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Replacements

synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
SKURecentBaseline/movs Baseline
20633
20633
183.02.0×
94084
94084
131.62.8×
40524
40524
122.02.0×
16577
16577
80.893.0×
94427
94427
81.41.8×
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
SKUControl #VendorRecentShareBaseline
94828
94828
048584YUDSHENG CO., LTD.1381%8
20633
20633
048631S. KIJCHAI COMPANY LIMITED739%2
42820
42820
048594YUDSHENG CO., LTD.778%5
20633
20633
048643-SKCNEW—739%—
94594
94594
048819NEWCHOKCHOKUL COMPANY LIMITED646%—
94084
94084
048831-KSNEW—646%—
33517
33517
048766YUDSHENG CO., LTD.542%1
SKU
83274×
Business unit
WINWBCWBKAll
Window
6 months12 months2 years
Stack by
NoneSKULocVendorControl #Reason
28 replacement items in window — 0.324% of 8,632 units sold across 13 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
SKUItems
83274
83274
28
Replacement requestsindividual records from CS, with damage photos
20 records
  • 2026-01-30117951—·Winsome·ELAINE KAPLANUPSCompleted
    • 83274
      83274
      ×1part B · LEG PANEL ctrl 048142vendor HUTS
  • 2026-01-121177869944·Winsome·Lorin FairbrotherUPSCompleted
    After two assembly attempts, neither of the two sets of legs fit into the seat.
    • 83274
      83274
      ×1part A · Seatctrl 048142vendor HUTSDefective
    • 83274
      83274
      ×2part B · Leg panelctrl 048142vendor HUTSDefective
  • 2026-01-12117798Amazon·Winsome·Elaine KaplanUPSCompleted
    The holes are drilled incorrectly. The leg pieces cannot be attached.
    • 83274
      83274
      ×1part A · Seatctrl 048142vendor HUTSDefective
  • 2026-01-12117805—·Winsome·STEPHEN HELDUPSCompleted
    • 83274
      83274
      ×1part B · LEG PANEL ctrl 048142-HUvendor HUTS
  • 2025-12-16117580—·Winsome·Iris AnayaUSPSCompleted
    • 83274
      83274
      ×1part hardware · Hardware PacketMissing
  • 2025-10-071171159944 AMAZON.COM SERVICES LLC·Winsome·Anthony S. SavageUSPSCompleted
    • 83274
      83274
      ×1part E · Hex Screwctrl 048356vendor HUTSDefective
    • 83274
      83274
      ×1part H · Tension Ringctrl 048356vendor HUTSMissing
  • 2025-07-08116591Amazon·Winsome·yuan zhouUPSCompleted
    The panel cannot fit into the seat.
    • 83274
      83274
      ×1part B · Leg panelctrl 048200vendor HUTSDefective
  • 2025-07-01116559Amazon·Winsome·Lawrence R DeBackerUPSCompleted
    Came broken in box.
    • 83274
      83274
      ×1part A · Seatctrl 048200vendor HUTSDefective
  • 2025-06-23116513Winsome·Winsome·Jossalyn SatterfieldUPSCompleted
    • 83274
      83274
      ×1part A · SEATctrl 047884vendor HUTSDamaged
  • 2025-05-211163351750 AMAZON.COM DROP SHIP·Winsome·Joelle GallowayUPSCompleted
    the seat broke immediately upon sitting for the first time.
    • 83274
      83274
      ×1part A · Seatctrl 047884vendor HUTSDamaged
  • 2025-05-051162289936·Winsome·Norman DeYoungUSPSCompleted
    All of the hardware is missing
    • 83274
      83274
      ×1part Hardware · Hardwarectrl 048200vendor HUTS
  • 2025-04-251161909936 HOME DEPOT SUPPLY·Winsome·Darian BojeauxUSPSCompleted
    • 83274
      83274
      ×8part G · WoodplugMissing
  • 2025-04-22116166—·Winsome·DIANNE DABROWSKIUSPSCompleted
    • 83274
      83274
      ×2part D · LOWER CROSS BAR LONGctrl 047805vendor HUTS
    • 83274
      83274
      ×6part E · HEX SCREWctrl 047805vendor HUTS
    • 83274
      83274
      ×6part F · PHILLIP SCREWctrl 047805vendor HUTS
    • 83274
      83274
      ×6part H · TENSION RINGSctrl 047805vendor HUTS
    “PP - 005231278 - OK”
    “PP - 005231278 - OK”
    “PP - 005231278 - OK”
    “PP - 005231278 - OK”
  • 2025-03-17115928Amazon·Winsome·Aaron CookUPSCompleted
    Package arrived and one of the seats was cracked and damaged. Unusable.
    • 83274
      83274
      ×1part A · Seatctrl 048142vendor HUTSDamaged
  • 2024-12-241151549936 HOME DEPOT SUPPLY·Winsome·Manohari ManivannanUSPSCompleted
    Hello, I ordered WINSOME WOOD Element 24 inch Natural Counter Stools (set of 2) from HOME DEPOT online. When I assembled, I noticed that Part G WOOG PLUGs are missing . PLUGS to cover the nail holes. Please send me the missing part. Thanks
    • 83274
      83274
      ×(8 PLUGS)part G · WOOD PLUG (8 Plugs)ctrl 047805vendor HUTSMissing
  • 2024-11-05114768—·Winsome·BARBARA GERARDUSPSCompleted
    • 83274
      83274
      ×1part hardware · HARDWARE PACKctrl 047723vendor HUTS
  • 2024-09-191144028119 004995095·Winsome·JOHN G BEMISCompleted
    • 83274
      83274
      ×1part hardware · HARDWARE
    “CONSUMER FOUND HARDWARE”
  • 2024-09-09114336Amazon·Winsome·Dennis LamUSPSCompleted
    Part E did not have a hex groove engraved for me to drive it into the wood, and there were no extra pieces.
    • 83274
      83274
      ×4part E · Hex Screwctrl 047723vendor HUTS
    “defective”
  • 2024-07-29113997Amazon·Winsome·MEHMET EMRE AYDINLIUSPSCompleted
    • 83274
      83274
      ×8part E · Hex Screwctrl 047271vendor HUTS
    • 83274
      83274
      ×8part F · Screw (Phillips)ctrl 047271vendor HUTS
    • 83274
      83274
      ×8part G · Wood plugctrl 047271vendor HUTS
    • 83274
      83274
      ×1part Wrench · Hex Wrenchctrl 047271vendor HUTS
    “Missing”
    “Missing”
    “Missing”
    “Missing”
  • 2024-06-25113760—·Winsome·MARK CAMPBELLUSPSCompleted
    • 83274
      83274
      ×8part E · HEX SCREWctrl 047404vendor HUTS
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
1
Sold in window
8,632
Return rate
0.01%
Vs replacements
-27
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.