Replacements

synced May 21, 2:57 PM

Spiking SKUs

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

SKU	Recent	Baseline/mo	vs Baseline
20633	18	3.0	2.0×
94084	13	1.6	2.8×
40524	12	2.0	2.0×
16577	8	0.89	3.0×
94427	8	1.4	1.8×

Regressing vendors

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).

Hot control numbers

Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)

SKU	Control #	Vendor	Recent	Share	Baseline
94828	048584	YUDSHENG CO., LTD.	13	81%	8
20633	048631	S. KIJCHAI COMPANY LIMITED	7	39%	2
42820	048594	YUDSHENG CO., LTD.	7	78%	5
20633	048643-SKCNEW	—	7	39%	—
94594	048819NEW	CHOKCHOKUL COMPANY LIMITED	6	46%	—
94084	048831-KSNEW	—	6	46%	—
33517	048766	YUDSHENG CO., LTD.	5	42%	1

SKU

94147×

Business unit

WIN WBC WBK All

Window

6 months 12 months 2 years

Stack by

None SKU Loc Vendor Control #Reason

21 replacement items in window — 9.42% of 223 units sold across 10 buckets.

Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.

Top SKUs in window

SKU	Items
94147	21

Replacement requestsindividual records from CS, with damage photos

13 records

2026-03-171181882363 BISON COMMERCE·Winsome·David VargasUPSCompleted
- 94147×1part B · Left Panelctrl 043628vendor JCINSPIDamaged
- 94147×1part I · Bottom Panelctrl 043628vendor JCINSPIDamaged
2026-02-041179889944·Winsome·Philip E. PoseyUPSCompleted
The bottom of the right panel was broken off and cannot be used.
- 94147×1part N · Right Panelctrl 043628vendor JCINSPIDamaged
- 94147×2part U · Cam Lockctrl 043628vendor JCINSPIMissing
2025-11-061173039802 WAYFAIR, LLC·Winsome·Luan WhiteUPSCompleted
- 94147×1part R · BOTTOM BOARD LARGE
2025-09-12117001—·Winsome·DAVID VARGASUPSCompleted
- 94147×1part A · DESKTOP ctrl 043628-10-122vendor JCINSPI
- 94147×1part O · LEFT PANEL ctrl 043628-10-122vendor JCINSPI
2025-09-031169393320 LOWES USA·Winsome·Dinesh SurtiUPSCompleted
- 94147×1part D · Right Panel - Upper rail onlyctrl 043628vendor JCINSPIDamaged
2025-08-261169023320 LOWES USA·Winsome·Dinesh SurtiUPSCompleted
- 94147×1part D · Right Panelctrl 043628vendor JCINSPI
- 94147×1part N · Right Panel Drawerctrl 043628vendor JCINSPI
2025-08-081167929802 WAYFAIR, LLC·Winsome·Milton RichardsonUSPSCompleted
- 94147×2part T · DOOR HINGEctrl 04362810122Damaged
- 94147×3part U · CAM LOCKctrl 04362810122Missing
- 94147×3part V · CAM LOCK SCREWctrl 04362810122Missing
pdf
2025-06-101164389802 WAYFAIR, LLC·Winsome·SARA VILLEMUREUSPSCompleted
- 94147×4part Y · BOLT ctrl 043628-10-122vendor JCINSPI
2024-10-29114713—·Winsome·Riley DriskillUSPSCompleted
Broken
- 94147×1part hardware · Hardware Packetctrl 043628vendor JCINSPI
“PP - 005157900 - OK”
2024-08-131141335341 OJ Commerce·Winsome·Frank AnnerinoUSPSCompleted
- 94147×5part U · Cam Lock
“Cam locks broke when desk was moved.”
2024-07-041138139802 WAYFAIR, LLC·Winsome·Susan BerryUPSCompleted
- 94147×1part F · Back boardctrl 043628vendor JCINSPI
“Missing on arrival”
2024-07-021138031764 KOHLS·Winsome·Richard LovellUPSCompleted
- 94147×1part A · TOPctrl 043628vendor JCINSPI
- 94147×1part E · BACK PANELctrl 043628vendor JCINSPI
“PART WAS FOUND TO BE WARPED.”
“FOUND TO BE MISSING AFTER GETTING HARDWARE TO ASSEMBLE.”
2024-06-24113752Kohl's·Winsome·Richard LovellUPSCompleted
- 94147×1part N · Right Panel with Trackctrl 043628vendor JCINSPI
- 94147×1part T X U Y V Z W · Hardware Kit Completectrl 043628vendor JCINSPI
“Wood is split and cracked along insert groove”
“All Hardware was missing.”

▶Returns(under construction)from parthist · all reasons, not just CS-touched

Returns in window

Sold in window

223

Return rate

1.79%

Vs replacements

-17

fewer returns than replacements (open or no-return cases)

All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.