Replacements

synced May 21, 2:57 PM

Spiking SKUs

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

SKU	Recent	Baseline/mo	vs Baseline
20633	18	3.0	2.0×
94084	13	1.6	2.8×
40524	12	2.0	2.0×
16577	8	0.89	3.0×
94427	8	1.4	1.8×

Regressing vendors

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).

Hot control numbers

Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)

SKU	Control #	Vendor	Recent	Share	Baseline
94828	048584	YUDSHENG CO., LTD.	13	81%	8
20633	048631	S. KIJCHAI COMPANY LIMITED	7	39%	2
42820	048594	YUDSHENG CO., LTD.	7	78%	5
20633	048643-SKCNEW	—	7	39%	—
94594	048819NEW	CHOKCHOKUL COMPANY LIMITED	6	46%	—
94084	048831-KSNEW	—	6	46%	—
33517	048766	YUDSHENG CO., LTD.	5	42%	1

SKU

42820×

Business unit

WIN WBC WBK All

Window

6 months 12 months 2 years

Stack by

None SKU Loc Vendor Control #Reason

49 replacement items in window — 0.988% of 4,960 units sold across 18 buckets.

Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.

Top SKUs in window

SKU	Items
42820	49

Replacement requestsindividual records from CS, with damage photos

39 records

2026-05-18118416—·Winsome·Donna HicksUPSCompleted
- 42820×1part B1 · Serving Trayctrl 048594vendor YUDSHENGDamaged
- 42820×1part C1 · Tray Holderctrl 048594vendor YUDSHENGDamaged
- 42820×1part D1 · Vertical Postctrl 048594vendor YUDSHENG
- 42820×1part E1 · Basectrl 048594vendor YUDSHENGDamaged
- 42820×4part K1 · Phillips Screwsctrl 048594vendor YUDSHENGMissing
“Broken”
2026-05-051183649802 WAYFAIR, LLC·Winsome·Erik AguirreUPSCompleted
- 42820×1part C1 · Tray Holderctrl 048594vendor YUDSHENGDamaged
2026-04-131182979944 AMAZON.COM SERVICES LLC·Winsome·Kristin McFarland-KnocheUSPSCompleted
Missing instructions and screws/bolts. Only wheels were included.
- 42820×1part Hardware · Hardwarectrl 0
2026-03-31118234Amazon·Winsome·Jesse solomonUPSCompleted
- 42820×1part B1 · Serving Trayctrl 048594vendor YUDSHENGDamaged
2026-03-091181519936 HOME DEPOT SUPPLY·Winsome·Richard HarveyUSPSCompleted
Most of the srews are missing. The K1's are here but others dont look like they are the right size, to short. If you let me know the right I can get them myself.
- 42820×1part Hardware · Hardwarectrl 048281vendor CHOKCHOKUL
2026-02-16118047—·Winsome·Nan AkinsUPSCompleted
- 42820×2part H1 · Lower Cross Barctrl 048404-DIvendor CHOKCHOKULMissing
“Rec'd 2 G1 replacements. Orig req 117690.”
2026-01-26117932—·Winsome·Thomas PopeUSPSCompleted
- 42820×1part hardware · Hardware Packetctrl 048481vendor CH.AUTO
2026-01-221179029779 TARGET.COM·Winsome·Wes WilliamsUPSCompleted
- 42820×2part A1 · Snack Tablectrl 048527vendor CHOKCHOKULDamaged
“Very wobbly.”
2026-01-191178631764 KOHLS.COM·Winsome·Angela BouieUPSCompleted
Please ship asap. Parts were not able to be assembled because the rough holes did not allow the screws to fully be screwed in
- 42820×2part C1 · Tray holderctrl 048594vendor YUDSHENGDefective
- 42820×2part D1 · Vertical postctrl 048594vendor YUDSHENGDefective
- 42820×2part E1 · Basectrl 048594vendor YUDSHENGDefective
2026-01-121177852363 BISON COMMERCE·Winsome·Danielle NemenzUSPSCompleted
missing hardware and instructions.
- 42820×1part hardware · hardware
2026-01-121177965341 OJCOMMERCE, LLC·Winsome·ann m dumaisUPSCompleted
- 42820×1part C1 · Tray holderctrl 048527vendor CHOKCHOKULMissing
2026-01-09117770—·Winsome·GAIL HECKMYERUPSCompleted
- 42820×1part H1 · LOWER CROSS BAR ctrl R3-CCK-048527vendor CHOKCHOKUL
2026-01-071177552363 BISON COMMERCE·Winsome·Kelly MooreUSPSCompleted
no ctrl they also need instructions
- 42820×1part hardware · hardware
2026-01-051177279944·Winsome·Gail HeckmyerUPSCompleted
- 42820×1part C · Tray Holderctrl 048527vendor CHOKCHOKULMissing
2026-01-02117706—·Winsome·VICKIE KASTENUSPSCompleted
- 42820×1part hardware · HARDWARE ctrl R1-048481vendor CH.AUTO
2025-12-30117690—·Winsome·Nan AkinsUPSCompleted
- 42820×1part H1 · Lower Cross Barctrl 048404-DIvendor CHOKCHOKULMissing
- 42820×8part L1 · Wood Screwsctrl 048404-DIvendor CHOKCHOKULMissing
2025-12-291176689944 AMAZON.COM SERVICES LLC·Winsome·Christopher BillingsUSPSCompleted
Item packed with two locking wheels but missing the two regular wheels
- 42820×2part I1 · Wheelctrl 048594vendor YUDSHENGMissing
2025-12-191176059944 AMAZON.COM SERVICES LLC·Winsome·JENNIFER ADAY REICHSTEINUPSCompleted
- 42820×1part B · SERVING TRAY ctrl 048405vendor CHOKCHOKUL
