Replacements

synced May 21, 2:57 PM

Spiking SKUs

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

SKU	Recent	Baseline/mo	vs Baseline
20633	18	3.0	2.0×
94084	13	1.6	2.8×
40524	12	2.0	2.0×
16577	8	0.89	3.0×
94427	8	1.4	1.8×

Regressing vendors

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).

Hot control numbers

Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)

SKU	Control #	Vendor	Recent	Share	Baseline
94828	048584	YUDSHENG CO., LTD.	13	81%	8
20633	048631	S. KIJCHAI COMPANY LIMITED	7	39%	2
42820	048594	YUDSHENG CO., LTD.	7	78%	5
20633	048643-SKCNEW	—	7	39%	—
94594	048819NEW	CHOKCHOKUL COMPANY LIMITED	6	46%	—
94084	048831-KSNEW	—	6	46%	—
33517	048766	YUDSHENG CO., LTD.	5	42%	1

SKU

92815×

Business unit

WIN WBC WBK All

Window

6 months 12 months 2 years

Stack by

None SKU Loc Vendor Control #Reason

58 replacement items in window — 0.723% of 8,021 units sold across 18 buckets.

Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.

Top SKUs in window

SKU	Items
92815	58

Replacement requestsindividual records from CS, with damage photos

39 records

2026-03-261182195341 OJCOMMERCE, LLC·Winsome·W, JoeUPSCompleted
- 92815×1part B1 · FRONT PANEL WITH DOOR
2026-03-19118194—·Winsome·DEAN SINEUPSCompleted
- 92815×1part H · FRONT PANEL DRAWER ctrl KS-R14-048849vendor KIJSIRI
2026-01-301179589936 HOME DEPOT SUPPLY·Winsome·Lisa AlloccoUPSCompleted
One of the rails on the top panel arrived damaged. Thank you
- 92815×1part A · Top Panelctrl 048237vendor KIJSIRIDamaged
2026-01-021176989779 TARGET.COM·Winsome·Amanda BassettUPSCompleted
Panel is damaged where the hinge is at.
- 92815×1part B · Front panel with doorctrl 048237vendor KIJSIRIDamaged
2025-12-301176799762 STAPLES, INC.·Winsome·George JohnsonUPSCompleted
- 92815×1part B · front panel with door ctrl 048237-KSvendor KIJSIRIDamaged
- 92815×1part F · shelf ctrl 048237-KSvendor KIJSIRIDamaged
2025-12-15117556—·Winsome·MARY KROGERUPSCompleted
- 92815×1part F · BASE ctrl KS-R13-048350vendor KIJSIRI
2025-11-261174319779 TARGET.COM·Winsome·Maranda lingerfeltUSPSCompleted
2 missing Phillips screws
- 92815×2part M · Screwed phillipsctrl 048237vendor KIJSIRIMissing
2025-11-261174329944 AMAZON.COM SERVICES LLC·Winsome·Nicole DeSalvoUPSCompleted
When I unboxed this item, the wood is completely split and would not be able to hold the tables weight once assembled.
- 92815×1part B · Front panel with doorctrl 021713928153Damaged
2025-11-26117435—·Winsome·John FugettUPSCompleted
- 92815×1part B · Front Panel w/Doorctrl 048350vendor KIJSIRIMissing
2025-08-181168479944 AMAZON.COM SERVICES LLC·Winsome·Robert MarsicUPSCompleted
PLEASE RUSH - This is for a guest room and we have family arriving next week, Wednesday, 8/20. Thank you Robert Marsic
- 92815×1part B · Front Panel With Doorctrl 048246vendor KIJSIRIDamaged
2025-08-14116835—·Winsome·Robert MarsicUPSCompleted
- 92815×1part B · Front Panel w/doorctrl 048246-DIvendor KIJSIRIDamaged
“cracked in front”
2025-08-111168069779 TARGET.COM·Winsome·Alex HearnUPSCompleted
- 92815×1part D · Cross bar/drawer trackctrl 048350vendor KIJSIRIDamaged
