Replacements
synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
| SKU | Recent | Baseline/mo | vs Baseline |
|---|---|---|---|
| 18 | 3.0 | 2.0× | |
| 13 | 1.6 | 2.8× | |
| 12 | 2.0 | 2.0× | |
| 8 | 0.89 | 3.0× | |
| 8 | 1.4 | 1.8× |
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
| SKU | Control # | Vendor | Recent | Share | Baseline |
|---|---|---|---|---|---|
| 048584 | YUDSHENG CO., LTD. | 13 | 81% | 8 | |
| 048631 | S. KIJCHAI COMPANY LIMITED | 7 | 39% | 2 | |
| 048594 | YUDSHENG CO., LTD. | 7 | 78% | 5 | |
| 048643-SKCNEW | — | 7 | 39% | — | |
| 048819NEW | CHOKCHOKUL COMPANY LIMITED | 6 | 46% | — | |
| 048831-KSNEW | — | 6 | 46% | — | |
| 048766 | YUDSHENG CO., LTD. | 5 | 42% | 1 |
SKU
28 replacement items in window — 0.324% of 8,632 units sold across 13 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
| SKU | Items |
|---|---|
| 28 |
Replacement requestsindividual records from CS, with damage photos
20 records- 2026-01-30117951—·Winsome·ELAINE KAPLANUPSCompleted
- 83274×1part B · LEG PANEL ctrl 048142vendor HUTS
- 2026-01-121177869944·Winsome·Lorin FairbrotherUPSCompletedAfter two assembly attempts, neither of the two sets of legs fit into the seat.
- 2026-01-12117798Amazon·Winsome·Elaine KaplanUPSCompletedThe holes are drilled incorrectly. The leg pieces cannot be attached.
- 83274×1part A · Seatctrl 048142vendor HUTSDefective
- 2026-01-12117805—·Winsome·STEPHEN HELDUPSCompleted
- 83274×1part B · LEG PANEL ctrl 048142-HUvendor HUTS
- 2025-12-16117580—·Winsome·Iris AnayaUSPSCompleted
- 83274×1part hardware · Hardware PacketMissing
- 2025-10-071171159944 AMAZON.COM SERVICES LLC·Winsome·Anthony S. SavageUSPSCompleted
- 2025-07-08116591Amazon·Winsome·yuan zhouUPSCompletedThe panel cannot fit into the seat.
- 83274×1part B · Leg panelctrl 048200vendor HUTSDefective
- 2025-07-01116559Amazon·Winsome·Lawrence R DeBackerUPSCompletedCame broken in box.
- 83274×1part A · Seatctrl 048200vendor HUTSDefective
- 2025-06-23116513Winsome·Winsome·Jossalyn SatterfieldUPSCompleted
- 83274×1part A · SEATctrl 047884vendor HUTSDamaged
- 2025-05-211163351750 AMAZON.COM DROP SHIP·Winsome·Joelle GallowayUPSCompletedthe seat broke immediately upon sitting for the first time.
- 83274×1part A · Seatctrl 047884vendor HUTSDamaged
- 2025-05-051162289936·Winsome·Norman DeYoungUSPSCompletedAll of the hardware is missing
- 83274×1part Hardware · Hardwarectrl 048200vendor HUTS
- 2025-04-251161909936 HOME DEPOT SUPPLY·Winsome·Darian BojeauxUSPSCompleted
- 83274×8part G · WoodplugMissing
- 2025-04-22116166—·Winsome·DIANNE DABROWSKIUSPSCompleted“PP - 005231278 - OK”“PP - 005231278 - OK”“PP - 005231278 - OK”“PP - 005231278 - OK”
- 2025-03-17115928Amazon·Winsome·Aaron CookUPSCompletedPackage arrived and one of the seats was cracked and damaged. Unusable.
- 83274×1part A · Seatctrl 048142vendor HUTSDamaged
- 2024-12-241151549936 HOME DEPOT SUPPLY·Winsome·Manohari ManivannanUSPSCompletedHello, I ordered WINSOME WOOD Element 24 inch Natural Counter Stools (set of 2) from HOME DEPOT online. When I assembled, I noticed that Part G WOOG PLUGs are missing . PLUGS to cover the nail holes. Please send me the missing part. Thanks
- 83274×(8 PLUGS)part G · WOOD PLUG (8 Plugs)ctrl 047805vendor HUTSMissing
- 2024-11-05114768—·Winsome·BARBARA GERARDUSPSCompleted
- 83274×1part hardware · HARDWARE PACKctrl 047723vendor HUTS
- 2024-09-191144028119 004995095·Winsome·JOHN G BEMISCompleted
- 83274×1part hardware · HARDWARE
“CONSUMER FOUND HARDWARE” - 2024-09-09114336Amazon·Winsome·Dennis LamUSPSCompletedPart E did not have a hex groove engraved for me to drive it into the wood, and there were no extra pieces.
- 83274×4part E · Hex Screwctrl 047723vendor HUTS
“defective” - 2024-07-29113997Amazon·Winsome·MEHMET EMRE AYDINLIUSPSCompleted“Missing”“Missing”“Missing”“Missing”
- 2024-06-25113760—·Winsome·MARK CAMPBELLUSPSCompleted
- 83274×8part E · HEX SCREWctrl 047404vendor HUTS
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
1
Sold in window
8,632
Return rate
0.01%
Vs replacements
-27
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.