousef A AbbasiUPSCompletedPull-down door cracked (left side)
- 94339×1part F · PULL DOWN DOOR ctrl NA
- 2025-08-12116812—·Winsome·Sheryl ShapiroUPSCompleted
- 94339×1part I · Bottom Panelctrl 048245-DIvendor SKC
“Rec'd pull down door in error. orig req 116688.” - 2025-08-041167569944 AMAZON.COM SERVICES LLC·Winsome·Carla BrockUPSCompleted
- 94339×1part I · Bottom Panelctrl 048245vendor SKCMissing
- 2025-08-041167619944 AMAZON.COM SERVICES LLC·Winsome·John McIvorUPSCompletedThe flip-down door is way too short, leaving a massive gap.
- 94339×1part F · Pull-Down Doorctrl 048245vendor SKCDefective
- 2025-08-01116753—·Winsome·JOHN MAPELUPSCompletedORG REQ 116707 consumer received part F pull down door but needs the bottom panel
- 94339×1part I · BOTTOM PANEL ctrl 048245-DIvendor SKC
- 2025-07-24116707—·Winsome·John MapelUPSCompleted
- 94339×1part I · Bottom Panelctrl 048245-DIvendor SKCMissing
- 2025-07-22116688—·Winsome·Sheryl ShapiroUPSCompleted
- 94339×1part I · Bottom Panelctrl 048245-DIvendor SKCMissing
- 2025-07-15116634—·Winsome·David LawrenceUPSCompleted“PP - 005256676 - OK”“PP - 005256676 - OK”
- 2025-06-19116488Amazon·Winsome·Jenny AzzaroUPSCompleted
- 2025-06-091164189944·Winsome·Paul McIntyreUSPSCompletedPurchased from Amazon Only arrived with one loop handle in package materials. Control No. R2-04780-SKC
- 94339×2part X · Loop Handlectrl 047804vendor SKCMissing
- 2025-06-06116409—·Winsome·TINA GREENE/WILBERUPSCompleted
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
7
Sold in window
832
Return rate
0.84%
Vs replacements
-38
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.