2025-07-281167145341·Winsome·Vikas DevulapalliUPSCompleted
- 92815×1part E · Lower Cross Barctrl 048350vendor KIJSIRIDamaged
2025-07-141166159944 AMAZON.COM SERVICES LLC·Winsome·VITO DERASMOUPSCompleted
Control Number. KS-R13-048246-DI-KS
- 92815×1part B · Front Panel With Doorctrl 048246vendor KIJSIRIDamaged
2025-07-02116566Amazon·Winsome·Sharon WhitmanUPSCompleted
Don't know how to download picture Amazon order #113-4439274-2501040 Piece Cracked as son was screwing together
- 92815×1part E · Lower Cross Barctrl 048246vendor KIJSIRIDamaged
2025-06-031163964061 MIRAGE CAPITAL CORP·Winsome·LAURA HARDYUPSCompleted
- 92815×1part B · FRONT PANEL WTIH DOOR ctrl 048237vendor KIJSIRI
- 92815×1part F · BASEctrl 048237vendor KIJSIRI
2025-05-29116369Amazon·Winsome·Jim PooleUPSCompleted
Need top of nightstand for Eugene nightstand espresso
- 92815×1part A · Top of nightstandDamaged
“No longer has box or instructions.”
2025-04-211161589944 AMAZON.COM SERVICES LLC·Winsome·Vishal RanjanUPSCompleted
Both the parts look damaged or paint scratched
- 92815×1part B · Front panel with doorctrl 048246vendor KIJSIRIDamaged
- 92815×1part H · Front panel (drawer)ctrl 048246vendor KIJSIRIDamaged
2025-04-01116048—·Winsome·KIANA SIMSUPSCompleted
- 92815×1part H · FRONT DRAWER PANEL ctrl 048184vendor KIJSIRI
- 92815×1part I · BACK PANEL DRAWER ctrl 048184vendor KIJSIRI
- 92815×2part J · SIDE PANEL DRAWER ctrl 048184vendor KIJSIRI
- 92815×1part L · KNOBctrl 048184vendor KIJSIRI
- 92815×1part N · BOLT KNOB ctrl 048184vendor KIJSIRI
- 92815×5part M · SCREW PHILLIPS ctrl 048184vendor KIJSIRI
2025-03-071158829944 AMAZON.COM SERVICES LLC·Winsome·Timmy MrachekUPSCompleted
The drawer of the nightstand does night fit in the compartment. The screws stripped the wood and it is defective. I would like a replacement drawer set sent to me as it would be easier than dealing with amazon's return process and I like the product.
- 92815×1part H · front panel drawer ctrl 048184vendor KIJSIRIDefective
- 92815×1part I · back panel drawer ctrl 048184vendor KIJSIRI
- 92815×2part J · side panel drawer ctrl 048184vendor KIJSIRI
- 92815×1part K · bottom board drawerctrl 048184vendor KIJSIRI
- 92815×8part M · screw phillips ctrl 048184vendor KIJSIRI
2025-02-241157889944 AMAZON.COM SERVICES LLC·Winsome·David W SwingleUPSCompleted
Espresso color
- 92815×1part B · Front panel with doorctrl 048184vendor KIJSIRIDefective
- 92815×1part H · Front panel drawerctrl 048184vendor KIJSIRIDefective
- 92815×1part I · Back Panel drawerctrl 048184vendor KIJSIRIDefective
2025-01-10115337—·Winsome·JULIE BARCUSUPSCompleted
- 92815×1part B · FRONT PANEL WITH DOOR ctrl KS-R13-047534vendor KIJSIRI
2025-01-10115343Amazon·Winsome·Ralph BallewUPSCompleted
- 92815×1part C · Back panelctrl 047534vendor KIJSIRIDamaged
2025-01-08115318—·Winsome·Benjamin TaylorUPSCompleted
- 92815×1part J · Side Panel Drawerctrl 047534vendor KIJSIRIMissing
2024-11-14114833Amazon·Winsome·Gwendolyn EdwardsUPSCompleted
- 92815×1part B · Front panel with doorctrl 047420vendor KIJSIRI
“Damaged”
2024-10-21114629Amazon·Winsome·Jo LevyUPSCompleted
