Replacements
synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
| SKU | Recent | Baseline/mo | vs Baseline |
|---|---|---|---|
| 18 | 3.0 | 2.0× | |
| 13 | 1.6 | 2.8× | |
| 12 | 2.0 | 2.0× | |
| 8 | 0.89 | 3.0× | |
| 8 | 1.4 | 1.8× |
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
| SKU | Control # | Vendor | Recent | Share | Baseline |
|---|---|---|---|---|---|
| 048584 | YUDSHENG CO., LTD. | 13 | 81% | 8 | |
| 048631 | S. KIJCHAI COMPANY LIMITED | 7 | 39% | 2 | |
| 048594 | YUDSHENG CO., LTD. | 7 | 78% | 5 | |
| 048643-SKCNEW | — | 7 | 39% | — | |
| 048819NEW | CHOKCHOKUL COMPANY LIMITED | 6 | 46% | — | |
| 048831-KSNEW | — | 6 | 46% | — | |
| 048766 | YUDSHENG CO., LTD. | 5 | 42% | 1 |
SKU
86 replacement items in window — 1.86% of 4,630 units sold across 20 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
| SKU | Items |
|---|---|
| 86 |
Replacement requestsindividual records from CS, with damage photos
44 records- 2026-05-191184341764 KOHLS.COM·Winsome·MEGAN BOBISHUPSCompleted
- 20633×1part L · Back Panel Drawerctrl 048631vendor SKC
- 2026-05-131184043000 WALMART.COM DSV·Winsome·Lora PolaskyUSPSCompleted
- 2026-04-231183361750 AMAZON.COM DROP SHIP·Winsome·Shannon Wade PetersUPSCompletedIts missing all eight metal drawer racks I need to install the other 2 drawers
- 2026-04-20118321Kohls·Winsome·Joyce SloanCompleteddoesnt need it
- 20633×1part U · Drawer Guide (Right)ctrl 048631vendor SKCMissing
- 2026-04-021182563000 WALMART.COM DSV·Winsome·ANNA BERTOKUSPSCompleted
- 20633×10part HH · CAM LOCK SCREW SHORT ctrl 048631vendor SKC
- 2026-03-31118230—·Winsome·GARRY BERGUPSCompleted
- 20633×1part A · TOP PANEL ctrl 048643-SKCvendor SKC
- 20633×1part B · LEFT PANELctrl 048643-SKCvendor SKC
- 20633×1part D · RIGHT PANEL ctrl 048643-SKCvendor SKC
- 20633×3part M · FRONT PANEL DRAWER ctrl 048643-SKCvendor SKC
- 20633×2part J · FRONT PANEL LARGE DRAWER ctrl 048643-SKCvendor SKC
- 20633×1part I · DOOR ctrl 048643-SKCvendor SKC
- 20633×2part LL · SMALL SCREW Bctrl 048643-SKCvendor SKCMissing
- 2026-03-191181953000 WALMART.COM DSV·Winsome·Shannon WitheyUPSCompleted
- 20633×2part Q · RIGHT PANEL DRAWER ctrl 048647vendor SKCMissing
“orig req 118128. rec'd O in error.” - 2026-03-041181283000 WALMART.COM DSV·Winsome·SHANNON WITHEYUPSCompleted
- 20633×2part Q · RIGHT PANEL DRAWER ctrl 048647vendor SKC
- 2026-01-261179261764 KOHLS.COM·Winsome·Deborah LangeUPSCompletedI really only need the top panel it's clearly defective and I need the hardware for the top panel I requested both types because I was not sure and my package was missing feel free to just give me the hardware for top panel
- 20633×1part A · Top panelctrl 048643vendor SKCDefective
- 20633×4part EE · Large camctrl 048643vendor SKCMissing
- 20633×4part FF · Cam lockctrl 048643vendor SKCMissing
- 20633×4part CC · Large dowelctrl 048643vendor SKCMissing
- 20633×4part GG · Small cam lockctrl 048643vendor SKCMissing
- 20633×4part HH · Cam lock smallctrl 048643vendor SKCMissing
- 20633×4part DD · Small wood dowelctrl 048643vendor SKCMissing
- 2026-01-13117812—·Winsome·ANN ZAJACUPSCompleted
- 2026-01-12117806—·Winsome·Julie ReedUPSCompleted
- 20633×1part M · Front Panel Drawerctrl 048485vendor SKCDefective
“gouged in front” - 2026-01-051177269944 AMAZON.COM SERVICES LLC·Winsome·Rose MarshUPSCompletedI received 7x U - Drawer Guide (Right) instead of expected 5, and only 3 T- Drawer Guide (Left) instead of the expected 5.
- 20633×2part T · Drawer Guide (Left)ctrl 048631vendor SKCMissing
- 2025-11-241174159802 WAYFAIR, LLC·Winsome·Sharon BoisvertUSPSCompleted
- 20633×1part HH · CAM LOCK SCREW SHORT ctrl r3
- 2025-10-22117199—·Winsome·Renée SkidmoreUSPSCompleted
- 20633×1part MM · WheelMissing
“Orig req 117192 needed 3. 2 entered in error.” - 2025-10-21117181—·Winsome·CHRISTINE HEBERLEUPSCompleted
- 2025-10-21117192—·Winsome·Renée SkidmoreUSPSCompleted
- 20633×3part MM · Wheel
“PP - 005294766 - OK” - 2025-09-241170599944 AMAZON.COM SERVICES LLC·Winsome·Lev LeftonUPSCompletedJust the one drawer guide is what I need, either missing or misplaced. Appreciate it!
