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Replacements

synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
SKURecentBaseline/movs Baseline
20633
20633
183.02.0×
94084
94084
131.62.8×
40524
40524
122.02.0×
16577
16577
80.893.0×
94427
94427
81.41.8×
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
SKUControl #VendorRecentShareBaseline
94828
94828
048584YUDSHENG CO., LTD.1381%8
20633
20633
048631S. KIJCHAI COMPANY LIMITED739%2
42820
42820
048594YUDSHENG CO., LTD.778%5
20633
20633
048643-SKCNEW—739%—
94594
94594
048819NEWCHOKCHOKUL COMPANY LIMITED646%—
94084
94084
048831-KSNEW—646%—
33517
33517
048766YUDSHENG CO., LTD.542%1
SKU
Business unit
WINWBCWBKAll
Window
6 months12 months2 years
Stack by
NoneSKULocVendorControl #Reason
6,069 replacement items in window — 0.777% of 781,131 units sold across 24 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
SKUItems
82027
82027
144
94594
94594
138
10633
10633
128
33517
33517
125
10519
10519
118
94828
94828
104
94577
94577
96
23620
23620
96
40524
40524
90
20633
20633
86
20315
20315
86
94215
94215
83
94339
94339
76
34232
34232
73
23330
23330
72
83520
83520
72
94232
94232
66
23720
23720
64
92517
92517
62
94022
94022
62
94517
94517
60
92815
92815
58
20519
20519
57
10792
10792
57
33720
33720
55
Replacement requestsindividual records from CS, with damage photos
showing 50 of 4,491
  • 2026-05-201184362363 BISON COMMERCE·Winsome·Carol SessaOpen
    • 94594
      94594
      ×1part hardware · Hardware PacketMissing
  • 2026-05-20118437—·Winsome·Michelle AskinOpen
    • 40643
      ×1part A1 · Top Panelctrl 048820vendor SKC
  • 2026-05-201184382363 BISON COMMERCE·Winsome·David A HelinOpen
    • 40524
      40524
      ×1part II · Snack TableDamaged
  • 2026-05-191184181764 KOHLS.COM·Winsome·Paula JandtUPSCompleted
    The black piece to hold the roller in on the bottom is missing
    • 33720
      33720
      ×1part E1 · Front Postctrl 048062vendor EASTCOASTDefective
  • 2026-05-191184191764 KOHLS.COM·Winsome·Emma ZarrellaOpen
    • 34232
      34232
      ×1part D1 · Leg (Right)ctrl 048812vendor HUTSMissing
  • 2026-05-191184209936 HOME DEPOT SUPPLY·Winsome·Maureen BentonUSPSCompleted
    I must have lost it in the move, I'm so sad cause I want to set up my new table! Please help!
    • 94942
      ×1part Hardware · Hardwarectrl 048314vendor HUTSMissing
  • 2026-05-191184224018 PERPAY INC·Winsome·Seiffert WayneUSPSCompleted
    Did not have any hardware except 5 wheels
    • 20719
      ×1part Hardware · Hardwarectrl 048692vendor SKCMissing
  • 2026-05-191184239944 AMAZON.COM SERVICES LLC·Winsome·Patrice FlemingOpen
    I received the 4 trays but no stand.
    • 94594
      94594
      ×1part Stand · Standctrl 048819vendor CHOKCHOKULMissing
  • 2026-05-191184241764 KOHLS.COM·Winsome·Beth ConteUPSCompleted
    Cracked along its length x 2
    • 53837
      ×2part E · Lower Cross Barctrl 048768vendor HUTSDamaged
  • 2026-05-19118425Amazon·Winsome·Harold B NaumannUSPSCompleted
    . The box for the hardware is there but there is nothing in the box and nothing in the packing. I need this table so if you could please rush the replacement hardware I would appreciate it it
    • 53036
      ×1part Hardware · Hardwarectrl 048627vendor KIJSIRI
  • 2026-05-191184269936 HOME DEPOT SUPPLY·Winsome·Marc NeedlemanOpen
    • 83644
      ×1part E · Cutting Boardctrl 048805vendor YUDSHENGMissing
    • 83644
      ×2part R · Locking Wheelctrl 048805vendor YUDSHENGMissing
    • 83644
      ×2part S · Wheel Roulettectrl 048805vendor YUDSHENGMissing
  • 2026-05-191184279936 HOME DEPOT SUPPLY·Winsome·Juan HerrerosOpen
    The vertical post was broken.
    • 40524
      40524
      ×1part AA · Vertical Postctrl 048902vendor YUDSHENGDefective
  • 2026-05-19118428amazon·Winsome·gina downesUSPSCompleted
    rceived as gift
    • 94084
      94084
      ×1part Hardware · Hardwarectrl 047322vendor KIJSIRI
  • 2026-05-191184299944 AMAZON.COM SERVICES LLC·Winsome·Rebecca J. CarlsonSent to Warehouse
    Thank you for your help! We only received enough cross bars for one chair so please send another set so we can complete our chairs.
