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Replacements

synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
SKURecentBaseline/movs Baseline
20633
20633
183.02.0×
94084
94084
131.62.8×
40524
40524
122.02.0×
16577
16577
80.893.0×
94427
94427
81.41.8×
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
SKUControl #VendorRecentShareBaseline
94828
94828
048584YUDSHENG CO., LTD.1381%8
20633
20633
048631S. KIJCHAI COMPANY LIMITED739%2
42820
42820
048594YUDSHENG CO., LTD.778%5
20633
20633
048643-SKCNEW—739%—
94594
94594
048819NEWCHOKCHOKUL COMPANY LIMITED646%—
94084
94084
048831-KSNEW—646%—
33517
33517
048766YUDSHENG CO., LTD.542%1
SKU
94215×
Business unit
WINWBCWBKAll
Window
6 months12 months2 years
Stack by
NoneSKULocVendorControl #Reason
83 replacement items in window — 0.844% of 9,838 units sold across 18 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
SKUItems
94215
94215
83
Replacement requestsindividual records from CS, with damage photos
showing 50 of 59
  • 2026-05-071183889779 TARGET.COM·Winsome·Stacy VallelyUPSCompleted
    Accent Table #1 has a dark spot on cabinet door Accent Table #2 has a blemish on the right side cabinet front
    • 94215
      94215
      ×2part B · Front Panel With Doorctrl 048115vendor KIJSIRIDefective
    • 94215
      94215
      ×1part E · Lower Cross Barctrl 048115vendor KIJSIRIDefective
    • 94215
      94215
      ×1part M · Screw (Phillips)ctrl 048115vendor KIJSIRIMissing
    • 94215
      94215
      ×1part D · Cross Bar/Drawer Trackctrl 048115vendor KIJSIRIDefective
  • 2026-01-191178579936 HOME DEPOT SUPPLY·Winsome·Martha CrumpUPSCompleted
    • 94215
      94215
      ×1part C · Back Panelctrl 13048115Damaged
    • 94215
      94215
      ×2part D · Crossbarctrl 13048115Damaged
  • 2026-01-121177949779 TARGET.COM·Winsome·Mike LooseUPSCompleted
    The front panel with door has chips on the edge. It also has some spots where the finish was not applied properly. The front panel of the drawer is the wrong color. The attached photo will verify these issues. There is a flaw on the front edge of the top but I believe I can reverse the top as the back side looks okay.
    • 94215
      94215
      ×1part H · Front Panel (Drawer)ctrl 047784vendor KIJSIRI
    • 94215
      94215
      ×1part B · Front Panel With Doorctrl 047784vendor KIJSIRIDamaged
  • 2026-01-12117799—·Winsome·MARY RIORDANUPSCompleted
    • 94215
      94215
      ×2part E · LOWER CROSS BAR ctrl KS-R13-047784vendor KIJSIRI
  • 2026-01-061177441764 KOHLS.COM·Winsome·Debbie SmithUPSCompleted
    I ordered two nightstands from Kohl's on December 1, 2025. The first one we put together is fine, but when we opened the second box we saw the front panel with door was broken. Please replace this for us. We really like the product. Thank you.
    • 94215
      94215
      ×1part B · Front Panel With Doorctrl 047784vendor KIJSIRIDamaged
  • 2025-11-17117360Amazon·Winsome·Thomas CarpenterUSPSCompleted
    Wood plug/ dark brown not in box. Box was undamaged. All other pieces are and I have assembled and looks good. Just need plugs to cover holes.
    • 94215
      94215
      ×5part O · woodplugctrl 047784vendor KIJSIRIMissing
  • 2025-11-12117335—·Winsome·BRENDA COTEUPSCompleted
    • 94215
      94215
      ×2part J · SIDE PANEL DRAWER ctrl KS-R13-047784vendor KIJSIRI
  • 2025-09-30117089—·Winsome·NextGen Assistive Technology, Inc.UPSCompleted
    • 94215
      94215
      ×1part B · Front Panel w/doorctrl 044265vendor KIJSIRI
  • 2025-09-11116999Amazon·Winsome·Mary Ann FinkUPSCompleted
    I tried this 3 weeks ago. Two weeks ago the phone was hooked lo a fax I got through to someone who said send the details to the replacement email. I did. I.have not heard anything from you. I need this replaced
    • 94215
      94215
      ×1part B · Front panel with doorctrl 048102-KS-DIvendor KIJSIRIDamaged
  • 2025-08-211168699779 TARGET.COM·Winsome·Diana FisherUSPSCompleted
    • 94215
      94215
      ×1part L · Knob
    “Threading is damaged. Cannot get screw to go in.”