2025-08-041167599936 HOME DEPOT SUPPLY·Winsome·Patrick FoleyUPSCompleted
Unable to tighten one of the sides. The screw just turns endlessly without tightening.
- 42820×1part F1 · Handlectrl 048527vendor CHOKCHOKULDefective
2025-07-17116649—·Winsome·CHERYL FORNEYUSPSCompleted
Also send instructions
- 42820×1part hardware · HARDWARE ctrl 048404vendor CHOKCHOKUL
2025-07-141166119944·Winsome·Barbara SawyerUPSCompleted
Upper Cross Bar is not drilled properly. Please send new one. Natural Color. Thank You
- 42820×1part G1 · Upper Cross Barctrl 048480vendor CHOKCHOKULDefective
2025-07-101166021764 KOHLS.COM·Winsome·James WissmanUPSCompleted
- 42820×1part D1 · Vertical Postctrl 048281vendor CHOKCHOKULDefective
“inside wood stripped”
2025-07-03116576—·Winsome·JANET BALBERTUPSCompleted
- 42820×1part B1 · SERVING TRAY ctrl R3-CCK-048480vendor CHOKCHOKUL
2025-07-01116562—·Winsome·Darla TrumanUSPSCompleted
- 42820×1part hardware · Hardware Packetctrl 048405vendor CHOKCHOKULMissing
2025-06-19116495Amazon·Winsome·Janet BalbertUPSCompleted
The top table is broken. Please replace the top table.
- 42820×1part A1 · TABLE ctrl R3-CCK-048480vendor CHOKCHOKUL
2025-05-011162199936 HOME DEPOT SUPPLY·Winsome·Elizabeth GrahamUSPSCompleted
- 42820×1part Hardware · Hardwarectrl 048281vendor CHOKCHOKUL
2025-04-22116167—·Winsome·EVELYN L DIXONUPSCompleted
- 42820×1part B1 · SERVING TRAY ctrl CCK-R3-048254-DIvendor CHOKCHOKUL
2025-03-24115979Amazon·Winsome·Tiffani StefanescuUPSCompleted
- 42820×1part B · Serving trayctrl 047809vendor EASTCOASTDamaged
2025-03-24115992—·Winsome·JACKLYN KINNEYUPSCompleted
- 42820×1part A · SNACK TABLE ctrl EC-R1-048206-ECvendor EASTCOAST
- 42820×1part C · TRAY HOLDER ctrl EC-R1-048206-ECvendor EASTCOAST
2025-03-031158489944 AMAZON.COM SERVICES LLC·Winsome·Susan FairchildUPSCompleted
Picture of damaged tray included
- 42820×1part B · Serving Trayctrl 047961vendor EASTCOASTDamaged
2025-02-24115797—·Winsome·STEPHEN CZIMBERUPSCompleted
- 42820×1part D · VERTICAL POST ctrl EC-R1-047961vendor EASTCOAST
2025-02-051156359944 AMAZON.COM SERVICES LLC·Winsome·Susan DuttweilerUPSCompleted
The base parts e was suppose to have 2 black inserts for the wheels to snap into. One base had 2 but the other base only had 1. See attached pictures. Please send base black insert for wheel
- 42820×1part E1 · Basectrl 048206vendor EASTCOASTMissing
2025-01-061152759944 AMAZON.COM SERVICES LLC·Winsome·Debbie OwensbyUPSCompleted
Please send part to 4604 Farmhouse Dr Tampa Fl 33624
- 42820×1part C · Tray Holderctrl 047961vendor EASTCOASTMissing
2024-12-161150519802 WAYFAIR, LLC·Winsome·Thomas MelanconUPSCompleted
- 42820×1part F · Handlectrl 047961vendor EASTCOASTMissing
2024-12-05114992Amazon·Winsome·Barry Stallworth JrUPSCompleted
Tracking ID: 9361289715539916158727
- 42820×1part A1 · TABLE ctrl Dont haveDamaged
“doesnt have control number”
2024-12-041149729936 Home Depot·Winsome·Ellen BoisvertUPSCompleted
- 42820×1part A · Snack Tablectrl 047961vendor EASTCOAST
“Wobbly. Legs are not same measurements. Other 3 were fine.”
2024-11-261149309944 AMAZON.COM SERVICES LLC·Winsome·FELICIA FOSTERUPSCompleted
Broken
- 42820×1part A · SNACK TABLE ctrl R1-EC-047809-DIvendor EASTCOASTDamaged
2024-07-26113981Amazon·Winsome·Christine DiMauroUPSCompleted
Received damaged serving tray - the corner was filled with wood filler because one piece was cut too short in manufacturing - it does not hold together, all wood filler came out and the serving tray is not usable.
- 42820×1part B · Serving Trayctrl 047532vendor CH.AUTO
“Received damaged-corner filled with wood filler because one piece cut too short - does not hold together, all wood filler came out”
2024-06-261137731750 AMZ DS·Winsome·Madyson ShroyerUPSCompleted
- 42820×1part B · Serving Trayctrl 047532vendor CH.AUTO
- 42820×1part A · Snack Tablectrl 047532vendor CH.AUTO
- 42820×1part H · Lower Cross Barctrl 047532vendor CH.AUTO
“Chip taken out of corner. No longer flat. Splintered.”
“Corner of top chip taken out.”
“One of the sides, the dowel is pushed too far in barely showing about 1 cm.”

▶Returns(under construction)from parthist · all reasons, not just CS-touched

Returns in window

Sold in window

4,960

Return rate

0.12%

Vs replacements

-43

fewer returns than replacements (open or no-return cases)

All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.