Replacements
synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
| SKU | Recent | Baseline/mo | vs Baseline |
|---|---|---|---|
| 18 | 3.0 | 2.0× | |
| 13 | 1.6 | 2.8× | |
| 12 | 2.0 | 2.0× | |
| 8 | 0.89 | 3.0× | |
| 8 | 1.4 | 1.8× |
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
| SKU | Control # | Vendor | Recent | Share | Baseline |
|---|---|---|---|---|---|
| 048584 | YUDSHENG CO., LTD. | 13 | 81% | 8 | |
| 048631 | S. KIJCHAI COMPANY LIMITED | 7 | 39% | 2 | |
| 048594 | YUDSHENG CO., LTD. | 7 | 78% | 5 | |
| 048643-SKCNEW | — | 7 | 39% | — | |
| 048819NEW | CHOKCHOKUL COMPANY LIMITED | 6 | 46% | — | |
| 048831-KSNEW | — | 6 | 46% | — | |
| 048766 | YUDSHENG CO., LTD. | 5 | 42% | 1 |
SKU
25 replacement items in window — 3.09% of 809 units sold across 13 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top control numbers in window
Replacement requestsindividual records from CS, with damage photos
21 records- 2026-05-181184119802 WAYFAIR, LLC·Winsome·Diane SchaubachUPSCompleted
- 94140×1part AB1 · DrawerDamaged
“2" crack. please ship by 5/22/26.” - 2026-01-191178539936 HOME DEPOT SUPPLY·Winsome·Cassie LagorioUPSCompleted
- 94140×1part AB1 · Drawerctrl 048539vendor BANGKOKMASDamaged
- 2025-12-19117600—·Winsome·PATRI NALIPINSKIUPSCompleted
- 94140×1part A1 · TABLETOP ctrl 047920-R1-BMWvendor BANGKOKMAS
- 2025-11-101173112880 OVERSTOCK.COM INC.·Winsome·Ann FoxUSPSCompleted
- 94140×1part hardware · HARDWARE ctrl R1-048539-BMWvendor BANGKOKMAS
- 2025-09-091169759802 WAYFAIR, LLC·Winsome·Mudassar ChaudhryUPSCompleted
- 94140×1part AB1 · DRAWER
- 2025-09-081169573150 MACY'S ACCOUNTS PAYABLE·Winsome·Connie TurnerUPSCompletedScratched shelf on the top, sides and under the shelf.
- 94140×1part B1 · Shelfctrl 048539vendor BANGKOKMASDefective
- 2025-06-09116421—·Winsome·DIANN JONESUPSCompleted
- 94140×1part AB1 · DRAWER ctrl R1-047617-BMWvendor BANGKOKMAS
- 2025-03-27116022—·Winsome·FIRST BAPTIST CHURCH MATT MCCRAWUPSCompleted
- 94140×1part C1 · FRONT LEFT/REAR RIGHT ctrl R1-047617-BMWvendor BANGKOKMAS
- 2025-03-171159435341 OJCOMMERCE, LLC·Winsome·Barclay, StephanieUPSCompleted
- 94140×1part A1 · Tabletopctrl 047617vendor BANGKOKMASDamaged
- 2025-03-031158399944 AMAZON.COM SERVICES LLC·Winsome·Ron WilsonUPSCompletedLove the table, but one leg was damaged. Thank you.
- 94140×1part C1 · Leg: Front-Left/Rear-Rightctrl 047920vendor BANGKOKMASDamaged
- 2025-01-301155843150 MACY'S ACCOUNTS PAYABLE·Winsome·Penny IgielskiUPSCompletedI received this coffee table today after waiting 10 days, January 30, 2025. Super disappointed one corner of the table top is caved in, (very noticeable and unacceptable). But alas, very encouraged to find your information enclosed to be able to replace damaged parts. Please send me a new table top ASAP. Thank you, Penny Igielski
- 94140×1part A1 · Table topctrl 047920vendor BANGKOKMASDamaged
- 2025-01-081153219802 WAYFAIR, LLC·Winsome·Michael PlummerUPSCompleted
- 94140×1part B1 · LOWER SHELF ctrl 047920vendor BANGKOKMAS
- 2025-01-061152953150 MACY'S ACCOUNTS PAYABLE·Winsome·Tom RobertsUPSCompleted“Gouged on side of top”“Drawer cannot be removed from original set.”
- 2024-12-231151419779 TARGET.COM·Winsome·KEVIN LIPTROTUSPSCompletedALTHO PURCHASED 10/01/24, I JUST OPENED BOX 12/22/24, AS I WAS WAITING FOR CARPET INSTALLATION. I HOPE YOU COULD MAKE AN EXCEPTION HERE. THANK YOU.
- 2024-12-161150673150 MACY'S ACCOUNTS PAYABLE·Winsome·Ekaterina LioutikovaUPSCompletedDrawer has missing screws and physical damage.
- 94140×1part AB1 · Drawerctrl 047617vendor BANGKOKMASDamaged
- 2024-12-111150399802 WAYFAIR, LLC·Winsome·Clifford DukatzUPSCompletedtop is scratched and had chips in it
- 94140×1part A1 · TABLE ctrl 047920vendor BANGKOKMASDamaged
- 2024-11-141148409802 WAYFAIR, LLC·Winsome·SHARON YARGERUPSCompletedI of the tables is defective and too wobbly to use
- 94140×1part A1 · TOP ctrl 047617vendor BANGKOKMAS
“ORG REQ 114700 top arrived damaged please add more packaging” - 2024-10-281147009802 WAYFAIR·Winsome·SHARON YARGERUPSCompletedThe wood dowel hole and the screw hole are reversed and cannot be connected to the side part
- 94140×1part A1 · TABLE TOP ctrl 047617vendor BANGKOKMASDefective
- 2024-09-25114441—·Winsome·JAMES DERICOUSPSCompleted
- 94140×5part E1 · KNOBctrl 044195vendor BANGKOKMAS
“PP - 005144946 - OK” - 2024-08-28114253Amazon·Winsome·Grace PerryUPSCompletedBottom part of front side under drawer is cracked through. I have a photo if you need proof. It was just delivered today.“damaged”“missing”
- 2024-08-12114118—·Winsome·PRATIK BISWASUSPSCompleted
- 94140×1part hardware · HARDWARE ctrl 047617vendor BANGKOKMAS
“Missing H1 Tension Ring x2; I1 Metal Washer x2”
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
7
Sold in window
809
Return rate
0.87%
Vs replacements
-18
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.