  • 2025-08-19116858—·Winsome·KATHY BOUCHERUPSCompleted
    • 94215
      94215
      ×1part J · SIDE PANEL DRAWER ctrl KS-R13-048475vendor KIJSIRI
  • 2025-07-221166869779 TARGET.COM·Winsome·Jia LiUSPSCompleted
    • 94215
      94215
      ×2part L · Knob Bouton Perillactrl KS-R13Missing
    • 94215
      94215
      ×16part M · Screw (Phillips) Vis (Phillips) Tornillo (Phillips)ctrl KS-R13Missing
    • 94215
      94215
      ×2part N · Bolt Cheville Tornilloctrl KS-R13Missing
    • 94215
      94215
      ×8part O · Wood Plug Bouchon en bois Tapon de maderactrl KS-R13Missing
  • 2025-06-30116540Amazon·Winsome·Lori DayUPSCompleted
    I received this as a gift. The top panel has damage to the slots that make it impossible to attach the back with the screw.
    • 94215
      94215
      ×1part A · Top Panelctrl 048476vendor KIJSIRIDamaged
  • 2025-06-23116505—·Winsome·Tami BealeUSPSCompleted
    • 94215
      94215
      ×1part hardware · Hardware Packetctrl 048476-DIvendor KIJSIRIMissing
    “Knobs and hardware missing.”
  • 2025-06-231165089936 HOME DEPOT SUPPLY·Winsome·Gaylene Renee PryseUSPSCompleted
    The screws won't hold it together
    • 94215
      94215
      ×16part M · Screw Phillipsctrl 048285vendor KIJSIRIDefective
  • 2025-06-191164929936 HOME DEPOT SUPPLY·Winsome·Michelle SouthamUPSCompleted
    • 94215
      94215
      ×1part F · Basectrl 048285vendor KIJSIRIDamaged
  • 2025-06-16116462OJCOMMERCE, LLC·Winsome·RJ MADILLUPSCompleted
    • 94215
      94215
      ×1part B · FRONT PANEL WITH DOOR ctrl R13-048285vendor KIJSIRI
  • 2025-05-19116312Amazon·Winsome·Taylor TrapaniCompleted
    Missing one knob and accompanying screw. Part L **consumer emailed 5/20 confirming they found the missing pieces**
    • 94215
      94215
      ×1part L · Knobctrl 048024vendor KIJSIRIMissing
    • 94215
      94215
      ×1part N · Boltctrl 048024vendor KIJSIRIMissing
  • 2025-03-171159269944 AMAZON.COM SERVICES LLC·Winsome·Zoe CollierUPSCompleted
    wood cored out, cant screw in at all
    • 94215
      94215
      ×1part E · Lower Cross Barctrl 047790vendor KIJSIRIDefective
  • 2025-03-17115936—·Winsome·RICK CASEYUPSCompleted
    • 94215
      94215
      ×1part H · FRONT PANEL DRAWER ctrl KS-R13-047784vendor KIJSIRI
  • 2025-03-101158949944 AMAZON.COM SERVICES LLC·Winsome·Daniel L. SteinmanUPSCompleted
    The unit I received was obviously a damaged unit that had already been returned to Amazon. I have listed the parts that were damaged. I have provided three pictures, but realize that several of them are part of the Front Panel With Door (B).
    • 94215
      94215
      ×1part D · Cross Bar/Drawer trackctrl 048102vendor KIJSIRIDamaged
    • 94215
      94215
      ×1part B · Front Panel With Doorctrl 048102vendor KIJSIRIDamaged
    • 94215
      94215
      ×1part L · Knobctrl 048102vendor KIJSIRIMissing
    • 94215
      94215
      ×1part N · Boltctrl 048102vendor KIJSIRIMissing
  • 2025-03-10115908—·Winsome·Selina WhatleyUPSCompleted
    • 94215
      94215
      ×1part D · Cross Bar/Drawer TrackMissing
    “PP - 005219575 - OK”
  • 2025-02-26115817—·Winsome·Jennifer DuncanUPSCompleted
    • 94215
      94215
      ×1part B · Front Panel w/doorctrl 047430vendor KIJSIRIDamaged
    “broken”
  • 2025-02-17115724Amazon·Winsome·Melissa ConnollyUSPSCompleted
    Control number is KS-R13-048102-DI-KS Only able to input numbers in field above
    • 94215
      94215
      ×1part hardware · hardwarectrl 048102vendor KIJSIRIMissing
  • 2025-02-05115634Amazon·Winsome·Shyla GeckUPSCompleted
    • 94215
      94215
      ×1part B · Front panel with doorctrl 047471vendor KIJSIRIDamaged
  • 2025-01-30115578Amazon·Winsome·Melanie HilerUPSCompleted
    Like the table, but it doesn't look good with the drawer fronts don't match.
