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Replacements

synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
SKURecentBaseline/movs Baseline
20633
20633
183.02.0×
94084
94084
131.62.8×
40524
40524
122.02.0×
16577
16577
80.893.0×
94427
94427
81.41.8×
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
SKUControl #VendorRecentShareBaseline
94828
94828
048584YUDSHENG CO., LTD.1381%8
20633
20633
048631S. KIJCHAI COMPANY LIMITED739%2
42820
42820
048594YUDSHENG CO., LTD.778%5
20633
20633
048643-SKCNEW—739%—
94594
94594
048819NEWCHOKCHOKUL COMPANY LIMITED646%—
94084
94084
048831-KSNEW—646%—
33517
33517
048766YUDSHENG CO., LTD.542%1
SKU
10218×
Business unit
WINWBCWBKAll
Window
6 months12 months2 years
Stack by
NoneSKULocVendorControl #Reason
36 replacement items in window — 1.24% of 2,905 units sold across 12 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
SKUItems
10218
10218
36
Replacement requestsindividual records from CS, with damage photos
29 records
  • 2025-12-09117521—·Winsome·ANDREW KUNDRATUSPSCompleted
    • 10218
      10218
      ×1part N · LONG SCREW ctrl 048455vendor BANGKOKMASMissing
    “Received short screws in error.”
  • 2025-12-03117470—·Winsome·ANDREW KUNDRATUSPSCompleted
    • 10218
      10218
      ×3part N · LONG SCREW ctrl R6-048455-BMWvendor BANGKOKMAS
  • 2025-07-28116712—·Winsome·Lisa NardiUPSCompleted
    • 10218
      10218
      ×1part I2 · Bottom Board Drawerctrl 044824-DIvendor BANGKOKMASMissing
  • 2025-04-291162069944 AMAZON.COM SERVICES LLC·Winsome·Richard LewandowskiUPSCompleted
    Bottom board was cut wrong. Front panel was missing pre drilled holes and wood split.
    • 10218
      10218
      ×1part F · Front Panelctrl 046945vendor BANGKOKMASDefective
    • 10218
      10218
      ×1part I · Bottom Boardctrl 046945vendor BANGKOKMASDefective
  • 2025-04-141161149944 AMAZON.COM SERVICES LLC·Winsome·Robert FilippiniUSPSCompleted
    • 10218
      10218
      ×1part Hardware · Hardwarectrl 046868vendor BANGKOKMAS
  • 2025-03-25116007—·Winsome·SHERI SALASUPSCompleted
    • 10218
      10218
      ×1part I2 · BOTTOM BOARD DRAWERctrl 046983vendor BANGKOKMAS
  • 2025-03-241159879944 AMAZON.COM SERVICES LLC·Winsome·Salvador SantosUPSCompleted
    • 10218
      10218
      ×1part B · Topctrl 043870vendor BANGKOKMASDamaged
  • 2025-03-041158521750 AMAZON.COM DROP SHIP·Winsome·Sheri SmithUPSCompleted
    • 10218
      10218
      ×1part B · Topctrl 046983vendor BANGKOKMASDamaged
  • 2025-02-101156839944 AMAZON.COM SERVICES LLC·Winsome·James FreelsUPSCompleted
    We purchased three of these tables, I use the provided Allen key and I symbol two of them and they were perfect. When I assembled the third one and I turned it back over all of the screws had popped through the top of the table, only assumption is that maybe the bore on the inset was too deep because I only use the Allen key that you provided and just snugged them down and three of the four popped through the top of the table. These were purchased on February 1 from Amazon and you can see my proof of purchase and the pictures of the other tables that we assembled and the damage to this. Would be grateful for just a replacement so that I can finish and have this assembled for the nursery in our church. Thank you.
    • 10218
      10218
      ×1part B · Topctrl 046868vendor BANGKOKMASDefective
  • 2025-02-06115659—·Winsome·FRANZIE ZICKEFOOSEUPSCompleted
    • 10218
      10218
      ×1part A2 · SIDE PANEL ctrl 044780vendor BANGKOKMAS
    • 10218
      10218
      ×1part F2 · DRAWER FRONT ctrl 044780vendor BANGKOKMAS
    • 10218
      10218
      ×1part B2 · TOP ctrl 044780vendor BANGKOKMAS
  • 2025-02-041156219944 AMAZON.COM SERVICES LLC·Winsome·Paola SantosUPSCompleted
    • 10218
      10218
      ×1part I · Bottom Board (Drawer)ctrl 046983vendor BANGKOKMASMissing
  • 2025-01-101153469779 TARGET.COM·Winsome·Tim FryeUPSCompleted
    The top piece has a scratch on it and I would like a replacement. Looks like item B2 on the Parts List. The entire table is also a bit off-centered. I loosened all the screws to try to correct it, but no matter what I do, it is wobbly. Any advice to correct that would be welcomed as well. Thank you for your help.
