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Replacements

synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
SKURecentBaseline/movs Baseline
20633
20633
183.02.0×
94084
94084
131.62.8×
40524
40524
122.02.0×
16577
16577
80.893.0×
94427
94427
81.41.8×
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
SKUControl #VendorRecentShareBaseline
94828
94828
048584YUDSHENG CO., LTD.1381%8
20633
20633
048631S. KIJCHAI COMPANY LIMITED739%2
42820
42820
048594YUDSHENG CO., LTD.778%5
20633
20633
048643-SKCNEW—739%—
94594
94594
048819NEWCHOKCHOKUL COMPANY LIMITED646%—
94084
94084
048831-KSNEW—646%—
33517
33517
048766YUDSHENG CO., LTD.542%1
SKU
89933×
Business unit
WINWBCWBKAll
Window
6 months12 months2 years
Stack by
NoneSKULocVendorControl #Reason
20 replacement items in window — 1.24% of 1,607 units sold across 11 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
SKUItems
89933
89933
20
Replacement requestsindividual records from CS, with damage photos
11 records
  • 2026-03-17118191—·Winsome·Naomi YoshimotoUSPSCompleted
    • 89933
      89933
      ×1part E1 · Locking Wheelctrl 043407vendor TOKYOPARA
    “PP - 005370173 - OK”
  • 2025-12-01117462—·Winsome·Shirley LanphierUSPSCompleted
    • 89933
      89933
      ×2part E · Wheelctrl 041577vendor TRANGPARA
    “PP - 005320548 - OK”
  • 2025-10-10117135—·Winsome·Crys Forsyth-SmithUSPSCompleted
    • 89933
      89933
      ×1part E · Wheel
    “PP - 005289562 - OK”
  • 2025-09-18117028—·Winsome·GARY BIXONUPSCompleted
    • 89933
      89933
      ×1part C · SHELF ctrl 048552-DI-YUDvendor YUDSHENG
    • 89933
      89933
      ×2part I · WOOD SCREW LONG ctrl 048552-DI-YUDvendor YUDSHENG
  • 2025-08-18116855—·Winsome·Vicki SauerUSPSCompleted
    • 89933
      89933
      ×2part E · Wheel
    • 89933
      89933
      ×2part E1 · Locking Wheel
    “PP - 005268365 - OK”
    “PP - 005268365 - OK”
  • 2025-05-121162769944 AMAZON.COM SERVICES LLC·Winsome·Susan ScottUPSCompleted
    More proof of purchase below. Only received the wooden parts. The top panel, the cutting board, the 2 shelves, the 4 legs, and knife block. Everything else was missing. Bought as gift for mother’s day and didn’t receive the assembly parts.
    • 89933
      89933
      ×2part E · Casterctrl 047585vendor TRANGPARAMissing
    • 89933
      89933
      ×2part E1 · locking wheelctrl 047585vendor TRANGPARAMissing
    • 89933
      89933
      ×26part F · Wood plugctrl 047585vendor TRANGPARAMissing
    • 89933
      89933
      ×24part G · Wood Screw (short)ctrl 047585vendor TRANGPARAMissing
    • 89933
      89933
      ×2part I · wood screw (long)ctrl 047585vendor TRANGPARAMissing
    • 89933
      89933
      ×1part Wrench · Hex wrenchctrl 047585vendor TRANGPARAMissing
  • 2025-02-101156841750 AMAZON.COM DROP SHIP·Winsome·Sue ShawUSPSCompleted
    Two sides of wheel came apart, couldnt make them fit together
    • 89933
      89933
      ×1part E1 · Locking Wheelctrl 043840vendor TOKYOPARADefective
  • 2025-01-061152931750 AMAZON.COM DROP SHIP·Winsome·Edna CalderaUPSCompleted
    • 89933
      89933
      ×1part Hardware · Hardware Packetctrl 043840vendor TOKYOPARAMissing
    “Wheels and hardware missing.”
  • 2024-11-27114945—·Winsome·Rowena KoldeUSPSCompleted
    • 89933
      89933
      ×2part E · WheelMissing
    • 89933
      89933
      ×2part E1 · Locking WheelMissing
    “PP - 005171978 - OK”
    “PP - 005171978 - OK”
  • 2024-10-23114657—·Winsome·STEVEN TRISHUPSCompleted
    2 boards loose on shelf. 1 wheel insert in leg missing. Leg is oky, need the insert.
    • 89933
      89933
      ×1part C · SHELF ctrl 043840vendor TOKYOPARA
    • 89933
      89933
      ×1part D · LEG ctrl 043840vendor TOKYOPARA
    pdf
    “Defective”
    “Defective”
  • 2024-08-12114117—·Winsome·DAVID HAWKSUSPSCompleted
    • 89933
      89933
      ×1part HARDWARE · Hardwarectrl 043840vendor TOKYOPARA
    “hardware and wheels”
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
1
Sold in window
1,607
Return rate
0.06%
Vs replacements
-19
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.