Please confirm and ship a new front door panel asap otherwise I have to ask for a full refund from Amazon. Thx!
- 92815×1part B · Front panel with doorctrl 047420vendor KIJSIRI
“Damaged”
2024-10-16114597Amazon·Winsome·José portilloUPSCompleted
La pieza dañada es la tapa del cajón pequeño de la parte de arriba de la mesita
- 92815×1part H · Parte del frente cajón arribactrl 047420vendor KIJSIRI
“Damaged”
2024-10-15114581—·Winsome·PAUL BECKUPSCompleted
one chair is okay but another one is not possible to assemble as it don't have screw option
- 92815×1part B · FRONT PANEL WITH DOOR ctrl 047420vendor KIJSIRI
2024-10-14114561Amazon·Winsome·Venkat MedidiUPSCompleted
Item was delivered with broken or damaged parts.
- 92815×1part B · Front Panel With Doorctrl 047420vendor KIJSIRI
- 92815×2part J · Side Panel (Drawer)ctrl 047420vendor KIJSIRI
“damaged”
“damaged”
2024-10-11114556Amazon·Winsome·Nestor OrtizUPSCompleted
The drawer I received does not fit correctly. Despite building the drawer correctly, once I try to slide it in there is a gap at the bottom and the top hits the front of the cabinet before it fully slides in.
- 92815×1part H · Front Pane (Drawer)ctrl 047392vendor KIJSIRI
- 92815×1part I · Back Panel (Drawer)ctrl 047392vendor KIJSIRI
- 92815×2part J · Side Panel (Drawer)ctrl 047392vendor KIJSIRI
“defective”
“defective”
“defective”
2024-10-091145389802 WAYFAIR·Winsome·RAJAN SINGHUPSCompleted
- 92815×1part F · BASEctrl 047534vendor KIJSIRI
- 92815×1part B · FRONT PANEL WITH DOOR ctrl 047534vendor KIJSIRI
2024-09-251144369940 CYMAX·Winsome·ROB CHEMALYUSPSCompleted
- 92815×1part hardware · HARDWRE
“missing all hardware”
2024-08-26114213Amazon·Winsome·Dillon FishmanUPSCompleted
Wood disintegrated and would not hold the screw.
- 92815×1part A · Top Panelctrl 047415vendor KIJSIRI
“defective”
2024-08-16114154Amazon·Winsome·David SchienbergUSPSCompleted
Plus wooden plugs
- 92815×1part hardware · Hardwarectrl 047420vendor KIJSIRI
“null”
2024-07-29114004—·Winsome·DOTTI BENNETTUSPSCompleted
WE DID NOT RECEIVE ANY OF THE HARDWARE WHICH WOULD BE M 16 SCREWS N. 2 BOLTS O. 8 WOOD PLUGS L. 2 KNOBS.
- 92815×1part hardware · HARDWAREctrl 047415vendor KIJSIRI
“Did not receive hardware”
2024-07-18113916Amazon·Winsome·Lisa MillerUPSCompleted
- 92815×1part H · Front panel
“Inside wood material is cracked”
2024-07-09113836—·Winsome·Jessica HawleyUPSCompleted
- 92815×1part H · FRONT PANEL DRAWERctrl 047392vendor KIJSIRI
“BROKEN ON EDGE.”
2024-06-19113724—·Winsome·KISHORE RAOUPSCompleted
- 92815×1part J · SIDE PANEL DRAWER ctrl 047534vendor KIJSIRI
2024-06-17113708Wayfair·Winsome·Jimmy MansfieldUPSCompleted
- 92815×1part H · Front Panel Drawerctrl 047534vendor KIJSIRI
- 92815×1part I · Back Panel Drawerctrl 047534vendor KIJSIRI
“3 of 4 Screw holes won”
“Damaged, split”

▶Returns(under construction)from parthist · all reasons, not just CS-touched

Returns in window

Sold in window

8,021

Return rate

0.14%

Vs replacements

-47

fewer returns than replacements (open or no-return cases)

All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.