    • 34232
      34232
      ×2part E1 · upper cross barctrl 048812vendor HUTSMissing
    • 34232
      34232
      ×3part F1 · lower cross barctrl 048812vendor HUTSMissing
  • 2026-05-191184309944 AMAZON.COM SERVICES LLC·Winsome·Cori RuddOpen
    After assembling the cabinet, the drawer would not properly slide in evenly and got bent and damaged after multiple attempts. Please send one full set (both sides of the drawer). I don't know the control number or the part letter since it was attached. Middle drawer slides. We purchased the white cabinet after inquiring that the black was discontinued so I painted the white one black. It is the same cabinet that was ordered. I did not remove the hardware for painting.
    • 10321
      ×2part Slides · Middle drawer slidesctrl 1Damaged
  • 2026-05-191184319944 AMAZON.COM SERVICES LLC·Winsome·Jeannine DeWaldUSPSCompleted
    • 10632
      ×2part HH · Cam lock screw (short)ctrl 048515vendor SKCMissing
  • 2026-05-191184321764 KOHLS.COM·Winsome·Joyce PerezUPSCompleted
    • 82115
      ×1part A1 · Top Panelctrl 044226vendor KIJSIRIDamaged
  • 2026-05-191184339936 HOME DEPOT SUPPLY·Winsome·Alan KirkendallOpen
    • 88577
      ×1part CC · Basectrl 048332vendor CH.AUTOMissing
  • 2026-05-191184341764 KOHLS.COM·Winsome·MEGAN BOBISHUPSCompleted
    • 20633
      20633
      ×1part L · Back Panel Drawerctrl 048631vendor SKC
  • 2026-05-19118435—·Winsome·Dave TrumbleUSPSCompleted
    • 53274
      ×1part hardware · Hardware Packetctrl 048623vendor HUTSMissing
  • 2026-05-181184119802 WAYFAIR, LLC·Winsome·Diane SchaubachUPSCompleted
    • 94140
      ×1part AB1 · DrawerDamaged
    “2" crack. please ship by 5/22/26.”
  • 2026-05-181184121764 KOHLS.COM·Winsome·Leta MoranUPSCompleted
    • 94245
      ×1part A · Backrestctrl 048262vendor HUTSDamaged
  • 2026-05-181184132363 BISON COMMERCE·Winsome·Jacqueline BradleyUPSCompleted
    Wood dowel came bent and damaged. Tried to extract dowel but it fell apart and broke off in shelf
    • 92514
      ×1part E · Shelf with wood dowelsctrl 048452vendor YUDSHENGDamaged
  • 2026-05-181184149936 HOME DEPOT SUPPLY·Winsome·Cathy NasenbenyUPSCompleted
    • 20036
      ×1part A · Tabletopctrl 047397vendor HUTSDamaged
  • 2026-05-181184159779 TARGET.COM·Winsome·Anita ShyamUPSCompleted
    • 93329
      ×1part A · Seatctrl 046222vendor JCINSPIDefective
    “Dented”
  • 2026-05-18118416—·Winsome·Donna HicksUPSCompleted
    • 42820
      42820
      ×1part B1 · Serving Trayctrl 048594vendor YUDSHENGDamaged
    • 42820
      42820
      ×1part C1 · Tray Holderctrl 048594vendor YUDSHENGDamaged
    • 42820
      42820
      ×1part D1 · Vertical Postctrl 048594vendor YUDSHENG
    • 42820
      42820
      ×1part E1 · Basectrl 048594vendor YUDSHENGDamaged
    • 42820
      42820
      ×4part K1 · Phillips Screwsctrl 048594vendor YUDSHENGMissing
    “Broken”
  • 2026-05-18118417—·Winsome·Fripp Island ResortUSPSCompleted
    • 23330
      23330
      ×3part N1 · Wheel
    • 23330
      23330
      ×2part N2 · Locking Wheel
    “PP - 005385894 - OK. 1.5" Posts”
    “PP - 005385894 - OK. 1.5" Posts”
  • 2026-05-15118408—·Winsome·Kathy BantaUSPSCompleted
    • 82027
      82027
      ×1part N1 · Wheel
    “PP - 005387033 - OK”
  • 2026-05-151184092363 BISON COMMERCE·Winsome·Tiara CatchingsUPSCompleted
    • 39330
      ×1part I · Drop Leaf Topctrl 048906vendor YUDSHENGDamaged
    “chipped.”
  • 2026-05-15118410—·Winsome·Jen and Cedar Finkle-WeaverUPSCompleted
    • 34232
      34232
      ×1part C1 · Left Legctrl 048812vendor HUTSDamaged
    “cracked”
  • 2026-05-14118405Amazon·Winsome·Danny CoyleUPSCompleted
    Please send asap. Renters checking in soon. Thank you!!!