    • 10218
      10218
      ×1part B2 · Topctrl 043870vendor BANGKOKMASDamaged
  • 2025-01-061153049944 AMAZON.COM SERVICES LLC·Winsome·Melissa StahlUPSCompleted
    • 10218
      10218
      ×1part F · Front Panel (Drawer)ctrl 046945vendor BANGKOKMASMissing
  • 2024-12-18115104—·Winsome·JOAN B BURDGEUPSCompleted
    • 10218
      10218
      ×1part A · SIDE PANEL ctrl R6-046944-DI-BMWvendor BANGKOKMAS
  • 2024-12-161150639944 AMAZON.COM SERVICES LLC·Winsome·Doug MachinUPSCompleted
    Damaged top when I opened the box. Still not assembled.
    • 10218
      10218
      ×1part b2 · topctrl 044781vendor BANGKOKMASDamaged
  • 2024-11-181148649944 AMAZON.COM SERVICES LLC·Winsome·Mary ZabinskiUSPSCompleted
    • 10218
      10218
      ×1part K · Wood plugctrl 046520vendor BANGKOKMASMissing
  • 2024-10-15114586—·Winsome·JENNA UPTONUSPSCompleted
    I ordered 2 end tables and one was correct other missing all of h1 cam screws so cannot put together.
    • 10218
      10218
      ×8part K · WOOD PLUGS ctrl 046945vendor BANGKOKMAS
  • 2024-10-141145669944 AMAZON.COM SERVICES LLC·Winsome·Alexandrea McraeUPSCompleted
    • 10218
      10218
      ×1part I · Bottom board for drawerctrl 046866vendor BANGKOKMAS
    “Missing”
  • 2024-10-01114480—·Winsome·RENE BENAVIDEZUPSCompleted
    The front drawer panel (F- see attached photo) does not fit properly and the drawer cannot be completely closed. I am in need of replacement part for the front drawer panel in White color.
    • 10218
      10218
      ×1part F · FRONT PANEL DEAWER
    “Defective”
  • 2024-08-27114239Amazon·Winsome·Nicole SaxUPSCompleted
    I used the longer screws by mistake and punched through the top. I can pay for a new top.
    • 10218
      10218
      ×1part B2 · Topctrl 044781vendor BANGKOKMAS
    “damaged”
  • 2024-08-26114235—·Winsome·SAMUEL BADERUPSCompleted
    • 10218
      10218
      ×1part B · Topctrl 046868vendor BANGKOKMAS
    • 10218
      10218
      ×4part O · Short Screwctrl 046868vendor BANGKOKMAS
    “114152 - never delivered. went to wrong address. orig Holes in part are stripped. Wood split where screws were inserted.”
  • 2024-08-23114209—·Winsome·Sean ReeseUPSCompleted
    • 10218
      10218
      ×1part I · Bottom Board Drawerctrl 046945vendor BANGKOKMAS
    “Missing”
  • 2024-08-15114152—·Winsome·SAMUEL BADERUPSCompleted
    • 10218
      10218
      ×1part B · TOP ctrl 046868vendor BANGKOKMAS
    • 10218
      10218
      ×4part O · SHORT SCREW ctrl 046868vendor BANGKOKMAS
    “Holes in part are stripped. Wood split where screws were inserted.”
  • 2024-08-07114087Amazon·Winsome·Shawn WilsonUSPSCompleted
    Hardware was not included in packaging.
    • 10218
      10218
      ×1part hardware · Hardwarectrl 046944vendor BANGKOKMAS
    “null”
  • 2024-07-22113934Amazon·Winsome·Brittany swainUPSCompleted
    • 10218
      10218
      ×1part A · TOP
    “Broken and chipped”
  • 2024-07-15113884Amazon·Winsome·Tara HeaddUSPSCompleted
    • 10218
      10218
      ×4part N · Screw longctrl 046945vendor BANGKOKMAS
    “stripped”
  • 2024-07-08113824—·Winsome·Michele StorkUPSCompleted
    • 10218
      10218
      ×1part B · Topctrl 046944vendor BANGKOKMAS
    “Cracked.”
  • 2024-06-27113778—·Winsome·NICCI BRAASCHUPSCompleted
    • 10218
      10218
      ×1part F · FRONT PANEL DRAWER ctrl 046943vendor BANGKOKMAS
    • 10218
      10218
      ×1part G · BACK PANEL DRAWRR ctrl 046943vendor BANGKOKMAS
    • 10218
      10218
      ×2part H · SIDE PANEL DRAWER ctrl 046943vendor BANGKOKMAS
  • 2024-06-27113781Lowe's·Winsome·Holley MouserUPSCompleted
    • 10218
      10218
      ×1part B2 · Top of nightstandctrl 044197vendor BANGKOKMAS
    “Pre-drilled holes damage / went in too far”
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
5
Sold in window
2,905
Return rate
0.17%
Vs replacements
-31
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.