    • 94215
      94215
      ×1part H · Front Panel (Drawer)ctrl 048050vendor KIJSIRIWrong color
    • 94215
      94215
      ×1part B · Front Panel with Doorctrl 048050vendor KIJSIRIWrong color
  • 2025-01-241155203680 NEXTGEN ASSISTIVE TECHNOLOGY·Winsome·NextGen Assistive Technology, Inc.UPSCompleted
    • 94215
      94215
      ×8part A · Topctrl 043866vendor KIJSIRIMissing
    “PP - 005204823 - OK”
  • 2025-01-17115436—·Winsome·CAITLIN BERNARDUPSCompleted
    • 94215
      94215
      ×1part B · FRONT PANEL WITH DOOR ctrl KS-R13-047790-DIvendor KIJSIRI
  • 2025-01-101153529936 HOME DEPOT SUPPLY·Winsome·Trent BusenitzUSPSCompleted
    The wood plugs are too big for the screw holes they're supposed to fill.
    • 94215
      94215
      ×8part O · Wood Plugctrl 048115vendor KIJSIRIDefective
  • 2025-01-061152589944 AMAZON.COM SERVICES LLC·Winsome·JUDY DEANUPSCompleted
    • 94215
      94215
      ×1part A · TOP PANEL ctrl KS-R13-047430vendor KIJSIRIDefective
  • 2024-12-30115222Amazon·Winsome·Renee HendersonUPSCompleted
    Received this as a Christmas gift. Started to put it together but there is a huge Crack in Part B.
    • 94215
      94215
      ×1part B · Front Panel with Doorctrl 047790vendor KIJSIRIDamaged
  • 2024-12-231151409944 AMAZON.COM SERVICES LLC·Winsome·Melissa IrvinUPSCompleted
    Missing side drawer and one pegged brace from one stand.
    • 94215
      94215
      ×1part D · Cross bar/drawer trackctrl 048115vendor KIJSIRIMissing
    • 94215
      94215
      ×1part J · Side panel drawerctrl 048115vendor KIJSIRIMissing
  • 2024-12-18115106—·Winsome·BARBARA J BELLUSPSCompleted
    • 94215
      94215
      ×1part hardware · HARDWARE ctrl R12-046961-DI-KSvendor KIJSIRI
  • 2024-12-021149629944 AMAZON.COM SERVICES LLC·Winsome·J P DiGregorioUPSCompleted
    This is the second Accent Table that we have received. The initial order was broken in the exact same way on the same part. This is the replacement order for that broken part.
    • 94215
      94215
      ×1part B · Front Panel with Doorctrl 046961vendor KIJSIRIDamaged
  • 2024-11-22114904Amazon·Winsome·Tim HolmesUSPSCompleted
    Received as a gift that was purchase more than sixty days ago. Is it possible to purchase one assembly parts kit.
    • 94215
      94215
      ×1part hardware · Hardwarectrl KS-R13Missing
  • 2024-11-201148919944 AMAZON.COM SERVICES LLC·Winsome·Al RommalUPSCompleted
    The piece is cracked where the hinge for the top of door attaches
    • 94215
      94215
      ×1part B · Front Panel with doorctrl 047430vendor KIJSIRIDamaged
  • 2024-11-19114880—·Winsome·Selina WhatleyUPSCompleted
    • 94215
      94215
      ×1part D · Crossbar
    “PP - 005167720 - OK”
  • 2024-11-05114770—·Winsome·HOPE TROTTIERUPSCompleted
    • 94215
      94215
      ×1part C · BACK PANEL ctrl 047471vendor KIJSIRI
  • 2024-11-041147403680 004994417·Winsome·NextGen Assistive Technology, Inc.UPSCompleted
    Purchased from Amazon under the name of Eileen Intano (same address).