    • 94844
      ×1part A · Table topctrl 048634vendor HUTSDamaged
  • 2026-05-141184061750 AMAZON.COM DROP SHIP·Winsome·Camille D OwensUSPSCompleted
    • 94339
      94339
      ×3part X · Loop Handlectrl 048807vendor SKCDefective
    “rec'd wrong pieces”
  • 2026-05-141184072363 BISON COMMERCE·Winsome·Robert AlmenUPSCompleted
    • 16577
      16577
      ×1part AA · Snack TableDamaged
    “cracked/split”
  • 2026-05-131184043000 WALMART.COM DSV·Winsome·Lora PolaskyUSPSCompleted
    • 20633
      20633
      ×10part BB · Gussetctrl 048631vendor SKCMissing
    • 20633
      20633
      ×16part CC · Large Wood Dowelsctrl 048631vendor SKCMissing
    • 20633
      20633
      ×10part DD · Small Wood Dowelctrl 048631vendor SKCMissing
    • 20633
      20633
      ×1part OO · Door Stopperctrl 048631vendor SKCMissing
  • 2026-05-121183993000 WALMART.COM DSV·Winsome·Chad ZsoldosUSPSCompleted
    One of the small cam locks defective
    • 20792
      ×1part GG · Small cam lockctrl 047685vendor EASTCOASTDefective
  • 2026-05-121184009944 AMAZON.COM SERVICES LLC·Winsome·Enrique GondarUSPSCompleted
    • 94594
      94594
      ×3part GG · Hex Screwctrl 048732vendor CHOKCHOKULMissing
  • 2026-05-12118401Amazon·Winsome·Paul DrummondUPSCompleted
    Large crack running across the entire top. Multiple dents in the vertical posts. Damaged corner on the crossbar.
    • 94505
      ×1part A · Topctrl 00474297Damaged
    • 94505
      ×2part B · Vertical Postctrl 00474297Damaged
    • 94505
      ×1part D · Crossbarctrl 00474297Damaged
  • 2026-05-121184029802 WAYFAIR, LLC·Winsome·Kenneth E RussUPSCompleted
    • 94594
      94594
      ×1part BB · Vertical Postctrl 048819vendor CHOKCHOKULDefective
    “One of the BB legs is missing the dowel hole at the top.”
  • 2026-05-121184032363 BISON COMMERCE·Winsome·Michael RuppUPSCompleted
    • 40524
      40524
      ×1part II · Snack Tablectrl 048902vendor YUDSHENGDamaged
    “Scratched on top”
  • 2026-05-11118393Amazon·Winsome·Buckland TimUPSCompleted
    • 94253
      ×1part C · Left legctrl 048070vendor HUTSMissing
  • 2026-05-11118394Amazon·Winsome·Makenna ApseyUPSCompleted
    The part was missing the wheel/latch.
    • 20519
      20519
      ×1part N · Drawer Guide (Right)Defective
  • 2026-05-111183959936 HOME DEPOT SUPPLY·Winsome·Juan C Bravo JrUPSCompleted
    • 53837
      ×1part E · Lower Cross Barctrl 048768vendor HUTSDamaged
  • 2026-05-11118396—·Winsome·Sarah BrasseauxUSPSCompleted
    • 42520
      ×2part hardware · Hardware PacketMissing
    “Purchased 2 sets. Both missing hardware.”
  • 2026-05-111183979802 WAYFAIR, LLC·Winsome·Melissa ProvostUPSCompleted
    • 94245
      ×2part A · BackrestDefective
    “Scratches. Please ship by May 16. Thanks.”
  • 2026-05-111183982363 BISON COMMERCE·Winsome·Jennifer petruccianiUPSCompleted
    • 94259
      ×1part A · BackrestDamaged
    • 94259
      ×1part B · SeatDamaged
  • 2026-05-081183899802 WAYFAIR, LLC·Winsome·Sally FlakeUPSCompleted
    • 94154
      ×1part A1 · SeatDamaged
    “Cracked. please ship by May 15.”
  • 2026-05-081183909779 TARGET.COM·Winsome·Priscilla FrickUPSCompleted
    • 40744
      ×1part E · Left Panelctrl 043813vendor SKCDamaged
    • 40744
      ×1part L · Left Doorctrl 043813vendor SKCDamaged
  • 2026-05-081183911764 KOHLS.COM·Winsome·Karen LightnerUSPSCompleted
    • 82427
      ×2part G · Wood screwctrl 048772vendor SKCMissing
  • 2026-05-081183929802 WAYFAIR, LLC·Winsome·Harry StefflerUPSCompleted
    • 94828
      94828
      ×1part B1 · Serving Trayctrl 048584vendor YUDSHENG
    “cancelled by Wayfair”
  • 2026-05-071183841764 KOHLS.COM·Winsome·Karen LoflandUSPSCompleted
    I just got around to assembling this and there is no hardware. It is past the 2 month window. Can I buy the hardware? If not, what size/length are the wood screws and Phillips screws? The wheels were in the box.
    • 94828
      94828
      ×1part hardware · Hardwarectrl 048584vendor YUDSHENG
Showing the 50 most recent. Tighten the SKU or window filter to narrow further.
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
1,875
Sold in window
781,131
Return rate
0.24%
Vs replacements
-4,194
fewer returns than replacements (open or no-return cases)
All SKUs, locations, customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.