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Replacements

synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
SKURecentBaseline/movs Baseline
20633
20633
183.02.0×
94084
94084
131.62.8×
40524
40524
122.02.0×
16577
16577
80.893.0×
94427
94427
81.41.8×
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
SKUControl #VendorRecentShareBaseline
94828
94828
048584YUDSHENG CO., LTD.1381%8
20633
20633
048631S. KIJCHAI COMPANY LIMITED739%2
42820
42820
048594YUDSHENG CO., LTD.778%5
20633
20633
048643-SKCNEW—739%—
94594
94594
048819NEWCHOKCHOKUL COMPANY LIMITED646%—
94084
94084
048831-KSNEW—646%—
33517
33517
048766YUDSHENG CO., LTD.542%1
SKU
94896×
Business unit
WINWBCWBKAll
Window
6 months12 months2 years
Stack by
NoneSKULocVendorControl #Reason
15 replacement items in window — 0.641% of 2,340 units sold across 10 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
SKUItems
94896
94896
15
Replacement requestsindividual records from CS, with damage photos
15 records
  • 2026-03-13118168—·Winsome·SARA BLACKBURNUSPSCompleted
    • 94896
      94896
      ×1part hardware · HARDWARE ctrl R2
  • 2025-12-22117615—·Winsome·PHILIP BRUEGGEMANNUSPSCompleted
    • 94896
      94896
      ×1part hardware · HARDWARE ctrl 048036-R2-YUDvendor YUDSHENG
  • 2025-09-151170089944 AMAZON.COM SERVICES LLC·Winsome·Tasha KatesUSPSCompleted
    There were no parts or instructions included in the box.
    • 94896
      94896
      ×1part hardware · Hardwarectrl 048036vendor YUDSHENG
  • 2025-06-23116504—·Winsome·J.C. WILLIAMSUSPSCompleted
    • 94896
      94896
      ×1part hardware · HARDWAREctrl R2-047357-CCKvendor CHOKCHOKUL
  • 2025-01-151154271805 SHELVING, INC.·Winsome·HEATHER O'DONNELLUPSCompleted
    • 94896
      94896
      ×1part C · SHELFctrl 048036vendor YUDSHENG
  • 2025-01-13115369—·Winsome·CHARLES F BAHNUPSCompleted
    • 94896
      94896
      ×3part D · STRETCHERctrl R2-047357-CCKvendor CHOKCHOKUL
  • 2024-12-241151513771 SLICKBLUE LLC·Winsome·JASON REDMONDUPSCompleted
    • 94896
      94896
      ×1part C · Shelfctrl 048036vendor YUDSHENGDamaged
    “cracked/split on edge”
  • 2024-12-091150099944 AMAZON.COM SERVICES LLC·Winsome·Daniel SowersUPSCompleted
    Orig req 114949 - received replacement panel. Arrived same as before. Holes not matching up.
    • 94896
      94896
      ×1part B · Right Panelctrl 043884vendor TOKYOPARADefective
  • 2024-11-29114949Amazon·Winsome·Daniel SowersUPSCompleted
    The holes are close to the hinge. The holes don't match panel A - so things don't line up and they need to be square.
    • 94896
      94896
      ×1part B · Right Panelctrl 043884vendor TOKYOPARADefective
  • 2024-09-10114355Amazon·Winsome·John WullerUPSCompleted
    The piece isn't broken - the smaller part is on the hinge backwards, so I can't attach it properly. Meaning, the holes are facing the wrong way. It doesn't look like it was unscrewed and screwed back in, either - it was just manufactured incorrectly
    • 94896
      94896
      ×1part A · Left Panelctrl 047357vendor CHOKCHOKUL
    “defective”
  • 2024-09-09114332Amazon·Winsome·Kelly MahigelUPSCompleted
    • 94896
      94896
      ×1part C · Shelfctrl 047357vendor CHOKCHOKUL
    “defective”
  • 2024-08-23114205Amazon·Winsome·Todd CressUPSCompleted
    During assembly, Shelf was raised, fell onto support and broke in half.
    • 94896
      94896
      ×1part C · Shelfctrl 047357vendor CHOKCHOKUL
    “damaged”
  • 2024-08-08114093Amazon·Winsome·Dakota DurfeeUSPSCompleted
    The shelf is missing the pin on the end of the bracket at the end of the shelf. I need either a replacement shelf WITH THE END BRACKETS or just ONE bracket with pin and two screws on the ends of the shelf.
    • 94896
      94896
      ×1part C · Shelf ( we send pins and screws)ctrl 047099vendor YUDSHENG
    “defective”
  • 2024-07-26113982Amazon·Winsome·Gina EngoliaCompleted
    • 94896
      94896
      ×1part A · Left Panelctrl 043884vendor TOKYOPARA
    “screw & shelf peg holes hinged on wrong side - no parts from this factory.”
  • 2024-07-08113831Amazon·Canada·Cheryl HarringtonCanada PostCompleted
    • 94896
      94896
      ×1part B · Right Panelctrl 043884vendor TOKYOPARA
    “shipped with 2 left panels and no right panel”
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
6
Sold in window
2,340
Return rate
0.26%
Vs replacements
-9
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.