    • 94215
      94215
      ×1part A · TOP ctrl 047430vendor KIJSIRI
  • 2024-10-311147279944 AMAZON.COM SERVICES LLC·Winsome·CHERYL BESTUPSCompleted
    Purchased from Amazon under the name of Eileen Intano (same address).
    • 94215
      94215
      ×1part B · FRONT PANEL WITH DOOR ctrl 047430vendor KIJSIRI
  • 2024-10-15114584Amazon·Winsome·Mark BibbyUPSCompleted
    • 94215
      94215
      ×1part B · Front panel with doorctrl 047471vendor KIJSIRI
    “Damaged”
  • 2024-10-151145943680 NEXTGEN·Winsome·NextGen Assistive Technology, Inc.UPSCompleted
    The drawer that came with table was assemble but had a crack would like a replacement for the drawer as it arrived defective. Thank you If a picture of the drawers is needed for reference I can email one just let me know!
    • 94215
      94215
      ×1part A · TOP PANEL ctrl 047430vendor KIJSIRI
  • 2024-10-01114477—·Winsome·NEXTGEN ASSISTIVE TECHNOLOGY INCUPSCompleted
    • 94215
      94215
      ×1part B · FRONT PANEL WITH DOOR ctrl 047430vendor KIJSIRI
  • 2024-09-17114401Amazon·Winsome·Ludivina AmayaUPSCompleted
    I couldn't find the drawer parts, I may missed the parts when we moved stuff, I'm not sure when happened
    • 94215
      94215
      ×1part H · Front panel drawerctrl 047790vendor KIJSIRI
    • 94215
      94215
      ×1part I · Back panel drawerctrl 047790vendor KIJSIRI
    • 94215
      94215
      ×2part J · Side panel drawerctrl 047790vendor KIJSIRI
    • 94215
      94215
      ×1part K · bottom panel drawerctrl 047790vendor KIJSIRI
    • 94215
      94215
      ×1part L · knobctrl 047790vendor KIJSIRI
    • 94215
      94215
      ×8part M · screw phillips ctrl 047790vendor KIJSIRI
    “missing”
    “missing”
    “missing”
    “missing”
    “missing”
    “missing”
  • 2024-09-09114326—·Winsome·Stephanie Zaborac-ReedUPSCompleted
    • 94215
      94215
      ×2part B · Front Panel w/Doorctrl 047471vendor KIJSIRI
    “Both units had the panels damaged above the door.”
  • 2024-09-04114299Amazon·Winsome·CHERYL ToenyanUSPSCompleted
    Did not receive screws, knobs with bolts and wood plugs for one table.
    • 94215
      94215
      ×1part hardware · Hardware Packetctrl 047790vendor KIJSIRI
    “Missing.”
  • 2024-09-03114270—·Winsome·Cindi LaymanUPSCompleted
    • 94215
      94215
      ×1part A · Top Panelctrl 047790vendor KIJSIRI
    • 94215
      94215
      ×1part B · Front Panel w/Doorctrl 047790vendor KIJSIRI
    • 94215
      94215
      ×1part D · Crossbar/Drawer Trackctrl 047790vendor KIJSIRI
    “One of the slots for the side panels were broken.”
    “Broken between the drawer and door.”
    “Dowel was broken.”
  • 2024-08-26114231—·Winsome·VALENTINA ITURRIAGAUPSCompleted
    • 94215
      94215
      ×1part hardware · Hardware ctrl 047430vendor KIJSIRI
    • 94215
      94215
      ×1part F · Basectrl 047430vendor KIJSIRI
    • 94215
      94215
      ×1part K · Bottom Board Drawer ctrl 047430vendor KIJSIRI
  • 2024-08-20114181Amazon·Winsome·Tim StrykerUPSCompleted
    • 94215
      94215
      ×1part B · FRONT PANEL WITH DOORctrl 047503vendor KIJSIRI
    “damaged”
  • 2024-08-19114163Amazon·Winsome·Sydney KozyrevUSPSCompleted
    • 94215
      94215
      ×2part M · Screw (Phillips)
    “missing”
Showing the 50 most recent. Tighten the SKU or window filter to narrow further.
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
19
Sold in window
9,838
Return rate
0.19%
Vs replacements
-64
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.