- 20633×1part U · Drawer Guide (Right)ctrl 048556vendor SKCMissing
- 2025-09-221170443000·Winsome·Christine SharpUSPSCompleted
- 20633×1part HH · Cam Lock Screw (Short)ctrl 048631vendor SKCMissing
- 2025-09-191170319944 AMAZON.COM SERVICES LLC·Winsome·Megan McCabeUSPSCompleted
- 20633×48part LL · Small Screw Bctrl 3048485Missing
- 2025-08-181168489944 AMAZON.COM SERVICES LLC·Winsome·Alvaro VenegasUSPSCompleted
- 20633×4part LL · Small Screw Bctrl 048197vendor SKCMissing
- 2025-07-211166679936 HOME DEPOT SUPPLY·Winsome·Natalie LaggerUPSCompleted
- 20633×1part A · Top Panelctrl 048485vendor SKCDamaged
“Smashed in corner.” - 2025-07-081165929936 HOME DEPOT SUPPLY·Winsome·Natalie LaggerUPSCompletedHome Depot reached out and said to fill out this form, and you would replace the broken pieces.
- 2025-05-091162659936 HOME DEPOT SUPPLY·Winsome·Peter TuanUPSCompleted
- 20633×1part A · Top Panelctrl 048197vendor SKCDefective
“Holes are not same spacing.” - 2025-05-08116258—·Winsome·Jennie FrazierUSPSCompleted
- 2025-05-07116250Amazon·Winsome·Brooke WykesUPSCompleted
- 20633×1part A · Top Panelctrl 048064vendor SKCMissing
- 2025-05-05116233—·Winsome·TANYA VEGAUSPSCompleted
- 20633×6part LL · SMALL SCREW Bctrl R3-SKC-048230vendor SKC
- 2025-04-21116162Amazon·Winsome·Steve KerickUPSCompletedDue to holes drilled in wrong place part L cracked and it is unusable.
- 20633×1part L · Large drawer back panelctrl 048197vendor SKCDefective
- 2025-04-141161089944 AMAZON.COM SERVICES LLC·Winsome·Adam GonsmanUSPSCompleted
- 2025-03-311160319944 AMAZON.COM SERVICES LLC·Winsome·Daniel K MorseUSPSCompletedTHIS WERE NOT IN THE BOX SO WE CAN'T ASSEMBLE THE UNIT. iF WE DON'T GET THEM WITHIN 7 BUSINESS DAYS WE'LL RETURN THE UNIT TO AMAZON FOR A REFUND
- 2025-03-101158939944 AMAZON.COM SERVICES LLC·Winsome·Heidi MonnettUSPSCompletedPart was broke when we received it. I’m worried the other one will possibly break so I would like a backup for that one just in case.
- 20633×2part NN · Locking wheelctrl 048230vendor SKCDamaged
- 2025-02-17115720Amazon·Winsome·Mr. Mark A. SwayzeUSPSCompletedWe need 2 replacement casters please. We really like the cabinet, but when we rolled it some of the casters broke. Please provide us some replacement casters (and even extras if you could).
- 20633×2part MM · Casterctrl 047974vendor SKCDamaged
- 2025-02-141157189944 AMAZON.COM SERVICES LLC·Winsome·Julie HuffmierUSPSCompleted
- 20633×1part HH · Cam lock screw (short)ctrl 047974vendor SKCMissing
- 2025-01-301155821764 KOHLS.COM·Winsome·Natalie WhiteUPSCompleted
- 20633×1part I · Doorctrl 047974vendor SKCDamaged
- 2025-01-211154909802 WAYFAIR, LLC·Winsome·Christopher Sean WilsonUSPSCompletedMissing 1 ea camlock screw HH for drawers.
- 20633×2part HH · SHORT CAM LOCK SCREW Missing
- 2025-01-211154919944 AMAZON.COM SERVICES LLC·Winsome·Maureen ShreveUPSCompletedCabinet arrived in a damaged box. The corner of each panel (top, middle, and bottom) was damaged and unusable. I have checked the shipment and I have all other parts. Please ship replacement panels as soon as possible. Thank you, Maureen Shreve
- 2025-01-17115453—·Winsome·Alyssa PhillipsUSPSCompleted
- 20633×1part MM · Wheelctrl 047364vendor SKCDefective
“BRoken” - 2024-12-121150453320 LOWES USA·Winsome·David VaillancourtUPSCompleted2 extra Ps and 2 extra Qs.
- 20633×1part O · Back Panel Small Drawerctrl 047974vendor SKCMissing
“Piece is missing” - 2024-11-291149511764 Kohls·Winsome·Jennifer CogliandroUPSCompleted
- 20633×1part O · Black Panel small drawerctrl 047964vendor SKCMissing
- 2024-10-25114677—·Winsome·Elizabeth VasquezUSPSCompletedMissing.
- 20633×9part HH · Cam Lock Screw - Shortctrl 047364vendor SKC
“Missing.” - 2024-10-01114475—·Winsome·SYDNEY GUNDERSONUPSCompleted
- 2024-10-01114484—·Winsome·Ayush MaheshwariUPSCompletedThe top small drawer made up of components P, Q, O, and M, doesn’t close all the way. The M part hits the top partition.
- 20633×1part D · Right Panelctrl 047050vendor SKC
“Defective” - 2024-09-09114330Amazon·Winsome·Tracy KleinschmitUSPSCompletedAll of these items are missing from my box that I received from Amazon today. 9/6/2024.“missing”“missing”“missing”“missing”“missing”
- 2024-07-091138462363 BISON·Winsome·AMANDA J HANKINSUSPSCompleted
- 20633×1part MM · WHEEL
- 2024-06-20113731—·Winsome·ALYSSA ROGINSKIUSPSCompleted“PP - 005106901 - OK”“PP - 005106901 - OK”
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
5
Sold in window
4,630
Return rate
0.11%
Vs replacements
-81
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.