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Replacements

synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
SKURecentBaseline/movs Baseline
20633
20633
183.02.0×
94084
94084
131.62.8×
40524
40524
122.02.0×
16577
16577
80.893.0×
94427
94427
81.41.8×
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
SKUControl #VendorRecentShareBaseline
94828
94828
048584YUDSHENG CO., LTD.1381%8
20633
20633
048631S. KIJCHAI COMPANY LIMITED739%2
42820
42820
048594YUDSHENG CO., LTD.778%5
20633
20633
048643-SKCNEW—739%—
94594
94594
048819NEWCHOKCHOKUL COMPANY LIMITED646%—
94084
94084
048831-KSNEW—646%—
33517
33517
048766YUDSHENG CO., LTD.542%1
SKU
40643×
Business unit
WINWBCWBKAll
Window
6 months12 months2 years
Stack by
NoneSKULocVendorControl #Reason
30 replacement items in window — 3.79% of 792 units sold across 14 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
SKUItems
40643
40643
30
Replacement requestsindividual records from CS, with damage photos
22 records
  • 2026-05-20118437—·Winsome·Michelle AskinOpen
    • 40643
      40643
      ×1part A1 · Top Panelctrl 048820vendor SKC
  • 2026-04-061182689762 STAPLES, INC.·Winsome·DOROTHY V PRINCEUPSCompleted
    • 40643
      40643
      ×1part F1 · LEFT DOOR ctrl 048820-SKCvendor SKC
    • 40643
      40643
      ×1part G1 · RIGHT DOOR ctrl 048820-SKCvendor SKC
  • 2026-03-311182461750 AMAZON.COM DROP SHIP·Winsome·Gretchen WeaverUPSCompleted
    • 40643
      40643
      ×1part A1 · Top Panelctrl 048820vendor SKCDamaged
    • 40643
      40643
      ×1part E1 · Bottom Panelctrl 048820vendor SKCDamaged
    • 40643
      40643
      ×4part N1 · Small Screws - Phillipsctrl 048820vendor SKCMissing
    “indentations”
  • 2026-01-12117802—·Winsome·STEPHEN KONETCHYUPSCompleted
    • 40643
      40643
      ×1part F1 · LEFT DOOR ctrl 048489-R1-BMWvendor BANGKOKMAS
  • 2025-12-171175831750 AMAZON.COM DROP SHIP·Winsome·MARY JO ALBRECHTUPSCompleted
    • 40643
      40643
      ×1part G1 · RIGHT HAND DOOR ctrl R1-048489-BMWvendor BANGKOKMAS
  • 2025-12-091175091750 AMAZON.COM DROP SHIP·Winsome·april leeUSPSCompleted
    Pivoting plate was damaged
    • 40643
      40643
      ×1part P1 · Pivoting PlateDamaged
  • 2025-11-26117436—·Winsome·Neal BarrettUSPSCompleted
    • 40643
      40643
      ×1part P1 · Pivoting Platectrl 048489vendor BANGKOKMASDamaged
    “Broken”
  • 2025-11-241174111750·Winsome·Dan WilliamsUPSCompleted
    Top table piece has large scuff mark across the top; also, the right-side door wood partially split when tightening the hinge screws before screws were even halfway tightened
    • 40643
      40643
      ×1part A1 · Top Panelctrl 048489vendor BANGKOKMASDamaged
    • 40643
      40643
      ×1part G1 · Right Doorctrl 048489vendor BANGKOKMASDefective
  • 2025-11-11117331—·Winsome·Amanda KastlUSPSCompleted
    • 40643
      40643
      ×2part K1 · Magnet Latchctrl 045400-DIvendor SKC
    • 40643
      40643
      ×4part P1 · Pivoting Platectrl 045400-DIvendor SKC
    “PP - 005304849 - OK”
    “PP - 005304849 - OK”
  • 2025-06-09116421—·Winsome·DIANN JONESUPSCompleted
    • 40643
      40643
      ×14part O1 · WOOD DOWEL ctrl R1-048353-BMWvendor BANGKOKMAS
    • 40643
      40643
      ×12part N1 · SMALL SCREW PHILLIPS ctrl R1-048353-BMWvendor BANGKOKMAS
  • 2025-05-081162532363 BISON COMMERCE·Winsome·Lisa RyanUPSCompleted
    No ctrl
    • 40643
      40643
      ×1part G1 · right door
  • 2025-05-08116257Amazon·Winsome·Debra FlynnUPSCompleted
    This TV stand was delivered yesterday. The left panel is damaged.
    • 40643
      40643
      ×1part C1 · RIGHT PANEL ctrl 048353vendor BANGKOKMASDamaged
  • 2025-03-28116025—·Winsome·Peter WruskyjUPSCompleted
    • 40643
      40643
      ×1part A1 · Top Panelctrl 047775vendor BANGKOKMASDamaged
    “PP - 005224832 - OK”
  • 2025-02-241157994026 P3 VENTURES LLC·Winsome·WILLIAM BUITENKANTUPSCompleted
    • 40643
      40643
      ×1part D1 · SHELF ctrl 047775vendor BANGKOKMAS
  • 2025-02-19115759—·Winsome·ROSEANNE LEARYUSPSCompleted
    • 40643
      40643
      ×5part N1 · SMALL SCREW PHILLIPS ctrl R1
  • 2025-02-121157094026 P3 VENTURES LLC·Winsome·WILLIAM BUITENKANTUPSCompleted
    • 40643
      40643
      ×1part E1 · Bottom Panelctrl 047775vendor BANGKOKMASDefective
    • 40643
      40643
      ×1part G1 · Right Doorctrl 047775vendor BANGKOKMASDefective
    “finished chipped off about the size of a dime”
    “warped by about 1/8"”
  • 2025-01-061152539779 TARGET.COM·Winsome·Jessica BittnerUPSCompleted
    When attaching doors to tv stand screws cracked wood on both doors when tightening into place
    • 40643
      40643
      ×1part F1 · Left doorctrl 047775vendor BANGKOKMASDamaged
    • 40643
      40643
      ×1part G1 · Right doorctrl 047775vendor BANGKOKMASDamaged
  • 2024-12-05114990—·Winsome·GERARD MICHAUDUPSCompleted
    • 40643
      40643
      ×1part G1 · RIGHT DOOR ctrl R1-047775vendor BANGKOKMAS
  • 2024-11-25114920—·Winsome·MARJORIE ABRAMSUSPSCompleted
    • 40643
      40643
      ×4part P1 · PIVOTING PLATE ctrl R1-047775-BMWvendor BANGKOKMASMissing
  • 2024-10-28114681Amazon·Winsome·Molly HillmanUSPSCompleted
    Pivoting plate was damaged during installation.
    • 40643
      40643
      ×1part P1 · PIVOTING PLATE ctrl 047775vendor BANGKOKMAS
    “Damaged”
  • 2024-10-231146669779 TARGET.COM·Winsome·Roger J MusolfUPSCompleted
    Top of piece has dent /scratchs in surface
    • 40643
      40643
      ×1part A1 · 1ctrl 047775vendor BANGKOKMAS
    “Damaged”
  • 2024-10-21114621Amazon·Winsome·Greg GleedUPSCompleted
    Received today and after opening the box I could see the left door has a crack running almost though the entire piece. No sign of damage from shipping.
    • 40643
      40643
      ×1part F1 · Left Doorctrl 047775vendor BANGKOKMAS
    “Damaged”
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
2
Sold in window
792
Return rate
0.25%
Vs replacements
-28
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.